Manager Project

KEVIN COSGRAVE

Central New Jersey

(C) 917-***-**** **************@*****.***

Accomplished Program/Project manager with profitable dual focus on client relations and cost efficiency. Skilled business/IT liaison with experience directing, training and mentoring cross-functional teams and cross-discipline resources in an international business arena, achieving multi-million dollar savings.

PROFESSIONAL EXPERIENCE

Portuguese Olive Oil Company, Elizabeth, New Jersey

Program Manager (03/2015 – present)

Focus on the analysis and design of business processes throughout the organization and oversee day to day operations of the company.

Achievements:

Created a business plan outlining growth strategies for the business.

Assisted in the day to day operations of the business.

Implemented process improvements which streamlined distribution and resulted in a 25% savings in operational costs.

UBS AG, Weehawken, New Jersey

Program Manager (08/2013 – 12/2014)

Swiss global financial services company providing investment banking, asset management, and wealth management services for private, corporate, and institutional clients worldwide.

Managed the communications and interactions between the Wealth Management Group and the Information Systems team in the upgrade of hardware and software, i.e. Windows XP to Windows 7 for over 3000 work stations in North America.

Achievements:

Partnered with the Logistics & Scheduling team, IT, and external vendors (e.g. HP) to define and manage the activities associated with the success of the North American Regional software and hardware upgrades.

Championed process improvements which resulted in improved client satisfaction and reduced costs for UBS.

Designed and implemented a personas strategy focusing on defining the current state of senior management’s use of technology and areas of improvement, i.e. new tools, support, improving existing systems, etc.

McKINSEY & COMPANY, New York, New York

(07/1996 – 12/2009)

Program Manager (07/2005 – 12/2009)

Global management consulting firm serving three of the worlds five largest companies and two-thirds of the Fortune 1000.

Managed, mentored and coached Finance Program Managers and Business Analysts. Served as liaison between business and IT segments. Oversaw all technical and process-improvement projects, ensuring completion on time, on budget and delivering the intended business impact. Participated in post-project reviews; followed through with process improvements as necessary.

Achievements:

Met quarterly with senior finance management to review strategic direction, prioritize projects and review third-party technical resources. Combined efforts resulted in $6 million (40%) budget reduction.

KEVIN COSGRAVE 2

Achievements (con’t):

Implemented Global Benefits and Payroll streamlined, self-serve solution for 2000+ firm members, empowering them to make timely changes to family benefit plans.

Developed a comprehensive long term vision for all Financial ERP systems, i.e. Lawson, Ariba, Oracle encompassing release scheduling, business needs and technical impact.

Partnering with IT, Finance and Human, developed strong business case for improved solution to existing legacy ERP applications. Reduced support costs by several million dollars.

Operations & Support Hub Manager, Americas Region (10/2001 – 06/2005)

Managed staff of 25 technical resources, ensuring 99% uptime of all key systems and services. Reviewed all major system upgrades, outage plans and associated contingency tasks.

Achievements:

Negotiated the outsourcing of Date Center support to third party vendor.

Developed data center procedures for bringing down and restoring production software and hardware.

Achieved/maintained high KPI target values in most complex of three Operations & Support regions.

Maintained high service levels throughout challenges including staff reductions, data-center outages, multiple virus attacks and New York City power outage.

Implemented best practices for global data center management which housed over 500 servers, switches and storage devices.

Senior Global Project Manager (07/1996 – 09/2001)

Provided technical and functional support to local offices during rollout of Oracle Financial Suite (General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets and Project Accounting). Pioneered implementation of Oracle’s customer base on single-instance, multi-organization environment.

Achievements:

Managed team of 40 technical and functional resources, successfully upgrading from Oracle Financials v10.7 SC to v11.03. Converted 12 sets of books from US to Euro currency to adhere to statutory and legal requirements.

Performed all Project Management related tasks, i.e. scheduled and facilitated status meetings with project steering committee, maintain project plans, identify risks, budgeting, hiring and firing of staff members, etc.

Managed rewrite of Compensation Detail system to meet Y2K compliance and conform to other Oracle suite applications. Resulted in faster learning curve and improved security.

Meldisco, Mahwah, New Jersey

(11/1992 – 05/1996)

Project Manager (11/1992-05/1996)

Lead multiple projects focused on improving sales and inventory tracking, for a major shoe manufacturer, utilizing demographics, historic sales data and market trends.

IBM, Armonk, New York

(07/1987 – 10/1992)

IT Consultant (07/1987 – 10/1992)

Multinational technology and consulting corporation which manufactures and markets computer hardware, middleware and software

Advised organizations on how best to use information technology (IT) in achieving their business objectives. Designed, managed, implemented and deployed IT solutions.

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Science, Marketing

St. Peters University, Jersey City, New Jersey

Certifications: Basic Programmers Education, IBM’s Mid-Hudson Valley Programming Education; Project Management, Client Server Fundamentals, Client Server Design Strategy, Parsippany, NJ; ITIL Foundation

Project Management Methodologies: RUP, Agile, Waterfall

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