Kymberlynn Garner

**** ****** **** #**

Sacramento, CA 95831

Phone: 925-***-****

ac1t13@r.postjobfree.com

Summary of Qualifications

Experienced working in fast paced environments demanding strong technical, organizational and interpersonal skills. Detail-orientated and resourceful in completion of projects. Able to multi-task effectively. Ethical, discreet and dependable. Committed to superior customer service.

Experience

Central Petroleum Maintenance Co.

June 2007 – February 2017 Executive Assistant Pleasanton, CA

Processed, investigated and resolve issues related to EFTs, Credit Card and cash payments.

Received, verified, and reconciled, invoices.

Sorted, balanced and batched checks and invoices for deposit.

Process payroll data, inputting data from time sheets into payroll system, ensuring compliance with federal, state, and employment laws.

Responsible for processing new hires, terminations, and entering appropriate data into the computer system.

Ensure all payroll records are kept in accordance with applicable federal and state laws.

Process employment verification forms.

Utilize QuickBooks, as well as Oracle.

Triage office and telephone callers; respond to complaints and requests for information and/or assistance.

Screen, sorts and distribute mail; respond with correspondence when necessary. Shipping and receiving of parts and packages.

Run Semi-monthly aging report and follow up on past due accounts. Soft collections.

Review Purchase Order’s and Vendor Invoices, checking pricing and maintain price list.

Create bank deposits and arrange pick up by bank courier.

Ordering of parts, office supplies and uniforms.

Coordinate meetings.

D.O – Designated Operator for Underground Storage Tank System

Office Manager

Commerce West Insurance

April 2007 - May 2007 Receptionist Pleasanton, CA

Maintained multi-lined phone system (10 lines).

Triaged office and telephone clients and customers.

Maintained conference room and meeting calendar schedule

Signed and verified packages from DHL, FedEx, UPS; screened and sorted mail. Mass mailed and stuffed envelopes.

Processed cash payments

Typed and proofread letters, memoranda and correspondence.

Scheduled interviews

Managed applications, background checks, offer letters and orientation materials.

Ensured all required paperwork was complete

Perfect Balance

March 2006 - May 2006 Administrative Assistant-Contract Sacramento, CA

Enter Payroll utilizing Payroll software.

Recorded financial transactions, such as checks, credit cards.

Assisted in managing accounts payable and receivable.

Reconciled bank statements.

Invoiced clients.

Prepared and mailed monthly statements.

Maintained facility financial files.

Assisted in other clerical and book-keeping activities as was assigned.

Appointment scheduling.

Handled sensitive materials effectively to maintain files.

Data entry into various systems

Created documents using word processing software.

Sparkman Medical Data Processing

October 2005 - December 2005 Healthcare Administrative Assistant North Highlands, CA

Processed claim forms, adjudicates for provision of deductibles, co-pays, co-insurance maximums and provider settlements

Entered claims data into system

Performed audit of randomly selected claims to ensure quality processing

Researches claim overpayments and requests funds

Followed adjudication policies and procedures to make sure proper payment of claims

Provided timely customer service to members, providers, billing departments and other insurance companies on the subject of claims

Logged telephone calls in system and followed up on issue

Complied with all judgmental policies and processes to assure appropriate claim payments.

Provided excellent customer service to all providers, members, insurance companies and billing department.

Replied to inquires received in written format from participants and providers in relation to medical benefits.

Performed and managed routine follow up activities.

Typed office memoranda.

Processed Medi-Cal, Private Pay, and third party claims.

Health Net Federal Services (Act 1)

November 2004 - June 2005 Clerical Specialist/Eligibility Representative Rancho Cordova, CA

Maintained accurate eligibility records for TRICARE customers.

Enters system eligibility data on a daily basis, including new enrollees, changes, and cancellations.

Responds to all written and telephone eligibility inquires.

Researches information on subscribers to resolve problems and disputes.

Assists with special projects.

Maintained confidentiality at all times; adhered to HIPAA rules and regulations

Prepared and revised office rules, and regulations; developed office forms and billboards for company functions.

Provided transcription services by dictation.

Provided direction and training to clerical staff.

Checked benefit eligibility on DEERS system, found providers for active and non-active military personnel.

Transcribe clinical dictations

Decide inclusion and exclusion of information

Recognize inconsistencies and manage transcription accordingly

Identify mistakes and obtain correct information

Perform data entry services and data retrieval when required

Pre-screened batches of Authorizations and Referrals by reviewing, and correcting any inconsistencies on claims.

Counted stamped and tagged authorizations and referrals and distributed to Intake Representatives.

County of Sacramento (Act 1)

July 2004 - September 2004 Office Assistant II (Confidential) Sacramento, CA

Department of Personnel (Workmen’s Compensation)

Opened, date stamped and sorted mail by examiner.

Verified claim’s open or close status.

Maintain examiners complex files and records.

Handled confidential legal documentation and duplications. Performed a wide variety of legal mailings, and copying of files for file duplications.

Collected and compiled information and data from various sources for clients cases.

Verified and reviewed claims, records and reports for completeness and conformance with established procedures and regulations, processed appropriate information.

Screened office and telephone callers via phone and electronic security system.

December 2003 - June 2004 Office Assistant II North Highlands, CA

Department of Health and Human Services (ER North)

Provide clerical work of a highly confidential nature, requiring a thorough knowledge of specific operations; understanding and applying complex rules, codes, laws, technical terminology and / or legal documents.

Processed records

Purging of out dated files.

Probationary record checks and other clerical support needed.

Education

Las Positas College

August 2008 – Current Psychology/ Industrial/Organizational Livermore, CA

In Progress

National Career Education

August 2001 – July 2002 Computer Applications/ Administrative Assistant Citrus Heights, CA

Certificate of Completion/Diploma

Regional Occupational Program

August 2002 – May – 2003 Human Resources Assistant Sacramento, CA

Certificate of Completion/Diploma

Contact this candidate