Profile
Business professional with experience in supplier and manufacturing quality management. Diplomatic and tactful in dealing with internal and external customers. Training facilitator at multiple site locations. Spear heads continuous improvement. Excellent team-building skills, succeeds in high pressure situations.
Supervisor Training
Managing People and Conflict
Internal and Supplier Auditing / Validation
General Office Skills
Quality Tools/Controls Plans/Qualification Plans/FMEA/Process Mapping/Validation
Machine/Tooling
Validation
Audit Trainer
Supplier Development
Supplier PPAP Qualification
Preventative and Corrective Actions
One Minute Manager
Process Validation
Paint & Plating
Preventative and Corrective Actions Trainer
Lead Auditor
Lean Manufacturing
Practical SPC
ISO Process and Systems Auditing/ Trainer
Total Quality Management
Weld Destruct Testing
Managing Multiple Projects and Deadlines
Experience
SUPPLIER QUALITY ENGINEER (CONTRACT), Depuy Synthes, Warsaw, IN May 2015 to Present
Work with multiple receiving locations in processing supplier rejections
Log all rejections on NC tracking report
Verify all supplier rejections and initiate all required paperwork
Notify supplier of rejection and complete required SCAR report and track SCAR timing
Review for acceptance all supplier CAPA’s and work with suppliers on unacceptable CAPA’s
Report on CAPA timing and complection
Track supplier proformance history and trending
QUALITY ENGINEER (CONTRACT), Zimmer, Warsaw, IN Oct 2014 thru Feb 2015
Completed 27 CAPA training tasks
Project Trident CAPA remediation
Reviewed 21 closed CAPA’s as part of team identifying improvement opportunities/lessons learned
QUALITY ENGINEER (SUPPLIER Quality), Elkhart Brass, Elkhart, IN Jan 2013 – Jan 2014
Conducted supplier launch readiness audits (run at rate/equipment/process validation tooling verification)
Supplier assessments (validation and evaluation). Marching / painting and plating processes
Issued, evaluated and closed SCAR’s and updated CAR and SCAR log.
Supplier development (Quality System building).
Supplier Quality System evaluation and audits & selection and qualification
Internal ISO Process Audits and updated ISO Audit Schedule.
Worked with receiving inspection identifying problem suppliers. (Paint and Plating)
Processed supplier based field warranty returns.
Promoted continuous improvement.
Evaluated and problem solved supplier and sub-supplier locations.
Provided product test sheets and material, ISO compliance and TYCO certs for paint & plate
Processed audits and mapped internal & supplier processes.
Facilitated government, UL and customer auditors.
SUPPLIER QUALITY ENGINEER (CONTRACT), Utilimaster, Wakarusa, IN Aug 2011- Dec 2012
Supplier launch readiness audits.
Supplier assessments (supplier selection/evaluation/validation/verification (paint & plate)
SCAR/corrective actions responses (review / audit supplier process’s).
Supplier development/PPAP/APQP sign off and approval
Supplier Quality systems audits and process audits/mapping/process validations.
MRB/NCDR supplier notification (issue and follow-up on SCARS).
Supplier containment/evaluation (third party containment). (CVG painted plastic parts)
Receiving inspection priority scheduling (hot list).
Promote continuous improvement.
Evaluate and problem solved supplier and sub-supplier locations and support manufacturing value stream.
Train associates on NCDR & SCAR process.
QUALITY ENGINEER, Symmetry Medical, Warsaw, IN May 2010 - Aug 2011
Worked with suppliers to enhance quality systems and processes validation and approval.
Issued supplier CAR’s and assisted suppliers with corrective actions.
Performed supplier audits and assisted in supplier selection and qualification.
Logged and entered customer returns. Issued CAR requests to required CFT team.
Approved corrective action responses before sending to the customer.
Performed internal Quality Systems, Process and Safety audits.
Assisted in internal MRB.
Reviewed and approved rework processes for customer returns.
ADVANCED QUALITY ENGINEER, NIBCO, Elkhart, IN July 2006 - Jan 2010
Introduced and trained all NIBCO sites in process auditing/mapping.
Performed compliance process and system audits at all NIBCO sites.
Assisted all sites in passing ISO surveillance.
Assisted two new locations in achieving ISO certification.
Directed all 9 locations in identifying their processes and formulation of process turtles.
Performed validation approval audits on 3 NPD projects and participated on 6 NPD teams.
Assisted all NIBCO locations in establishing internal audit programs and schedules.
Coordinated and monitor DARE lab testing.
Introduced quality tools/control plans/FEMA/qualification and validation/supplier audits/corrective and preventive actions.
QUALITY ASSURANCE MANAGER, Northern Indiana MFG, Bourbon, IN Jan 2004 - June 2006
Responsible for quality systems at all 3 ISO registered plant locations.
Scheduled and performed ISO audits along with process validations and approvals.
PPAP/PSW submissions for new parts.
Headed MRB.
Corrective action responses.
SENIOR QUALITY ENGINEER, Midwest Stamping, Edgerton, OH May 2001 - Jan 2004
Outside supplier development/auditing/selection/process validation and approval.
Responsible for all Ford accounts (19 ship to locations).
PPAP/PSW submissions on Ford launches (launched 18 new parts on Ford/Mazda joint venture).
Supervised receiving inspection.
QUALITY SYSTEMS MANAGER GenCorp, Wabash, IN Sept. 1999 - Feb. 2001
Total quality system responsibility (4 quality engineers, 1 records clerk, 3 quality auditors).
Responsibilities include MRB/customer complaint log/QS audit schedule.
QUALITY SYSTEMS MANAGER, CF Gomma/Dana, Columbia City, IN May 1997 - Sept 1999
Responsible for total quality system (5 Quality Engineers, 1 QS coordinator, 1 Quality records clerk and 17 inspectors).
Achieved QS 9000 certification.
QUALITY ASSURANCE SUPERVISOR, Sofamor Danek, Warsaw, IN June 1992 - May 1997
Supervised 31 inspectors, 5 functional inspectors and 2 chief inspectors.
Assisted in achieving ISO certification/training.
Responsibilities included gage control/E.C.R.’s/ERB/MRB/CAC.
QUALITY MANAGER, Eberhart Steel Products, Mishawaka, IN May 1986 - June 1992
Total quality system responsibility (2 lead inspectors, 9 in-process inspectors).
PPAP/PSW submissions ISIR/ECN/master print files.
Achieved self-certified status Allied Bendix Safety Restraints Division.
Prior Employment History
Hehr International, Plymouth, IN April 1985 - April 1986
Plant Manager
American Fiberglass, Elkhart, IN May 1970 - May 1974 summer help / May 1974 - April 1985
Summer college help/Foreman of off-site repairs (after college graduation)
Education
Taylor University Upland, Indiana
Degree B.S. GPA 3.2
Mishawaka High School