Sales Manager
Resume:
Broken Arrow, OK
******@*****.***
TINA MICHELL CROSLEY
SUMMARY OF QUALIFICATIONS
Focused, results-driven professional with over twenty years of experience with an emphasis on sales and management experience in creating lucrative business development plans that drive growth and increase revenue. Exceptional market development skills with a proven record in accomplishing objectives.
Experience in:
Market Analysis and Sales Strategy in Local, Regional and National-level Business Development; Managing Strategic Accounts while creating new business through prospecting and Lead Generation; Team Training and Leadership; Day to Day Business and Administrative Operations.
CORE COMPETENCIES
Negotiating Client Relations Sales
Marketing Communication New Business Development
Forecasting Presentations Revenue Growth
EXPERIENCE
TULSA PROMENADE REALTY MANAGEMENT, LLC-TULSA PROMENADE MALL
GENERAL MANAGER
August 4, 2013 to July 18, 2017
Charged with directing all capital and operating functions for a 936,000 Regional Shopping Center in Tulsa, Oklahoma. Held accountable for all day to day operations including budgeting, forecasting and expense control. Supervised, mentored and trained a new staff of 40 employees. Oversaw all tenant construction to adhere to City compliance and best practices. Instrumental in acquiring the capital loan of $8 million dollars for Center upgrades. Met with contractors and vendors to maximize productivity while decreasing expenses through a bid process. Established a productive, respectful relationship with the City of Tulsa through one on meetings, neighborhood watch, community building events such as the “beans and jeans” employee program profiting the Food Bank of Oklahoma. Free concert events such as Cody Simpson and Carly Rae Jepsen. Through these events, retailers saw an increase of 25% for the week. Increased revenue and occupancy through renewals of existing tenants. Located and recruited new tenants for vacant spaces. Analyze tenant occupancy for opportunities to de lease. Sales reporting of over 150 stores. Perform collections and reconciliations for the center. Researched current contracts with existing vendors to ensure cost savings to reduce expenses for the property.
SIMON PROPERTY GROUP
SALES/LEASING REPRESENTATIVE
December 27, 1997 to May 15, 2012
Area Director of Local Leasing Department for Midwest Area which included 2 of the top tier Centers in the portfolio. Met and exceeded budget of over $11 million combined for over 10 years. Successfully marketed and leased space to retail and non retail uses throughout the portfolio. Managed the entire sales cycle. Duties included but were not limited to: Directly responsible for leasing and sales Management for forty plus retail locations; sales reporting; projections and forecasting on a weekly, monthly and yearly basis. Obtain occupancy and increase revenue by developing new short term tenants through the region. Train and develop new hires. Attend networking, trade show and training seminars. Key trainer in the Single Step Leasing Entry software for leasing and marketing. Participated in local, regional and national events to broaden company’s presence while networking with other companies. Trained and mentored new and junior representatives on best practices for sales. Volunteered for extra special projects and overflow for other representatives. Partnered with Permanent Leasing Representatives to target local prospects for long term success. Developed key relationship with tenants on enhancement details such as visuals and trends to improve sales.
EDUCATION
TULSA COMMUNITY COLLEGE-BUSINESS ADMINISTRATION
KENTUCKY WESLEYAN COLLEGE-EARLY EDUCATION
REAL ESTATE LICENSE-INACTIVE
ICSC MEMBER SINCE 1997
SKILLS
WINDOWS OPERATING SYSTEMS AND MICROSOFT OFFICE SUITE (WORD, EXCEL, POWERPOINT, PUBLISHERS)
SALES PLANNING
CUSTOMER RELATIONSHIP MANAGEMENT-CRM (SALESFORCE)
COMPANY AND INDUSTRY-SPECIFIC SOFTWARE FOR DATA RESEARCH, ANALSIS, MANAGEMENT AND REPORTING
WEB BASED APPLICATIONS FOR ONLINE RESEARCH AND COMMUNICATION
DEAL MAKING
ABBYS CASH FOR GOLD, BATH N BODY WORKS, AMERICAN EAGLE,
BATH N BODY WORKS, CALENDAR CLUCLAIRE’S, ENCORE BY SHOE SHOW, DILLARDS, IMAGE, HELZBERGS, HIBBITTS, JC PENNY’S,KAYS, THINGS REMEMBERED, TULSA CRIME COMMISSION, WIRELESS 2 GO, WORLD WIDE PHOTOGRAPHY, VICTORIA’S SECTRET, ZALES,
REFERENCES
Howard Smithclay, SMITHCLAY CAPITAL
J. Andrew Enlow, ENLOW LAW
Jeannie Murphy, PRESIDENT MURPHY SUPPLIES
Lara Sievers, General Manager Knoxville Town Center
Kevin Thomas, President Multiclean Janitorial
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