References Available Upon Request
Karla Hakkila
Bend, OR ac1r4a@r.postjobfree.com 541-***-****
Career Overview:
Dedicated and energetic individual committed to improving the overall patient well-being and experience through service and personalized interactions. Honest and hardworking with solid work ethics. Friendly and effective when working with a wide range of personalities. Related Skills:
§ Well organized
§ Ability to work independently or in a team setting
§ Efficient and diligent in all work
§ Excellent attention to detail
§ High knowledge of computers and related
computer applications
Professional Experience:
KLEAN Treatment Centers: Drug & Alcohol Rehab - La Pine, OR December 2016 – Present Medical Technician / Admission Specialist
§ Individually assess each patient’s needs and most appropriate plan of care
§ Build rapport with patient’s while creating a nurturing and safe environment
§ Provide medical support to patients through taking their vital signs, UA’s, daily medication, etc.
§ Daily experience using Sigmund, an online data base system for patient medical information La Pine, OR April 2014 – October 2016
Private Caregiver
§ Prepare meals and keep kitchen, bathroom and living areas safe and clean
§ Arrange medications for use and organize supplies
§ Drive patient to appointments, pick up medications and sort mail Discover Sunriver Vacation Rentals - Sunriver, OR October 2011 – April 2014 Reservation Specialist
§ Provided customers with knowledge of Sunriver to exceed their expectations during their vacation
§ Created personalized packets for customers based upon their needs
§ Completed office work in a timely manner
§ Provided a personalized experience for customers Aspen Ridge Memory Care - Bend, OR July 2010 – October 2011 Executive Director Assistant
§ Created Patient Service Plan for all patients
§ Provided orientation for new staff members and educated them on how to best work with patients with Alzheimer’s
§ Maintained the organization and execution of payroll for a staff of 30 people
§ Interviewed and hired qualifying individuals
Certifications:
Certificate of Interior Design from American Institute of Design Assisted Living Manager License (Expired)
§ Ability to lift 30 pounds or more
§ Excellent interpersonal and customer
service skills
§ Effective time management
§ Great communication skills
§ Self-driven and focused on task at hand
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