DARLENE JOHNSON

** ******** *******

Clifton Park, NY 12065

518-***-**** (H)

OBJECTIVE

Seeking to obtain a full-time reception position, utilizing my skills and qualifications to service both internal and external customers.

EXPERIENCE

2003-September 2015 Eddy Memorial Geriatric Center Troy, NY

Nursing Secretary

•Data entry/general clerical duties two nursing units

Overseeing two part-time unit secretaries for facility

•Oversight of payroll and scheduling for 98 employees

•Schedule dental and podiatry appointments for residents inside facility

Scheduling all medical appointments for residents out side facility

•Maintenance of resident admission and discharge files

1989–2003 Eden Park Health Care Center Troy, NY

Certified Nursing Assistant/Unit Secretary

•Conducted and participated in Hospice seminars for the elderly.

•Certified to care for patients under the supervision of a licensed nursing staff including dressing, bathing, recording vital signs, catheter care (including upkeep of Intake/Outake report sheets when necessary), answering call lights in a timely fashion, assisting patients with ambulation when necessary, daily documentation on the care provided to each patient, and a continued focus on safety awareness for all patients.

•Extensive data entry, including input of resident personal/medical information into medical database.

•Preparation of materials for new employee orientation.

•Responsible for reservation of patient medical appointments and subsequent transportation.

•Filing of incident and accident reports for medical care providers and government sponsored health care providers.

•Preparation of patient medical information for doctor review.

•Extensive phone/switchboard operation.

EDUCATION

1989-1990 Eden Park Health Care Center Troy, NY

•Successful completion of New York State Certified Nurses’ Assistant curriculum.

SKILLS

Extensive Internal/External Customer Service Background, E-mail, Microsoft Excel, Excellent ability to Multi-task, Excellent Written/Verbal Communication Skills

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