Jama Djafarov

IT Support Development Testing Administration Coordination

416-***-**** ac1r2s@r.postjobfree.com

*** ********** **. *******, ** M1H1Y2

HIGHLIGHTS

* *****, ******** **/* 360o Technical and Customer Support for mission critical enterprise applications, and system worldwide, involving multimillion transactions, dozens of parallel jobs and processes.

12 years, performed Administration and Development tasks for various products/packages (Oracle/Microsoft/IBM & Widows/Solaris/AIX) in Banking, Government, Education; Worked as Sr. Consultant at Sun Lab and Microsoft/IBM Rational Shop

15 years in Programming J2ee/Java/VB/ASP/Perl/C and various scripting languages; Designed/Developed multimillion Applications; Performed DBA tasks and Built large Databases running on Oracle/MS SQL/Sybase

4 years Designed/Coordinated Manual and Automated Testing, and a number of Disaster Recovery Tests with Users/Systems worldwide; Documentations (Performance & QA Analysis, SDLC, Proposals, Procedures)

Advance Microsoft Office knowledge: Visio, Project, Excel, templates/pivot tables/VBScript, reporting

Professional experience in User Interface Design (look-n-feel), as well as Hardware & Peripherals

Interest in Organizational Development, Conflict Resolution & Team Building Approaches

SKILLS

Languages: J2ee/Jsp/Ejb, VB/ASP, JavaScript/XML/HTML/Ajax, Java, Perl, C, Shell/Batch scripts.

Frameworks: J2ee, MVC, Struts, JDO, Ajax, In-house Frameworks.

Environments: Windows, UNIX, AIX, Linux, MAC.

Products: MS Office tools, Eclipse, JBuilder, WebSphere Studio, MS Visual Studio, LoadRunner, Toad, MS Ops Manager, SourceSafe, PVCS, CVS, ClearCase, Autosys, Remedy, Confluence/Jira, DreamWeaver, FrontPage, PhotoShop, LotusNotes, SiteMinder, Pirel, IBM/Rational Products (Rose/Tester), Microsoft products, HP products (LoadRunner), and other MS/IBM/Oracle server products

Server Side: Weblogic 6.1-10, Oracle 7-10g, WebSphere, TomCat, Apache, Apache SOAP, IIS, Sybase, MySQL, MS SQL Server, LAN/WAN, TCP/IP, Firewalls/Routers/LoadBalancers, DNS/LDAP, Messaging Servers (IBM/Microsoft)

Protocols: EDI, SWIFT, HL7, HTTP/HTTPS, TCP/IP, SOAP, POP3/SMTP, XML, FTP/FTPS, NDM, LDAP.

Methodologies/Procedures: OOP/OOD, ETL, SDLC (Agile/RUP), CMMI, ISO 9001, ITIL, AODA

Finance Systems: OTC Derivatives, FX, Equities, Fixed Income (Murex, Calypso, OpenLink)

EDUCATION

Organizational Leadership/Big Data Specialization Current

Topics: Big Data, Organizational Behaviour I/II, Conflict Resolution

Ryerson University & University of California

Professional Development Courses and Certifications 2001 - 2010

Application Development, Security, Administration, Consulting, Finance

Passed: Part I of Sun Enterprise Architect; Java Programmer; Java Developer.

From Oracle, IBM, Microsoft, Citigroup and Sierra Systems

Bachelor Degree, Information Technology 2001 - 2003

Dubna University, Dubna-Russia

3 years Engineering Degree Program & 2 years Graphic Design Program 1992 - 1995

Moscow Power Engineering Institute (Technical University), Moscow-Russia

EXPERIENCE

Developer YORK UNIVERSITY – STUDENT INFORMATION SYSTEMS Jan 2014 – Jan 2016

TMS (Support/Development) [Java, JPA]

Transcript Management System is designed to automate the Student Transcript processing.

Developer Consultant RYERSON - CONTINUING EDUCATION Dec 2010 – Nov 2014

LakeDevo (Business Analysis and Development) [RUP, UML, JavaScript, HTML]

Assist Management team with Business Analysis and Development for the role-playing online applications.

Sr. Programmer Analyst, AVP CITIGROUP - CORPORATE BANKING Aug 2004 – Oct 2010

Citi Valuation Direct (Design/Dev/Support) [Solaris/AIX, J2ee, Oracle/Sybase, WLS (Weblogic), RUP, ITIL]

The Internet site provides Global Cash/Equities/Derivatives Clients with Transactions and Audit information.

Margin Dispute Management System (Dev/Support/Testing) [Solaris/AIX, J2ee, Oracle 11g, WLS 10]

Reconciliation system to match multimillion transactions between internal/external parties America/EU/Asia.

Billing Information System (Design/Dev/Support) [RUP, J2ee, Oracle 8-11g/Sybase, WLS 8-10, Pirel]

Billing System aimed to resolve revenue leakage and generate bills for Citigroup Canada Corporate clients.

Global Operations Center (Dev/Support) [J2ee, Oracle/Sybase, WLS 8-9.2, LAN/WAN/LB/DNS]

CMS solution for Global e-Business Operations, allowing 2400+ personnel to manage dynamic content.

Found Transfer Investigation (Design/Dev/Support) [Windows/Unix, J2ee, WLS, MsSQL Server, SWIFT]

The Intranet application to assist with Citibank fund transfer investigations worldwide.

Various Projects (Design/Coordination) [Microsoft/Oracle/IBM products, Remedy, Confluence, Autosys, SDLC]

Disaster Recovery projects between multiple systems/locations worldwide; Application Migrations to a various platforms (Sybase-Oracle, Windows-AIX-Solaris); System Upgrades and Maintenances; Decommissioning projects; Application Testing and Performance Tuning (Weblogic/Oracle/Sybase/Unix/AIX); Network LAN/WAN settings ((LoadBalancer/DNS/Firewall) and Protocols(TCP/IP, HTTP/HTTPS, FTP/FTPS, NDM)).

Sr. Ecommerce Consultant/Developer SIERRA SYSTEMS – IT CONSULTING Sep 1999 - Jun 2004

City of Toronto (Design/Development) [RUP, J2ee, WebSphere, Apache, Oracle 8i, IBM products]

The Internet application to enable Toronto Businesses to renew business licenses and make online payments.

Ministry of Transportation (Design/Development) [J2ee, WLS 8, Oracle8i, Struts]

Team Lead Design/Development “Master Workload” application for Project Tracking.

CIBC (Development) [J2ee, WLS 7, Struts, MS SQL server, HTML/DHTML, JavaScript, JBuilder]

Developed “Economic Model” administration application for project management.

Xerox and Progistix-Solutions (Admin/Dev/Support) [Windows, Sun Server products, Oracle8i, Perl, XML/EDI]

Supported system to allows partners to process multimillion transactions via EDI and XML protocols.

Clarke Inc. (Design/Development) [IIS, VB, COM/COM+, ASP, DHTML, SQL]

Developed the Internet application to access shipment tracking, invoices, claims and freight movement.

‘PeopleSoft User Group’ and ‘Canadian Food for Hungry’ web sites (Admin/Dev) [ISS, SQL Server, ASP/VB]

Internet site Administration/Support/Development to handle donations and registration for conferences.

References Available upon request

RELATED RESPONSIBILITIES

Sr. Programmer Analyst. Oct 2010. Citigroup - Corporate Banking

Included all phases of SDLC – planning, analysis, design, development, testing, maintenance, and involved all levels of technology and business groups worldwide

Support: 24/7 Level 3 Technical and Customer support worldwide with Technology/Business related questions; Responsibility for the process from Request/Incident Opening to Closure (ITTL); Coordinate Emergency Application Fixes and Schedule Maintenances with Internal/External Resources; Manage Data Backup, Restore, and Replication; Scheduling and Monitoring (Autosys, Server/Network Monitoring Tools (Sun/HP/Oracle/IBM/Microsoft) and custom solutions).

Design/Development: Application Architecture, Design, Development for various small and large scale multimillion J2ee Applications, Frameworks and various Batch/Shell scripting infrastructures (Perl, C, SQL).

Databases: Database Design, Development and Administration tasks for large scale Databases (Oracle/Sybase); Database Performance Tuning (SQL/Procedures, Resource Allocation, Partitioning, Replication, Backups).

Analysis/Documentation: Work with Business and Technology groups to collect and analyze Business and Functional requirements (BRD/FRD/TDS); Provide Business, Technical, Support documentation and Procedures (Disaster Recovery/Support/Escalation, Applications/Servers/Networks resources, BRD/FRD/TDS, UseCases).

Administration: Setup, Tuning and Administration tasks for various middleware/server-side products: Oracle/Sybase/MS SQL/Weblogic/IIS and other packages running on Windows/Unix/AIX (previously worked as Sr. Developer at Sun Lab (Toronto), and Microsoft/Rational(IBM) shop).

Coordination: Provide Datacenter (SA/Sec/Network/DBA) with Detailed Instructions and/or Scripts for Implementation/Test/Support of the Applications and/or Environments; Design, Write and Execute Disaster Recovery (COB) procedures between multiple Systems and Users located worldwide.

Testing: Design and Write Manual and Automated Test Cases, and complete testing with other Developers and Users in DEV/UAT environments (used LoadRunner, Rational Products, Browser plugins, custom scripts).

Hardware: Provide system specifications Servers/Workstation; Create and maintain Resource Inventory, such as feeds, servers, application specs, lan/wan, ports, protocol, etc.

Mentoring: Design user Training and Presentations; Mentoring for Internal and Outsourced Support Centers.

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