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Registered Nurse Customer Service

Location:
Lafayette, LA
Posted:
August 13, 2017

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Resume:

Susan Gauthier

Administrative Assistant

Church Point, LA 70525

ac1s1w@r.postjobfree.com - 1-337-***-****

Retirered RN

Service-oriented with 30 year background in customer service. Core competencies include speaking, learning and completion of task as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Authorized to work in the US for any employer

WORK EXPERIENCE

Training Specialist

ResCare Group Homes - Lafayette, LA - February 2017 to Present Assessing the needs in the homes, posting job reqesitions, interviewing applicants, running background checks through Hireright, SAM, OIG, EF Research, coordinate training in class and online. Complete all 3 files for each new hire according to state regulations. FLMA, OSHA, Workers Comp., LOA, Union, APA, Quickbase, Entreprise, Corrective Actions. Terminations and counciling. Charge Nurse

Compass Mental Health - Lafayette, LA - November 2013 to January 2017 Administer prescribed medications or start intravenous fluids, noting times and amounts on patients' charts. Observe patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action. Provide basic patient care or treatments, such as taking temperatures or blood pressures, dressing wounds, treating bedsores, giving enemas or douches, rubbing with alcohol, massaging, or performing catheterizations.

Answer patients' calls and determine how to assist them. Measure and record patients' vital signs, such as height, weight, temperature, blood pressure, pulse, and respiration.

Work as part of a healthcare team to assess patient needs, plan and modify care, and implement interventions. Collect samples, such as blood, urine, or sputum from patients, and perform routine laboratory tests on samples.

Supervise nurses' aides or assistants.

Assemble and use equipment, such as catheters, tracheotomy tubes, or oxygen suppliers.

Evaluate nursing intervention outcomes, conferring with other healthcare team members as necessary.

Inventory and requisition supplies and instruments. Aministrative Assistant

Hayes - Lafayette, LA - February 2016 to November 2016 Interviewing potential employees, backround checks, set up payroll, A/R, A/P, Set up Sales in Base Program. Scheduled all jobs with state police and local government offices. Registered Nurse

Our Lady Of Lourdes - Lafayette, LA - February 2013 to November 2013 Manage patients' airway or pulmonary status using techniques such as endotracheal intubation, mechanical ventilation, pharmacological support,

respiratory therapy, and extubation.

Assess patients' medical histories to predict anesthesia response. Prepare prescribed solutions and administer local, intravenous, spinal, or other anesthetics following specified methods and procedures. Select, order, or administer anesthetics, adjuvant drugs, accessory drugs, fluids or blood products as necessary.

Develop anesthesia care plans.

Select, prepare, or use equipment, monitors, supplies, or drugs for the administration of anesthetics. Monitor patients' responses, including skin color, pupil dilation, pulse, heart rate, blood pressure, respiration, ventilation, or urine output, using invasive and noninvasive techniques. Respond to emergency situations by providing airway management, administering emergency fluids or drugs, or using basic or advanced cardiac life support techniques.

Evaluate patients' post-surgical or post-anesthesia responses, taking appropriate corrective actions or requesting consultation if complications occur. Insert peripheral or central intravenous catheters. Charge Nurse

Vermillion Hosital - Lafayette, LA - October 2012 to February 2013 Administer prescribed medications or start intravenous fluids, noting times and amounts on patients' charts. Observe patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action. Provide basic patient care or treatments, such as taking temperatures or blood pressures, dressing wounds, treating bedsores, giving enemas or douches, rubbing with alcohol, massaging, or performing catheterizations.

Answer patients' calls and determine how to assist them. Work as part of a healthcare team to assess patient needs, plan and modify care, and implement interventions. Collect samples, such as blood, urine, or sputum from patients, and perform routine laboratory tests on samples.

Supervise nurses' aides or assistants.

Registered Nurse

St Martin Hospital - Breaux Bridge, LA - June 2011 to September 2012 Manage patients' airway or pulmonary status using techniques such as endotracheal intubation, mechanical ventilation, pharmacological support,

respiratory therapy, and extubation.

Assess patients' medical histories to predict anesthesia response. Prepare prescribed solutions and administer local, intravenous, spinal, or other anesthetics following specified methods and procedures. Select, order, or administer anesthetics, adjuvant drugs, accessory drugs, fluids or blood products as necessary.

Select, prepare, or use equipment, monitors, supplies, or drugs for the administration of anesthetics. Monitor patients' responses, including skin color, pupil dilation, pulse, heart rate, blood pressure, respiration, ventilation, or urine output, using invasive and noninvasive techniques. Respond to emergency situations by providing airway management, administering emergency fluids or drugs, or using basic or advanced cardiac life support techniques.

Insert peripheral or central intravenous catheters. Perform or evaluate the results of diagnostic tests such as radiographs (x-rays) and electrocardiograms

(EKGs).

Read current literature, talk with colleagues, and participate in professional organizations or conferences to keep abreast of developments in nursing. Owner/Manager

Handicap Helpers of Acadiana - Lafayette, LA - September 1992 to July 2006 Environmental and home modifications for the disabled .Provider for Home Health Agencies, Medicaid and Medicare.

Sales of 300,000 the first year.

EDUCATION

Associate of Science in Nursing in Nursing

Louisiana State University Alexandria - Alexandria, LA June 2008 to May 2011

SKILLS

THERAPY (5 years), MATHEMATICS (10+ years), PROBLEM SOLVING (10+ years), TELECOMMUNICATIONS (10+ years), TIME MANAGEMENT (10+ years) ADDITIONAL INFORMATION

Skill Customer and Personal Service

Psychology Speaking

Active Listening Critical Thinking

Coordination Therapy and Counseling

Time Management Complex Problem Solving

Instructing Administration and Management

Negotiation Mathematics

Foreign Language Telecommunications



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