Human Resource Resources

Beth A. Calitri Atkinson, NH ***** 1-978-***-**** *******@*****.*********:*******@*****.***

Qualifications Summary

Highly-motivated, results-oriented visionary and strategic professional with an exceptionally strong track record for bringing innovative and creative ideas to operational challenges; particularly effective in employee engagement, organizational change, designing procedures, implementing programs and building infrastructure to reflect and preserve the unique culture of an organization

Systematically and creatively introduced competency based recruitment strategies for talent management

Implemented professional development programs that mitigate risk, promote best practices, and strengthen an organization’s competitive advantage

Professional Skills

Human Resources Management, HR Strategies, Recruitment and Retention, On Boarding, Hiring and Training, Presentations, Compensation and Benefits, Workers Compensation, I9, CORI, Performance Evaluations, Talent Development, Staff Supervision, Operational Management, P&L/Budgeting, Organizational Start up, HRIS compliance, Detailed documentation, Administration, Customer Service, Office Management, Computer competencies, Policy and Procedures, Fiscal Operations, Case Management, Leadership, Team Work, Employee Relations, Termination, Problem Solving, Payroll, Team Building, Marketing, State and Federal laws, EEOC, ADA, FMLA and FLSA laws, OSHA, Safety/Risk Management, Project Management, Negotiations

Professional Experience

F.H. Cann & Associates, INC 2016-present

Human Resources Generalist/Recruiter

Managed the day-to-day operations of the Human Resource department.

Oversaw the administration of Human Resource policies, procedures and programs that held the company to the highest standards acceptable for all employees.

Carried out responsibilities in the following functional areas: departmental development, HR information systems, employee relations, training and development, benefits, compensation, organizational development, and employment.

Recruited for 7 different departments

Verified CORI/Criminal background check, I-9’s, Office of the Inspector General; Medicare/Medicaid fraud, National Sex Offender Registry

Eye Associates, P.C 2014-2015

Human Resources Manager

Designed new departmental procedures by implementing training programs to preserve the unique culture of the Practice, along with systematically and creatively introducing competency based recruitment strategies for talent management.

Revised the employee handbook along with other policies and procedures, job descriptions that held employees accountable.

Implemented professional development and training programs that mitigated risk, promoted best practices, and strengthen the organization’s competitive advantage.

Supervised 20 Medical Receptionists

Administrated all medical/dental/short/long term benefits, revised all employee files, and generated new performance evaluations, handled employee relations, and team building.

Verified CORI/Criminal background check, I-9’s, Office of the Inspector General; Medicare/Medicaid fraud, National Sex Offender Registry, Professional License

Self-Employed/Consultant/Contractor 2009-2014

Standards Home Care; Beverly, MA Contract 2013-2014

Human Resources Manager

Contracted to create a Human Resource Department by establishing all personnel manuals/employee handbook, job descriptions, performance evaluations reviews, disciplinary actions/employee relations, benefits

administration, budgeting, salary review, verified: CORI/criminal background check, I-9’s, Office of the Inspector General; Medicare/Medicaid fraud, National Sex Offender Registry, Professional License, Applicant tracking system,

Implemented professional development programs that mitigated risk, promoted best practices, and strengthen the organizations competitive advantage

Successfully reduced employee turnover from 50% to 5% by systematically and creatively introducing competency based recruitment strategies for employee retention and increased staff from 25 FTE’s to 47 FTE’s within 4 months

Established rappore with The Joint Commission during the agency’s three-year review which was successfully received

United Home Care Services, INC, Peabody, MA Contract Work

2012-2013

Human Resource Manager

Contracted to designed new departmental procedures by implementing programs to preserve the unique culture of the organization along with systematically and creatively introducing competency based recruitment strategies for

talent management. Implemented professional development programs that mitigated risk, promoted best practices, and strengthen the organization’s competitive advantage.

2014successfully reduced employee turnover by 75% to 10 % while systematically and creatively introducing competency based recruitment strategies for employee retention and increased staff from 30 FTE’s to 50 FTE’s within 3 months

Implemented professional development programs that mitigate risk, promoted best practices, and strengthen the organizations competitive advantage

Verified CORI/Criminal background check, I-9’s, Office of the Inspector General; Medicare/Medicaid fraud, National Sex Offender Registry, Professional License

Consultant 2009-2012

Consultant/Human Resources

Trained management teams on interviewing techniques, creative and cost-effective incentives, morale-boosting programs that increased employee satisfaction and productivity, conducting orientations, conducted mock orientations, workshops and one-on-one coaching sessions

Devised creative and cost-effective incentive and morale-boosting programs that increased employee satisfaction and productivity

Demonstrated win-win compromises

Assisted on recruiting new employees

Critiqued employee police and procedures

Instructed on how to handle benefit packages

Overhauled 90 day and annual performance evaluations

North East Arc, (formerly North Shore Arc), Danvers, MA

2004–2009

Program Manager Family Resources, 2004-2009

Program Manager; In Home Support, 2007-2009

Directed all administrative, office, and financial operations for two state contracted programs. Supervised and led a team of 3 coordinators, 65 respite providers, and 10 behavioral trainers. Ensured all staff members had proper training and access to professional development opportunities. Established informational meetings and workshops to increase communication between staff and clients

Promoted to direct the In-Home Support program after successfully reorganizing and directing the Family Resource Program (took over and successfully ran this state-contracted program with no prior experience).

Reduced employee turnover from 60% to 5% by completely overhauling the recruitment process

As a member of the Retention committee, created new-employee performance evaluations, awarded merit increases, developed employee-retention incentives, and mediated staff disputes and grievances

Selected to train employees on protocol for administrative on-call service, building safety protocols, receptionist and client-service strategies, and first-aid/CPR

Knowledge Learning Corporation/KinderCare Learning Center

1996-2004

Regional Director; 8 sites on North Shore

Center Director for 2 sites; Framingham and Marlborough

Promoted from Assistant Teacher- Regional Director over the course of my career in the education field.

Effectively managed all aspects of 8 centers financial and management operations

Promoted to a new $2 million center with 11 classrooms, capacity for 183 children and 75 -80 employees

Successfully brought a financially unstable center to compliance status with state licensing regulations

Managed day to day operations for 2 child care centers; human-resource administration, recruitment, hiring, training and development as well as supervised, trained and evaluated all center staff

Education

BACHELORS Degree, Education – DEAN COLLEGE

Notary Public for the State of Massachusetts

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