Taher Deriye

**** ****** ***** *********, ** ****3 Phone: 703-***-**** ac1rt2@r.postjobfree.com

TECHNICAL ANALYST

Technical analyst whose qualifications include a degree in Information Technology designations; detailed knowledge of technologies and best practices. Several years of experience in the creation and deployment of solutions protecting networks, systems and information assets for diverse companies and organizations.

TECHNOLOGY SUMMARY

TCP/IP, UNIX, MS Word, Wireshark, MS Office. Lotus Notes, Windows XP, Windows 2007/2010, Networking, Telnet, Remedy, Access, Outlook, FTS2001, TIMS, TSR’s, Heat, Outlook Express, NIST C&A Process, C&A documentation, FIPS, SP 800-53 security controls

PROFESSIONAL EXPERIENCE

Saudi Aramco 01/14 – Present

Desktop Support Specialist:

•Conducted technical risk evaluation of hardware, software, and installed systems and networks.

•Assisted with Helpdesk Call and Active Directory Change request (i.e. Password changes, Account Unlocks, Access permission, Account Creation/Deactivation).

•Provided desktop support for all types of systems and mobile devices.

•Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.

•Reviewed logs for all networking devices for unresolved abnormalities and problems

•Proposed technical feasibility solutions for new functional designs and suggested options for

performance improvement of technical objects.

Commercial Bank of Dubai 12/10- 12/13

Helpdesk Specialist

Implemented and maintained firewalls, series switches and security appliances.

Upgraded and expanded network systems and their components.

Installed various software and hardware for all devices on the network.

Installed various software and hardware at end user workstations.

Customized desktop and laptop computers to user’s specifications.

Installed and configured printers and faxes.

Skills Summary

Attention to detail and ability to develop and execute strategic plans in a timely manner.

Microsoft Office 2016 (Word, Excel, Access, and PowerPoint).

Working knowledge of HTML and Java.

Fluent in English, Arabic and Somali.

Quick to learn and excel at tasks.

Excellent oral and communication skills.

EDUCATION

B.S. Information Technology, George Washington University

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