RICHARD T. KILMON

Wilmington, DE

Cell: 302-***-**** linkedin.com/in/richard-kilmon-65b568130 ac1smb@r.postjobfree.com

Human Resources Manager

A senior Human Resource / Employee Relations Manager with 10 years of experience in both the public and private sectors. Expertise includes business partnership, strategic planning, employee relations and development, on and off boarding, training, facilitation and budgeting. Known for being an enthusiastic, accountable leader and independent worker with a high degree of integrity and confidentiality.

CORE COMPETENCIES

HR Generalist Responsibilities Performance Manangement Education Development

HR Busniness Partner On/Off Boarding Program Facilation

Employee Relations Ethics Investigations Leave Management New Employee Orienttion Employee Management HR File Audits

PROFESSIONAL EXPERIENCE

WSFS BANK, Wilmington, DE 2015-2017

Full service retail financial institution providing general retail banking services to personal and business customers.

Fraud Investigations Manager

Responsible for the fraud identification and investigation efforts for WSFS Bank.

•Managed three Fraud Analysts and Fraud Investigators

•Liaised with Federal, State and Local law enforcement agencies to ensure criminal fraud investigations and prosecutions are commenced.

•Partnered with other internal departments to recover fraudulently obtained funds deposited at other financial institutions.

•Collaborated with WSFS Bank Retail Operations and Learning and Development, and designed and produced fraud and robbery training programs.

•Wrote and administered yearly performance appraisals for three direct reports.

M&T BANK, Wilmington, DE 2011 - 2015

Full service retail financial institution providing general retail banking services to personal and business customers.

Regional Security Manager

•Responsible for the fraud identification and investigation efforts for M&T Bank in Northeastern Pennsylvania, Delaware and West Virginia.

•Led four exempt direct reports to ensure proper services were rendered to internal and external customers.

•Wrote and administered performance evaluations for direct reports.

•Coordinated quarterly regional security meetings.

•Provided fraud training on a monthly basis and conducted security audits for 50 retail branches.

•Ensured that all required investigative and federal reports were created and submitted on time

•Collaborated with and presented to various levels of management and senior management.

PNC BANK 2008 - 2011

Full service retail financial institution providing general retail banking services to personal and business customers.

ASSISTANT VICE PRESIDENT/EMPLOYEE RELATIONS INVESTIGATOR

Responsible for providing region-wide training and support to managers.

•Investigated and resolved ethics and conduct related issues.

•Wrote and delivered Corrective Action and development plans for performance related issues.

•Conducted investigations with regional investigators.

•Partnered with Personnel managers and peers in project development and management, and resolution.

•Assisted in company-wide employee displacement and reduction in force initiative.

•Served as business partner with all levels of management and senior management

REGULATORY DATACORP INTERNATIONAL (RDC) 2007- 2008

Provided risk alerts and ongoing monitoring solutions covering Anti-Money Laundering, Know Your Customer, Anti-Bribery and Corruption and Supplier Due Diligence.

ASSISTANT VICE PRESIDENT/HUMAN RESOURCES MANAGER

Responsible for managing the function for RDC

•Recruiting, hired and trained 32 new employees for a start-up company, and managed various functions within the Human Resources Department.

•Conducted daily personnel audits with Data Quality Auditor and Data Analyst team

TOWN OF ELKTON, MARYLAND

Managed the Human Resources function for the Municipal Government of the Town of Elkton, Maryland, Of

Elkton, MD

DIRECTOR, HUMAN RESOURCES 2007 – 2007

Responsible for mnging all aspects of the Human Resources Department.

•Recruited qualified candidates for all of the departments in the organization.

•Managed all employee benefit programs and developed and managed the Human Resource Department’s budget of $40,000, and employee benefit programs for 150 employees..

MBNA CORPORATION, WILMINGTON, DE 1993– 2006

Financial services institution serving individual consumers, small and middle market businesses and large corporations providing a full range of banking, investing, asset management and other financial and risk-management products and services.

ASSISTANT VICE PRESIDENT (2001– 2006)

Responsible for providing Human Resource services to an assigned business unit.

•Trained and supported 20 Personnel Department Generalists and employees.

•Provided assistance on background investigations of new employees, contractors and vendors.

•Developed and facilitated manager education programs on subjects involving company policy, appropriate conduct in the work place, Personnel Forums, performance evaluations and manager working files.

•Handled monthly incoming customer service inquiries for Customer Service Department.

PERSONNEL GENERALIST III (1999– 2006)

Responsible for providing Human Resource services to an assigned business unit.

•Provided support, analysis, and advice to personnel management and business units in the areas of employment and recruitment, employee relations, personnel operations, records administration and AA/EEO.

•Assisted with the development and implementation of multiple HR projects.

•Facilitated orientation for over 2000 new part-time employees over a isix year period,

•Completed over 500 employee evaluations and corrective action performance plans.

•Conducted monthly performance evaluation audits of at least two business units to ensure compliance with personnel policies and procedures.

CORPORATE INVESTIGATOR (1995–1999)

Responsible for conduting internal fraud investigations and performing information security audits at regional MBNA sites..

•Investigated over 700 internal fraud, information security, and corporate policy violations for the Internal Audit and Corporate Investigations Department.

•Partnered with federal, state, county and local law enforcement agencies to assist in criminal prosecution of cases.

•Conducted 10 regional site visits and facilitated 20 training programs in the areas of social engineering, identity theft and federal regulations and performed security audits.

EXECUTIVE SECURITY SPECIALIST (1993-1995)

• Provided personal protective services for an MBNA executive and his family.

EDUCATION AND TRAINING

B.S., Human Resource Management, Wilmington University, New CastleDE

Cum Laude, Dean’s List, Honor Society

Associate of Applied Science, Criminal Justice, Delaware Technical & Community College, Wilmington, DE

Phi Theta Kappa

PROFESSIONAL AND VOLUNTEER ORGANIZATIONS

•Life Member, Cranston Heights Volunteer Fire Company

•Fraternal Order of Police

•Internation Association of Financial Crimes Investigators (IAFCI)

AWARDS AND HONORS

Criminal Justice Investigator of the Year, Delaware Association of Bank Security

Crime Stoppers Detective of the Year Nominee, Wilmington Police Department

Policeman of the 3rd Quarter, Wilmington Kiwanis Club

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