Customer Service Microsoft Office

MAUREEN C. CORIO

MOBILE: 586-***-****

*******.*****@*****.***

EDUCATION:

Warren Woods High School

June 1977

ABILITIES & QUALIFICATIONS:

oProficient in Microsoft Office, excluding Microsoft Excel (willing to learn)

oAble to use a multi-line telephone system, fax machine, copiers, and scanners

oAble to maintain good relationships with co-workers

oExcellent communication and customer service capabilities

oOutgoing, friendly, and ambitious

oCooperates and works well with others and independently

WORK EXPERIENCE:

Cashier/ Guest Service September 2014-Present

Target

oAct quickly to resolve guest’s concerns

oLead a fast, fun, and friendly checkout team

oOffers fast checkout and genuine conversation at the end of a shopping trip

oPromote Target REDCard benefits

Lead Cashier/ Customer Service Desk April 2009- August 2014

Kmart

oMaintain equal flow of customers to registers

oOffer return services to customers

oCreate and distribute lottery, money orders, etc.

oMaintain clean and friendly atmosphere at the check lanes

Receptionist September 2004- October 2008

Lucido Insurance Agency

oAnswer and direct calls through a multi -line phone system

oGreet customers and alert employers of customer arrival

oSend faxes and mail; sort mail into mailboxes

oFile information into corresponding file folder

Supervisor August 1997-August 2001

Valeria’s Restaurant

oSupervised wait staff, as well as, participated as wait staff member

oConducted payroll duties and issued checks to employees

oCreated wait staff schedules, in addition to other human resources duties

oCashed out customers and provided enjoyable conversation at the end of their meals

REFERENCES UPON REQUEST

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