Data Entry Administrative Assistant
Resume:
Resume
Doree’ Gray:
doreegray@gmail .com. 75 W Fork Dr #B
Clarksville, TN 37042
Professional Profile
Talented Professional with Solid Work History Over fourteen years of richly diverse experience. Acquires new skills with ease in a variety of professional organizations. Fine Tuned Skills Holding Key Positions Including Office Administration, Sales, and Customer Relations Winning attitude and ability to take on increasing responsibilities has proven invaluable. Thrives in high-energy, hands-on, deadline-oriented environment. Held in high esteem by fellow “team players”, company executives, clients, and customers. Key Capabilities Excellent skills in Microsoft Office (Word, Excel, and Outlook), 10-key, data entry, and other software programs. Masters new software applications quickly. Friendly, detail oriented and demonstrates keen ability to prioritize. Employment History
Tier II Support Representative
DISH Net Wire Line - Littleton, CO, Apr 2013 to Apr 2014 (temp position) Accurately and efficiently resolved customers inquiries and ensured customers are fully satisfied with products and services.
Responsible for assisting customers with payments and billing; processed credit card payments; offered self-serve payment solutions; explained charges on the customers’ bill. Assisted customers with pay-per-view orders, changing programming packages, equipment upgrades, and general questions as well as troubleshoot a variety of technical issues, from signal loss to remote control use.
Consulted customers and educated them on existing available services (additional programming, products and services) to ensure customer satisfaction. Administrative Assistant/Receptionist
Interline Brands – Aurora, CO, Sept 2012-Nov 2012 (temp position) Answer incoming calls on multi-line phone system; process work orders; route incoming mail; order and stock office supplies.
Data entry for modeling items and reports; photocopy; ensure routine work items are completed in a timely basis.
Office Assistant
John Mansville Legal – Denver, CO, Apr 2012- Jun 2012 (temp position) Assisted with office operations, information management and correct filing system procedures; ensured documents and files were administered efficiently and timely. Managed documents from database and integrated information into excel. Researched and archived historical files.
Pepsi Beverages Co., Greenwood, CO, Jun 2011-Nov 2011 (temp position) Created and maintained new filing system; scan documents into electronic database; combined information into excel.
Researched contracts and interpreted language to build payment timing checklist. Receptionist
Epsolon – Lafayette, CO, Oct 2010, Feb 2011 (temp position) Answered all incoming calls on multi-line phone system, greet customers, route incoming mail, and data entry.
Personal Assistant/Office Assistant
Cost Draw – Portland, OR, Sept 2008, Aug 2010
Created/organized information center for models and schematics resulting in streamlined and effective information.
Responsible for data processing of modeling items and reports; answered incoming calls on multi-line phone system.
Studio 101 Salon & Day Spa - Vancouver, WA, Jan 2007 – Dec 2007 Analyzed and organized office operations, information management and filing systems, and requisition.
Monitored document processing and ensured efficiency and timing. Negotiated purchase of supplies/equipment in accordance with company purchasing policies and budgetary restrictions.
Scheduled appointments; greeted and assisted customers; handled incoming cash funds. Receptionist
Columbia Ridge Marina – Portland, OR, Aug 2000 – Oct 2003 Columbia River Auto – Portland, OR, Sept 1999 – Mar 2000 Answered incoming calls on multi-line phone system; processed work orders; routed incoming mail; ordered/stocked supplies.
Scheduled appointments; greeted and helped customers; data entry and filing.
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