Human Resources Manager
Resume:
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Suzanne Boylan
*********@*****.***
Summary
I understand the value of conveying to each employee the importance of their role within the organization. A company’s workforce drives growth and performance. I view employees as an asset that requires investment. I am a creative, practical, and articulate communicator with proven results in solving complex problems that range from employee relations issues to internal business processes. As a strong and intuitive HR executive I have the ability to recommend, design, and implement corporate and workforce development initiatives. My experience includes demonstrated success in: Employee Relations Performance Management Talent Acquisition and Retention New Hire and Onboarding Processes Exit and Termination Processes Executive and Management Coaching Personnel Policies Open Enrollment Benefit Plan Analysis Annual Review and Salary Increase Processes Team Leadership
Professional Experience
Director of Human Resources, Diversified (formerly Technical Innovation) June 2011 – February 2017
Highly effective, results oriented leader with a creative approach to driving the Human Resources function as a key initiative within the organization. Supported Diversified offices in Kenilworth, New Jersey; Norcross, Georgia; Washington, D.C.; Santa Clara, California; Nashville and Memphis, Tennessee; Charlotte and Raleigh, North Carolina; Houston and Dallas, Texas; Birmingham, Alabama; Jackson, Mississippi; New Orleans, Louisiana; and the Florida Gulf Coast.
A proven track record of successfully driving business results by attracting and retaining some of the best human capital in the industry. Grew the HR department from a part-time administrative position to a full-time executive leadership position.
• A member of the senior management team, provided HR expertise to ensure business objectives were met or exceeded
• Developed and implemented performance management policies and methodologies for a rapidly growing internal staff
• Led Human Resources initiatives to recruit, retain, and support staff
• Promoted employee engagement
• Played a key role on the acquisition transition team when Diversified purchased Technical Innovation in January 2016.
• Was a major contributor in the evaluation and purchase of benefit and payroll systems for One Diversified and in formalizing recommendations to the CEO and President regarding employer premium contributions, new employee policies, new onboarding and exit processes.
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Director of Human Resources, Diversified
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• Developed methodologies to train and manage employees at multiple offices to act as HR Assistants at those sites
• Directly managed Diversified’s Corporate Recruiter, HR Assistant and HR Intern
• Managed benefit open enrollment for more than 1,000 employees, using a new benefit platform that I played a large role in evaluating and choosing for the company
Manager of Human Resources, The TAS Group (formerly InfoMentis, Inc.) November 2005 - June 2011
HR professional named as InfoMentis' first HR Manager. Worked under co-founder and CFO to manage all aspects of Human Resources. Created a culture to make information-based decisions by providing workforce data.
• Counseled employees and management on the interpretation of personnel policies, programs, and procedures
• Initiated first use of background screens, coached executives on the use of them and the interpretation of the results
• Partnered with executive leaders to make HR a key function in creating a thriving team of successful members
• Participated in annual company and insurance audits
• Maintained business and payroll tax registrations Manager of Customer Support, Health Systems Resources, Inc. Customer Support Representative, GMD Systems International Operations Analyst, Liberty Life Insurance Co.
Industrial Engineer, Richway Stores (currently Target Stores) Education
Georgia Institute of Technology
Bachelor of Science (BS) in Psychology with an emphasis in Industrial / Organizational Psychology (I/O)
Affiliations and Societies
Society for Human Resource Management (SHRM)
Alpha Xi Delta Fraternity
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