Project Manager Supply Chain

Jay Lou N. Puntay

Professional Profile

Email: *********@*****.***

Phone: +639*********

Strengths

SAP SD and Logistics Implementation and Application Management Services (support)

Strong Resource and People Management skills

Strong Project Management skills

Always thinks of innovation by improving processes and or introducing tools to make things more effective

Skills

Communication & presentation skills

Technical configuration of the SAP Sales and Distribution (SD) and Transportation (LE) Module

Good ALE Skills

Good ABAP Skills

General knowledge on Planning,IM, Purchasing, Finance

Analyzing business systems and providing technology solutions to meet business needs

Good communication, research, writing and interpersonal skills

Adequate knowledge in Microsoft applications and multimedia software.

Knows other programming languages such as Java, PHP, C++

Good passion for innovation and process improvements

Excellent team player and team leader.

Able to lead and manage a team with 50+ resources

Education:

2001- 2005 : BS Information Technology, University of Asia & the Pacific

Jay Lou joined Hewlett Packard and now DXC in May 2005 and has been exposed to various SAP SD & LE implementation projects and AMS support and lead roles with over 12 years of work experience. He has also performed project management roles managing resources and ensures delivery with quality with an innovative mindset.

Career Roles:

Current Role: SAP SD/LE and Transportation Staffing and Resource Manager for DXC Services Global Delivery Philippines

-Managerial Role: Manages 40+ SD and LE resources for project implementations

-Manages project portfolio and provide supply for project demands

-Analyzes and forecasts future demands to ensure there is a healthy level of supply of consultants

-Ensures resources are capable and manages training strategies to ensure project delivery is done with quality and proper succession plan is in place

-Continuously seeks improvements by applying innovative tools and processes in place

SAP 24/7 AMS 3rd Level Support Operations Lead (2014 - 2015)

-Leads the entire L3 team that supports SD, MM, PP and FI module managing 30 resources

-(Separation of Client Hewlett Packard Inc and Hewlett Packard Enterprise )

SAP AMS Supply Chain Level 4 Deep Support Project Manager and Operations Lead (2013 - 2014)

-Project Manager for ensuring all knowledge within supply chain modules are properly transitioned to new support team (HP ES)

-Leads the level 4 team that supports SD, MM, PP and FI module. 15 to 20 resources managed

-Client: Hewlett Packard Global Supply Chain Solutions

SAP LE and ORTEC LEO Solution Designer, Functional Consultant and Developer and Project Manager (2011 to 2013)

-SAP Solution Architect and Application Designer

-Project manager of 3 full rollouts of the Application

-Client: Consumer Goods Company (Procter & Gamble)

SAP SD/ LE Solution Architect and Solution Governance 2007- 2011

-Provides solution direction, consultations, continuous improvements and leads blueprinting sessions (IT side)

-Consumer Goods Company (Procter & Gamble)

SAP SD/ LE Functional Resource (2005-2007)

Client: Consumer Goods Company (Procter & Gamble)

From greenfield, brownfield implementations to complex development projects.

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Other Contributions:

Client HPI & HPE – L4 – and L3, Operations Lead, Transition and Transformation Manager

oLed the transition and transformation of the L4 support team – from providing the overall transition plan, to execution and transformation from the incumbent processes to the future mode of operations.

With this, the L4 support metrics went from negative to positive in its first quarter of transition, eliminating all previous backlogs, drastically reduced over-SLA tickets and prevented series of major incidents which previously was a struggle

oLed the L3 Support team during the separation of HPI and HPE

Supported the transition including planning, strategizing and execution of support activities

Acted as SME for high complexity incidents

Led major incident calls to ensure upper management is given confidence that the issues are resolved quickly and swiftly to minimize outages and costs

Procter & Gamble – Transition of 3rd Level Support from Global Application Team

oIn order to standardize the support team and to align to the ITIL standards, Jay provided the action plan and execution in transitioning all 3rd level activities from application management team to the L3 support team in AMS.

Non-Project Roles:

Software Engineer Process Action Team Software Engineer Lead

oLed the Software engineering practice of GDPH to achieve CMMI Certification LVL 5

Philippines SAP Practice - Supply Chain Chief Technology Lead

oLeads the SAP Philippines Supply Chain community of technologist providing overall guidance and go-to-market trends as to where the company will invest next.

oCurrently working on S4 Hana Lob proof of concepts, Hybris, Ariba and SAP TM

oConducts innovation contests and rewards aspiring innovators

oParticipates in the annual tech-con in submitting innovative white paper at least once per year

Philippines SAP Practice – Value Play Lead for SAP TM

oLeading the SAP TM adoption from capability building to POC and RFP presentations with target to increase TM practitioners and TM demand in Manila in 2018

Innovations:

Product Innovation: Automated Testing Solution using QTP

oCreated the automated testing solution that utilizes Mercury QTP to automate SAP common test processes in order to cash/ shelf-to-cash

Product Innovation: SAP Client Customization Management Engine

o2011 – Winner in HP Philippines - SAP Practice best Innovation of the Year

Product innovation: Automated Demand and Supply Staffing and Portfolio Tool

oThis provides managers the visibility on existing demands and future forecasted demands versus current supply bench and over allocated resources. This helps the managers to manage their portfolio in ensuring the right resources are assigned to the most logical demand.

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