Systems / Network

JATO CHARLOTIN

Quincy, MA ***** 781-***-**** ac1rz6@r.postjobfree.com LinkedIn

TECHNICAL SKILLS.

Operating Systems: Windows: XP/Vista/ 7,8,8.1 10, IOS,ASA IPS Windows Server, Linux several distros,

Hardware: Desktop, Laptops, Server (HP 8000, 8200, 8300, 800:G1-G2-G3-G4 / 6475B, 645:G1-G2-G3, Folio 9470M,9480M, Revolve: G1-G2-G3/ ProLiant: ML350e Gen8, DL380 Gen9, MicroServer Gen8)

Software: Cisco IOS, ASA, IPS,Windows Server, AD DS, MS-Dos, Fedora, Red Hat, Ubuntu, Kali, Back Track, Centos, FreeBSD,VirtualBox,VMware, Microsoft Office, Dell Kace, Solarwinds, Jira, Confluence, MaaS 360.

Microsoft Office 210/2013/2016, TeamViewer, LogMeIn, Wireshark, VMWare Workstation 11, Virtual Box,

Network Skills: OSPF, EIGRP, BGP, IPv4, MPLS, RIP

VPN, GRE, IPSec, Implementation of DMVPN technologies in a lab environment by combining mGRE, IPSec ecncryption and NHRP.

Certifications: Cisco Certified Network Associate: Routers & Switches – CCNA R&S No: CSCO418334171348CMBN

Cisco Certified Network Associate: Security – CCNAS No: 425124169141ATZK

Bunker Hill Community College (BHCC), Charlestown, MA

Associate’s Degree, Network Technology and Administration In Progress

Computer Management (CFPH) – P-au-P (1996 – 1999)

EMPLOYMENT

The MENTOR Network – Andover, MA Systems Administrator - EUT May 2015 – Present

Upgrade the IOS version on routers and Switches

Configure SSH, NTP, SNMP

Provide image support for all models within support framework as required

Test of image task sequences, software application deployment, Operating System deployment on a schedule basis

Documentation of daily tasks – in charge of maintaining knowledge based current and updated with the assistance of team.

Act as point of final escalation from the Desk to close tickets unresolved by the help desk of the Mentor.

Support Operations and System maintenance by troubleshooting, identifying problem, implement solution and documenting process

Input ideas and opinion for weekly team meetings, sometimes involving third party service providers.

Conseil Electoral Provisoire, Delmas, Haiti IT Consultant Dec. 2007- June 2011

Defined software, hardware and network equipment requirements for Conseil’s needs

Provided strategic guidance related to the implementation of technology to reach the companies goals

Documented and report to clients

Provide consultation on a one on one session with clients.

Haiti-Hebdo - startup company, P-au-P, Haiti Network Administrator June 2007 – Dec. 2007

Managed File server and Backup server

Configured host on the domain: computers, printers, and other peripherals as needed under company’s guidelines

Network monitoring and firewall maintenance

Radio Vision 2000 - P-au-P, Haiti Web Developer Master April 2006 – June 2007

Created website for company

Maintain site up-to-date by posting news on a daily basis

Determined what was best to implement and upgrade website.

Multilink (ISP), Delmas, Haiti Desktop Support Technician March 2005 – April 2006

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Supported installation, configuration and operation of applications like Office, Exchanges, SQL.

Network monitoring and data input/ output report to detect problems

Identify inefficient use of computer resources and come up with a better deployment of hardware equipment for the company.

Domain maintenance by coordinating network upgrades, patches, antivirus scans.

Pridami Cybercafe, P-au-P, Haiti Manager Jan. 2002 – Feb. 2005

Managed staff members

Managed payroll

Installed hardware and software for Prdaimi’s costumer

Provided guidance for costumer to surface the internet and other end-user support duties as needed.

Globelsud, Petion-Ville, Haiti Desktop Support Technician July 1997 – Jan. 2002

Supper end-users on a daily basis with software, hardware, network issues.

Setup a Local Area Network for office, then connect LAN out to the WAN

Monitored System performance

Troubleshoot network issues by analyzing logs, tracking problems and implementing solutions.

EDUCATION

Bunker Hill Community College (BHCC), Charlestown, MA

Associate’s Degree, Network Technology and Administration Sept – 2013 - Present

Certificate, Cisco Systems Fast Track program May - 2014

RELEVANT EXPERIENCE

Freelance Technical Support / Customer Service Support Aug 2014 - May 2015

BrainHunter – New England Area

Peak Systems - Boston, MA.

Deployment of 400 computes and VoIP phones with a team from Amadeous – One day Project.

Software deployment and Data Migration for 5 desktops per day for Vicor Power.

Workstations deployment and relocation of hardware equipment for Morgan Stanley.

Printer parts installation at one of the JPMorgan facilities.

More info can be provided…

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