Administrative Assistant Support
Resume:
MICHELE L. WILLIAMS
Racine, Wisconsin 53402
ac1r7y@r.postjobfree.com
OBJECTIVE
Desire the full time position of Senior Administrative Assistant in a fast-paced work environment, bringing a wealth of experience in performing general administrative duties, general secretarial and technical services for managers, project teams, and clients.
PROFESSIONAL EXPERIENCE
KFORCE at FROEDTERT HEALTH, Milwaukee, WI March 2017 to July 2017 Temporary Employee for Regional Healthcare Network Senior Administrative Assistant
Provide administrative support to Froedtert Health Executive leadership
• Maintain calendars for Sr. Vice President, CFO and Sr. Vice President, Chief Strategy Officer.
• Handle sensitive and complex information on a daily basis with discretion.
• Process expense reports and make travel arrangements. MANPOWER at NORTHWESTERN MUTUAL, Franklin, WI September 2015 to February 2017 Contract Employee for Financial Services Mutual Organization Clerical Support Specialist
Provided administrative support to the Wealth Management Company
• Handled sensitive and complex information on a daily basis with discretion.
• Assisted department officers with written and verbal communication in a professional manner.
• Completed a digital imaging project six months ahead of schedule. KELLY SERVICES at JOHNSON BANK, Racine, WI June 2015 to September 2015 Temporary Employee for Johnson Financial Group
Administrative Assistant
Provided administrative support for Johnson Insurance and Johnson Bank
• Maintained calendars for the department EVP, VP, President and CFO.
• Processed expense reports through Runzheimer expense software.
• Supported other department executive administrative assistants. MANPOWER at NORTHWESTERN MUTUAL, Franklin, WI April 2014 to May 2015 Contract Employee for Financial Services Mutual Organization Administrative Assistant III
Provided administrative support to the Enterprise Technology Management department
• Maintained calendars for the department officers, directors, managers and leads.
• Handled sensitive and complex information on a daily basis with discretion.
• Supported and relieved other department administrative assistants of their work backlog. SENIORS FOUNDATION, Kenosha, WI January 2012 to April 2014 Estate Planning
Office Supervisor
Supported company operations by maintaining office systems and supervising staff
• Responsible for the day-to-day running of the office.
• Maintained accurate personnel and payroll records.
• Assisted clients through written and verbal communication in a professional manner. ULINE, Pleasant Prairie, WI January 2007 to January 2011 International distributor of packaging and industrial supplies Print and Mail Coordinator April 2009 to January 2011 Provided support for the print and mail functions for advertising department.
• Coordinated print and letter shop procurement for all direct mail and internal communications, ensuring cost effective operations.
• Reviewed, reconciled and resolved issues related to invoices and budgets, expediting resolution to ensure customer satisfaction.
• Assisted with catalog paper management including monitoring, inventory, invoice processing and claims increasing efficiency and reducing costs.
Senior Executive Assistant January 2007 to April 2009 Provided project and administrative support for circulation and advertising departments
• Completed weekly sales reports using Microsoft Access, Word and Excel, providing information needed by management for effective decision-making.
• Reviewed timesheets for the circulation department on E-Time Enterprise system, ensuring accurate and timely processing to meet deadlines.
CNH AMERICA LLC, (formerly Case New Holland), Racine, WI 2002 to November 2006 Global manufacturer of construction and agricultural equipment with annual sales of $12 billion Marketing Analyst May 2006 to November 2006
Provided project and administrative support for parts and service marketing team
• Established procedures for administration of Ultra Shield program ensuring consistency of operations and eliminating warranty claims.
• Researched vendor cost information and utilized Excel spreadsheet to compile results, providing information that resulted in competitive pricing and improved profitability. Marketing Administrative Assistant March 2005 to May 2006 Responsible for all correspondence, presentations and report generation for managers and directors
• Collected and summarized cost center data and analyzed expense reports to ensure year-to–date and monthly spending were within budget guidelines.
• Managed calendars and coordinated travel, lodging and menus for meetings and conferences, receiving recognition for flawless arrangements.
Equity Program Administrative Assistant – Kelly Services January 2002 to March 2005 Provided administrative support for Equity Program Manager and after sales marketing team
• Implemented procedures to automate data retrieval and reports utilizing Excel and Access to reduce data retrieval time by 50% and significantly reduce costs.
• Created filing system to organize dealer records providing ease of access to information and ensuring positive customer relationships.
• Gathered financial data and established dealer goals providing recommendations to ensure effective strategic planning and ensure business growth. EDUCATION
BS, Business Administration, Elmhurst College, Elmhurst, IL AAS, Liberal Arts, Harper College, Palatine, IL
COMPUTER SKILLS
Microsoft Office Suite, Access, Outlook, PowerPoint
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