Customer Service Manager
Resume:
Yaine L Rodriguez
***** ** ***** ** *********, FL 33032
ac1sh7@r.postjobfree.com
Education: High School / Graduated on April 15th, 2007 International Christian Academy.
Objective:
I want to continue my business career and to pursue it as far as I can. Looking for new challenges in the world and ready to meet them.
WORK EXPERIENCE:
Cashier
Front Desk
Office
Billing
Front End Manager
Customer Service Lead
Receive merchandise
Controlling Inventory
Loss Prevention Auditor
Comprehensive Health Services Homestead Shelter (May 2016 - Present ) 8810 Astronaut Blvd # 124, Cape Canaveral, FL 32920 Phone: 321-***-****
Position : Lead Youth Care Worker
*Responsible for supervising youth care workers, making sure they are taking care of all the UC's that they are responsible for. Serve as an advocate, mentor, educator, coach, and role model for 13 to 17 year old UC's( unaccompanied child). Maintain safe, clean and hazard-free facility. Serve as a positive role model to youth and develop a positive rapport. Also training new hires on daily routines, and expectations of the organization.
EGA Total Health LLC (2015-2016)
1840 West 49th St STE 300, Hialeah FL 33012
Phone:786-***-****
Position: Front Desk
*Responsible for giving exceptional customer service, organized patients charts, scheduling appointments, answering phone calls, printing results for DR., Billing, Payroll, and all other office tasks.
Amscot (2013-2015)
885 West 49th St, Hialeah FL 33012
Phone:305-***-****
Position: Branch Leader
*Responsible for giving exceptional customer service, opening and closing the Branch, cash handling, send and receive money from the Bank, training associates, Lead by example, complying with company and State laws, balancing, cashing checks, Western Union, Money Orders, etc. Miami Behavioral Health Center (2012-2015)
1905 NW 82nd Ave, Doral, FL 33126
Phone: 786-***-****
Position: Case Aide
*Responsible for helping case manager (Jose A. Rodriguez) in working with adults with behavioral and mental issues apply for government assistance ( Food stamps, Medicaid, etc.). Also responsible for setting up appointments for patients and taking them to those appointments, as well as making sure patients take their medication.
Goodwill (2011-2012)
2121 NW 21st St, Miami, FL 33142
Phone:305-***-****
Position: Third Key Holder Manager
*Responsible for giving exceptional customer service, cashier, balancing, making deposits to the bank, organizing the clothes by color and sizes, Receiving merchandise, Inventory, Payroll, etc. Dollar Tree Deals (2010-2011)
13835 SW 88th St, Miami FL 33186
Phone:305-***-****
Position: Assistant Manager
* Responsible for giving exceptional customer service and maintaining front end clean, organize, cashier reconciliation, and check around the store what it needs to be fill or change to get more sales. Receiving merchandise, Inventory, etc.
Winn-Dixie (2006-2011)
12254 SW 8 St Miami FL, 33184
Phone:305-***-****
Position: Customer Service Lead
* Responsible for giving exceptional customer service and maintaining front end clean, organize, cashier reconciliation, and check around the store what it needs to be fill or change to get more sales. Training Skills and Abilities:
Accounting System
Administrative Records
Typing
Office Equipment
Shipping & Receiving
Office Procedures
Bilingual ( English/ Spanish)
References:
Norman Torres SD- 786-***-****
Darlene Echevarria DL-954-***-****
Daniel Acevedo DL-305-***-****
Karla Torres SD-305-***-****
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