Technical Product Development, Sales Mgt, Marketing, Customer Focus
Resume:
Tim Vittetoe
Sr. Program Product Manager
SUMMARY
Expert in business strategy, product roadmaps, product development, marketing, sales and CRM. Perform marketplace and competitive analysis, review consumer needs to determine product requirements, features and functionality.
Collaborate with internal organizations including marketing, development, quality assurance, sales and client services. Product evangelist, championing user interface best practices for ease of use and the best UX. Train sales, create presentations and write collateral material. Promote software, write whitepapers, create marketing campaigns, presentations and conduct investor and trade show demos. Educate consumers and obtain customer feedback through informal discussions and more formal surveys. Global experience with B2C and B2B products across industries. Experience in meeting product certification requirements including the Federal Information Processing Standard (FIPS 140-2), 508 compliance (users with disabilities), National Institute of Standards and Technology (NIST), and DOD network requirements. AREAS OF EXPERTISE
Business
Business Goals C-Level Presentations Risk Management
ROI Analysis RFPs/RFIs Start-ups
Product
Requirements Features/Functionality Project Management
Marketplace Research Competitive Analysis Usability
Development User Interface Design Project Schedules
Workflow Software as a Service (SaaS) Life Cycle
Product Knowledge Hardware Configuration Multimedia Software
Team Management Vendor Management Global Experience Promotion and Sales
Go-to-market Messaging Technical Writing Sales Collateral Tools
Demos at Trade Shows Consumer Education Branding
Web Site Development Customer Feedback Logo and Icon Development ADEPT AT
MS Office Products Website Development Digital Editing
Design Optimization Salesforce (CRM) AGILE Development
Presentations Product Certifications Social Media SELECTED PROJECTS
Director, Product Marketing Manager at VIACK Corporation (7 years 6 months) Development, Marketing and Sales of Secure Collaboration Software (VIA3) Product Development
• Created business and product roadmaps to ensure product features met business goals
• Authored over 12 Market Requirement Documents (MRDs), driving 150 software collaboration features
• Performed competitive analysis, driving the features needed to beat competitors and be compatible with existing solutions, without any budget to purchase market reports
• Delivered 9 releases in a five year period
• Improved usability by conducting a double-blind study and hiring a PhD
• Promoted the use of standards to improve ease-of-use *********@*****.***
Pasadena, CA
Tim Vittetoe - Page 2 of 3
• Improved software ease-of-use by pushing to move from exisiting client installation to a Software as a Service (SaaS) solution, resulting in cloud delivery, automatic upgrades and easy, single-click installations
• Managed beta programs to obtain early feedback and fix key bugs prior to release Marketing Promotion
• Created go-to-market messaging
• Wrote customer surveys to obtain product feedback
• Created sales collateral and presentations for 9 releases
• Trained sales team members about benefits, advantages and key features
• Authored a technical whitepaper on software’s unique security model
• Reviewed and contributed to web site design
• Promoted branding by creating software icon
• Developed logo “Powered by VIACK” for co-branding
• Wrote customer surveys to obtain product feedback and improve sales
• Performed demos at trade shows and for investors as the product evangelist
• Educated consumers at trade shows
• Key team member that created responses to a Defense Information Systems Agency (DISA) Net Centric Enterprise Services RFP as a partner of Verizon Federal, winning a multi-million dollar, 10 year Department of Defense (DOD) contract.
General Business Manager, Strategic Product Development at Midisoft (3 years) Development of Custom Consumer Software for the Top 25 Audio and Telephony Chip, Board and PC Manufacturers
• Delivered multimedia, music, and audio software to sales team accounting for 60% of company’s business
• Traveled to Japan to meet with key partners regarding music software promotion
• Created custom software that highlighted hardware features of boards provided by ESS, OPTi, Crystal, Ensoniq, IBM, Intel, AMD, S3, Chromatic Research, Rockwell, Creative Labs, Qsound, Spatializer, Dolby Labs, NEC, AT&T, Acer, Packard Bell, MiTAC, and Compaq
• Managed the software development, hardware configuration, version and source code, testing and releases for over 75 national and international OEM clients Sr. Account Manager at AeroVironment (1 year 6 months) Account Management, Promotional Events, RFP/RFI Author
• Created the dealer program schedule to show how cross-organizational tasks and dependencies would be implemented to deliver 60% of the EV Solutions group revenue.
• AeroVironment champion for over 25 Nissan LeafTM Drive Electric Tour events throughout the U.S. and Canada, with the ability to talk equally well with engineers and non-technical audiences about Plug-in Electric Vehicle (PEV) technology.
• Worked closely with other team members to create winning RFP/RFI responses provided to companies, municipalities, cities, businesses, government agencies and educational institutions desiring to provide electric charging stations and other green technology to the public and their employees. Program Manager, Product Development at Sequel Technology (2 years) Development and Release of a B2B application (Internet Resource Manager)
• Created a one year development schedule with over 800 tasks, working with 25 engineers, resulting in an on-time delivery
• Used an AGILE approach to software development
SELECTED ACHIEVEMENTS
• Managed the development of a smart phone app that determines savings by using electricity instead of gas to power vehicles
• Implemented Genetic Algorithm algorithm to optimize a complex, multi-subsystem hardware design Tim Vittetoe - Page 3 of 3
• Moved from client-based software install to browser-based Software as a Service (SaaS) resulting in automatic upgrades and easy, single-click installations
• For a collaboration tool, wrote the most requested system requirements software in a single weekend, leading to the #1 web download and unblocking sales INDUSTRY RECOGNITION
• Won the Internet Telephony Product of the Year award two years in a row by Internet Telephony magazine for VIA3, a secure audio, video and file sharing application
• Won the consumer software product award from Washington State for Play Piano and Studio, creating and managing the localization for these products into French, German, Italian, Spanish, Dutch and Japanese
• In the top 50 of 3,000 global submissions for a thin-film solar cells concept that helps solve a world-wide problem of not having clean drinking water
TECHNICAL AND RELATED
• MS Office expert – Word, Excel, PowerPoint and Visio
• Proficient at creating schedules using MS Project
• Experience at creating and modifying digital images using PhotoShop,GIMP, SketchUp and TurboCAD
• Former member of the U.S. Naval Institute, AFCEA and the National Institute for Urban Search and Rescue
• Held multiple security clearances
EMPLOYMENT HISTORY
Field Energy Specialist at SolarCity, Los Angeles, CA June 2015 - Present June 2 Senior Sales Ambassador at BrightCurrent, Los Angeles, CA Sept 2015 – June 2015 Sept 201 Founder, Co-Owner, Senior Project Manager at ImpaQt FX, Pasadena, CA 1993-Present 1 Senior Account Manager at AeroVironment, Monrovia, CA 2009-2010 Dec 2010 Director, Product Marketing at VIACK Corp, Redmond, WA 2001-2009 Senior Program Manager, Engineering at DataChannel, Bellevue, WA 2000-2001 Program Manager, Development at GoAhead Software, Bellevue, WA 1999-2000 Program Manager, Product Development at Sequel Technology, Issaquah, WA 1997-1999 General Business Manager, Strategic Product Development at Midisoft 1994-1997 PUBLICATIONS
SCRUM Explained
Blogger.com
Wrote article to take the mystery out of SCRUM and explain why it’s being embraced by so many companies over the more traditional waterfall approach to developing software. PATENTS
Hand Truck Extension
United States Patent D440372 Issued April 10, 2001 Inventors: Jana Williams, Tim Vittetoe
Co-inventor, created prototype
Hinged Drop Foot Brace
United States Patent 6,102,881 Issued February 2000 Inventors: Todd Quackenbush, Tim Vittetoe
Co-inventor, created prototype
EDUCATION
Bachelor of Science: Engineering Science
Cal Poly San Luis Obispo
Continuing Education: Harvard edX
Harvard University accredited online courses - High-Dimensional Data Analysis: Clustering, Machine Learning Concepts
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