Manager Supply Chain

Philip Sayles

*******@*****.*** **** **th ave SW, Seattle, WA 98116 206-***-****

ERP Manager Program Manager Architect

Highly accomplished sr systems manager leading the design and implementation efforts for complex SAP modules and other back office systems that directly link to corporate goals and objectives. Builds and maintains compromise while providing leadership and direction within a team environment.

Professional Experience

Branded Entertainment Network Group Aug. 2012 – Present

Senior Manager, Enterprise Systems (reports to CTO)

Managed business application teams and systems which includes SAP, BizTalk and Sabrix Tax.

People Management:

Recruited, trained and supervised over 10 employees in technical and functional business role.

Created “super user’ program to train business users in all departments on SAP and Sabrix to increase system knowledge and reduce service ticket requests.

Presented cost vs. benefit models on cloud based solutions, offshore augmentation, and internal FTE staff increases.

Infrastructure Management:

Architected the new business systems landscape comprised of new Blade Servers, Tegile storage, distributed system design, and systems integration.

Upgraded and patched Windows Servers and SQL to 2012 as well as upgraded all SAP versions to 6.0 EHP4.

Improved system available to 99.8%, reduced storage cost, increased system performance and decreased manual administration tasks with new system features.

Reduced license cost by $300,000 through re-negotiation of contracts for produces and services.

Implemented a new ticketing system (Service Now) to better integrate business users with incidents, improved monitoring of tickets and reduce development timelines.

Application Management:

Principal for design sessions to implement automated dunning, dispute management tracking, ADP e-time, tax reporting, COGS pricing, open item reconciliation, BCS consolidations, and BizTalk application integration.

Enhanced system capabilities in Accounting (GL, AP, AR, CO), Tax, HR (PA, Payroll) and Order Management (SD, MM) by system automation, new functionality, or system training.

Lead system application design sessions to integrate Financials and HR data from acquired companies (Splash, Demonix, and Plaid).

Divested (Corbis, Veer and Motion) divisions to other companies which included trials balances, open items, assets, and HR data.

Created roadmaps to plan short-term and long-terms goals for project/enhancement planning.

T-Mobile USA, Bellevue, WA July 2009 – Aug. 2012

Wireless, voice and data communications company providing service to the US.

Manager III, SAP Development (Order Management and Finance)

Lead a team of SAP module configurators and process analysts to document “as-is” business process flows and provide process improvement “to-be” flows and narratives.

Presented whitepaper analysis on Finance (GL, AP, AR, CO) areas of improvement for project and/or enhancement funding.

Coordinated project schedules and organized cross-functional activities for projects within EIT.

Reduced project schedules by weeks on average by initiating project feasibility and process flow mapping during inception phase.

Initiated procedural process flows for accounting and order management departments.

Managed prototypes design which led to system improvements by automating business transactions, improved data accuracy, and faster transaction processing.

Designed and taught system functionality classes to accounting, supply chain and sales business groups to improve project requirements documents.

Supervised code review and escalations for EIT projects go lives.

Directed offshore staff on projects and enhancements

Performed capacity planning and project assignment for a team of 20 analysts

Managed 5 direct reports and 20 indirect reports within the various SAP development teams

T-Mobile USA, Bellevue, WA 2005–2009

Sr. SAP Business Solution Developer

Perform all tasks in the development cycle, including business process definition; design, testing and implementation; training; and maintenance and support.

Work closely with business user’s enterprise-wide to understand, gather, and document requirements utilizing a skilled interviewing approach; translate stakeholder needs into functional specifications for development and production.

Sales & Distribution (SD)

Built new EDI inbound and outbound (850,855,860,856,810,997) transactions using SAP PI. Reduced customer processing fees by adding requested data segments from customer mapping spec.

Automated high volume and dollar value prepaid order channel to provide accuracy in prepaid GL account posting and reconciliation.

Designed BOM (bill of material) SKU structure to separate service and equipment revenue account posting.

Created new payment method for installment based customer orders. Added new reconciliation process between the installment scheduler, billing system and accounting module to improve clearing account posting accuracy.

Initiated national retail store pricing hierarchy which provided drag and drop pricing changes, special pricing hierarchies, discount models and store market groupings.

Accounting (GL)

Researched account materiality issues with GL revenue accounts from 3rd party billing systems.

Created whitepaper with recommendations to solve account inaccuracies to prevent audit issues.

Implemented robust journal entry upload process using excel macros to post accounting documents from 3rd party systems into SAP.

Automated amortization process for multiple company code posting.

Developed a business-to-business escrow functional to secure a percentage of the order amount for high risk business customers.

Created GL posting and AP payout process for our new commission system integration.

Basis and Workflow (BC, WF)

Managed and designed 3 tier system landscape for EBP, CRM and R/3 (20+ systems) including transport code paths for projects and production support.

Built complex accounts payable workflow approval process by creating an organizational model, event triggers and rejection paths.

Wrote CATT scripts to load data into SAP and SAP Queries to gather data for reporting.

Designed IDOC and BAPI output for deliveries, article master, orders, and FI data.

Solution Manager

Managed prototype installation, requirements gathering and system design.

Setup centralized monitoring, software lifecycle management, project document repository, and enterprise user security.

ABAP

Wrote file extract programs to send data to interfacing systems.

Implemented user exits to improve business processes without impacting SAP standard functionality.

Debugged ABAP code to identify root cause of errors and recommend code corrections to development staff.

Supply Chain Coach, San Ramon, CA 2005–2006

Logistics Consultant

Designed Pool Point transportation route charts in Excel and Access to show overall shipping cost and cost overruns.

Renegotiated transportation rates with vendors to save customers 5% to 20%.

Provided MecuryGate (Transportation Management System) system training to existing customers and presales demo to potential customers.

Optimized transportation cost by reconfiguring sailing schedules, transportation routes and TMS changes.

Designed MecuryGate reports using Jasper iReports (XML and Java code base).

Constructed company website and blog and marketed the company using SEO (Search Engine Optimization) functionality.

SAP Labs, Palo Alto, CA 2000–2005

$10 billion organization that creates enterprise application software.

Sr. Development Consultant

Senior Consultant responsible for assisting SAP customers and SAP Support Analyst with international critical issues related to SAP (SCM) Supply Chain Management software and ECC upgrades.

Provided global support consulting for APO Basis and Demand Planning, Livecache, SAPDB, and SAP R/3 Upgrades for SAP customers internationally.

Developed code solutions in the APO Demand Planning Module to solve customer issues.

Remote consultant for issues with forecast models, planning books, infocube reporting and CIF integration with Supply Chain Planning.

Repaired errors involving UNIX scripts, external backup tools, and OS parameters.

Designed backup and recovery procedures of customer systems using SAP backup tools and external backup tools, such as Tivoli, Backint, and Networker.

Supported customer upgrades to Enterprise 470 extension sets 1 and 2, and ECC 5.0.

Teched Speaker Nov. 2001, 2002, 2003, 2004 – Taught workshops (50 students) and lectures (150 students).

Mentored new SAP instructors by co-teaching “new release” classes.

Recognized every quarter by management for solving the most issues with the greatest accuracy.

Education

Bachelor of Science in Business Administration, CSU Chico, Chico, CA

Emphasis in Accounting

Bachelor of Science in Information Systems, CSU Chico, Chico, CA

Emphasis in ERP (SAP)

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