Customer Service High School

Denai C. Williams

***** ******** **. *******. ** 48235 – ac1soo@r.postjobfree.com – 313-***-****

OBJECTIVE: To obtain a position within an organization that will allow me to utilize my skills and abilities as well as my knowledge and experience in the field of Customer Service.

WORK EXPERIENCE:

Worker at Donna’s Daycare

Detroit, MI

February 2017- Current

Supervised with planning and implementing a daily program of activities and learning which met every child needs

Assisted in maintaining the ordered arrangements and cleanliness of the facility

Advanced Customer Service

Madison Heights, MI

March 2016- December 2016

Inbound and Outbound calls

Enrolled customers in affordable healthcare coverage

Transferred calls to licensed agents when eligible for coverage

Provided answers regarding any questions

Cashier at Meijer

Southfield, MI

June 2015-February 2016

Received payments by cash, check, credit/debit cards, and vouchers

Assist customers to different lane checkouts

Answered any questions on certain procedures and policies

Greet customers entering the establishment

Solved any problems and/or complaints

EDUCATION:

High School Diploma: General Studies

Hazel Park High School

May 2016

Graduated with a 3.8 GPA

SKILLS:

Customer/Personal Service (3+ Years), Fast Learner, Active Listener, Experienced to work in a fast-paced environment, Organized, Multitasker, Basic Computer/Math Skills.

REFERENCES:

Loren Wolfe- 248-***-****

Donna Williams- 313-***-****

Angel Allen- 248-***-****

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