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Customer Service Manager

Location:
Twin Lakes, WI
Posted:
August 10, 2017

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Resume:

Mary Cordova

E-Mail: ac1rqs@r.postjobfree.com

Summary

I have experience in all aspects of the Dietary department in a Nursing Home. I have worked in every position from dishwasher, dietary aide, Cook, Day and Night Supervisor, and Manager.

Skills

18 years cooking experience

Supervisor /Managerial experience

Customer service

Various computer programs

Healthcare Charting, electric and written

ServSafe certified

Focused and disciplined

High volume production capability

Focus on portion and cost control

Inventory management familiarity

Experience

January 1999 to Current

Wauconda Care & Rehab Wauconda, IL

Dietary Manager

Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes. Expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns, budget and local labor laws. Effectively managed and assisted kitchen staff in producing food for catered events and residents/ patients daily meals. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving. Followed proper food handling methods and maintained correct temperature of all food products. Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports. Enforced appropriate work-flow and quality controls for food quality and temperature.

Education and Training

2009 Auburn University Auburn, AL

Certificate Dietary Managers Course

Activities and Honors

DMA



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