MAILE K.A. KAONOHI

**-*** ********** ******, *********, Hawaii 96795

808-***-****

OBJECTIVE

Organized and motivated individual with 10+ years, looking for a clerical position that allows for the use of office management skills, including record keeping and scheduling appointments.

EXPERIENCE

HAWAII PACIFIC HEALTH (KAPIOLANI MEDICAL SPECIALIST)

December 2000 to September 2015

Insurance Coordinator/Biller

Performs data entry for Oncology OB, Anesthesia, ER doctor sedations, In Patient, Outpatient, Newborn and Specialty clinics.

Utilizes service programs such as Misys System, Karelink and Chartscript.

Reviews and verifies of all insurance EOBs (Explanation of Benefits), EPSDT (Early Protection Screening Development Test) forms for accuracy, HMSA rejections and the pre-authorization of referrals of outgoing claims.

Head of the employee engagement committee, organize office activities.

THE QUEENS HEALTH CARE PLANS

October 1992 to December 2000

Administration Coordinator

Responsible for front desk operations by opening and closing of the office, answering and directing phone calls, greeting clients and keeping the front office neat and tidy.

Assist mail room coordinator, receive, sort and distribute incoming and outgoing mailings and packages to Queens Medical Center.

Update and maintain all operations of the monthly employee parking database and manage postage and parking validation stickers.

Maintain filing systems and prepare old files for archives.

Monitor and order inventory of office supplies and office furniture.

Coordinator of new employees, speaker and presenter for new employee orientation.

Assisting staff with photocopying, scanning and faxing documents and the delivering of confidential documents.

Maintained office keys and alert building managers for building maintenance.

Operate and troubleshoot office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

US GENERAL SERVICES ADMINISTRATION

October 1987 to August 1992

Clerical Assistant

Responsible for front desk operations by answering and directing phone calls, taking and distributing phone messages, greeting customers and visitors and keeping the front office neat and tidy.

Maintained order in numerous telephone circuit rooms and assisting AT&T and Hawaiian Telephone technicians.

Designing telephone listings for all Federal agencies located in the Prince Kuhio Federal Building.

Performing tasks such has collecting and delivering office supplies from Hickam AFB Exchange.

Assisted in the preparation with Certificate of Title for government automobile auctions for the Federal U.S. Marshals.

EDUCATION

AIEA HIGH SCHOOL, DIPLOMA

Liberal Arts 1985 Graduate

UNIVERSITY OF HAWAII, KAPIOLANI COMMUNITY COLLEGE

Office Administration and Technology Graduate

Certificate of Associate of Science for Clerical, 1987

ACHIEVEMENTS

City and County of Honolulu’s Summer Youth Employment and Training Program

Certificate of Completion for Clerical Aide, 1984

Hickam Airforce Base, Civilian Personnel

Letter of Appreciation, 1985

University of Hawaii, Kapiolani Community College

Rhythmic Typing Certificate, 1986

Certificate of Accuracy Typing Honor Roll for 50 wpm, 1986

Certificate of Keyboarding Proficiency for 60 gross wpm, 1989

US General Services Administration

Performance Award, 1991

Queens Health Care Plans

Employee of the Month, 1993

University of Hawaii, Leeward Community College

Certificate of Participation for Introduction to Medical Terminology, 2005

Hawaii Pacific Health

Certificate of Completion for Professional Medical Coding Curriculum, 2012

REFERENCES

Patti Bock Rose Carter

274 Halemaumau Street 1003 Bishop Street

Honolulu, Hawaii 96821 Honolulu, Hawaii 96813

Phone number: 808-***-**** Phone number: 808-***-****

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