PATTI E. LYTLE

T E C H N I C A L S K I L L S

Application Experience: Microsoft Suite both 2003, 2007, 2010 (Word, Excel, Project, Outlook, PowerPoint), Microsoft Access, Lotus Notes, GroupWise, Siebel, Clarity, Remedy, Unicenter Service Desk, Mercury Quality Center, Sharepoint (V. 2003-2010), SAP, Oracle, Google Mail/Calendar, MS Project Server

Industry Experience: Engineering, Pharmaceutical, Banking, Construction, Retail, Government, Software Development, Call Centers, Infrastructure Design, Non-Profit, Health

E D U C A T I O N / C E R T I F I C A T I O N

University of Maryland Extension coursework in Liberal Arts-(Degree not completed)

George Washington University CEU – Managing Large Projects in a Corporate Environment

P R O J E C T E X P E R I E N C E

TCC Corporation

7/1/2014 through 7/31/2014

Project Plan Administration

Short term contract to assist with management of MS Project Plan and running reports from MS Project.

St. Vincent Hospital-MMY Consulting

Project Coordinator-12/2012 through 02/2013

Using Visio, diagrammed organizational charts and processes. Tracked and reported key milestones in MS Project.

Used Google Calendar and Meetings to schedule all project meeting setups and tear downs. Kept all meeting minutes and take-aways.

Created Sharepoint Team Sharing sites

State of Indiana FSSA-MMY Consulting

Project Coordinator-June 2012 through November 2012

Designed Visio organizational charts for team of 50 individuals

Created combined status reports for teams, steering committees, and stakeholders

Created Visio charts for various teams detailing process, tasks.

Kept project schedule updated using MS Project.

CNO, Inc. Bucher and Christian Consulting

Project Coordinator - Project Coordinator April 2011-July 2011

Assisted with the development of a new Change Management process

Documented the Change Management Sharepoint site

Developed a Sharepoint site for the Change Management team used for the Change Management Team

Designed a project status report using Sharepoint Designer

Roche Diagnostics-Adecco USA, Inc.

Project Coordinator October 2009 through 04/2011

Designed and implemented SharePoint portal for project start-up to allow functional area PM’s to store project documentation

Designed and implemented SharePoint portal for end users as Go-Live activities proceeded

Maintained top-level milestone report

Maintained functional area project plans

Maintained all project reporting (e.g., bi-weekly status reports, Steering Committee reporting, Core Team reporting.

Designed and Implemented Global Dashboard and KPI’s

Assisted communication between project managers, core team and steering committee members.

Insured that information and documentation flowed smoothly among all levels of the project team.

Provided assistance with Resource and Capacity planning

SallieMae -Theoris

Project Coordinator April 2007 -December 2008

Obtain and manage IT estimates and actuals for USA Funds Exclusive Products. This data supports an annual billing of 20M+.

Manage the billing process from initial submission of estimates/actuals through payment of monthly bill.

Generate both scheduled and ad-hoc reports. Scheduled reports include bi-weekly Pipeline, Revenue FY vs. CY, Paid and Billed hours/$$ by IT VP and by IT Team. Ad-hoc reports require one-time MS Access queries written against various billing database tables.

Track and manage estimates/actuals by Master Project/Sub Team project to insure that hours are accurately charged.

Track/update all MS Project plans by release/product

Manage UAT for billing system releases. Write software test plans, test scripts; perform regression testing

Managed Project Server as it related to the projects for USA Funds Exclusive Projects.

Harland Financial Solutions

Project Management Specialist January 2006 through February 2007

Implementation of item processing and archival/storage software in financial institutions.

Maintain relationships with internal resources as well as third-party vendors (Electrical, Federal Reserve, Core service providers, document imaging, item processing)

Maintain project schedules

Conduct and document weekly project meetings

State of Indiana Project Reset Robert Half Technologies (contracted to Computer Associates, International)

Project Coordinator 3 /2004 -03/2005

Responsible for project status reports, vendor work authorizations, risk management matrices, milestone matrices, cost management matrices, and project schedule

Provided assistance with Resource and Capacity planning

Update and management of project issues, change requests, administrative changes, and jeopardy notifications

Mike Tribul Associates (Contracted to Cornerstone Controls, Eli Lily)

Project Scheduler 3/2003 – 6/2003

Responsible for updating eight project schedules for the process automation project managers. This included electrical, daily updates, scheduling forward, ensuring project scheduling standards, and compliance with Lilly/FDA policies and standards

Coordinated with Senior Project Planner on any schedule changes and incorporating those changes into all eight schedules.

Met weekly with the Construction Project Manager for GET/GIVE process between construction schedule (Primavera) and process automation schedules (MS Project)

Provided assistance with Resource and Capacity planning

Managed MS Project Server for the re-build of Building 105. This included the updates of eight Project Engineers and the construction team.

Charles Schwab & Co., Inc.

Branch Expansion Project Manager 1/1/1996 – 9/1/2001

Project management of technology installations needed for new buildings/leased space, renovations, expansions, relocations, and consolidations. Technology driven deliverables included the successful end-to-end installation of:

oAll infrastructure (Electrical, Routers, Hubs, Cabling, Telco, Frame Relay, ISDN, PSN2, Switched 56, DSL, VPN, PBX, ACD, Voicemail, Servers, Workstations, Printers).

oManaged RFP process, awarded contracts, defined project scope, milestones/timelines, and managed vendor installation.

oWorked closely with local branch management to insure that day-of-open expectations were met and technology was customer ready.

oManaged post technology punch list tasks through completion.

oConducted post mortems with technical resources, vendors, and general contractors to identify success/failures.

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