Manager Customer service, front shop, manage stock level of the branch

Curriculum Vitae

Of

Palesa Pinky Malebo

PERSONAL INFORMATION

Surname: Malebo

First Names: Palesa Pinky

Date of Birth: 14 October 1980

Identity Number: 801***-****-** 3

Nationality: South African

Gender: Female

Home Languages: South Sotho

Marital Status: Married

Criminal Record: None

Religion: Christian

Driver’s Licence: Code 08

Car: Own

Health: Excellent

Other Languages

Languages

Read

Speak

Write

English

Good

Good

Good

Afrikaans

Good

Good

Good

IsiZulu

Good

Good

good

CONTACT DETAILS

Home Address: 24 Moutlwane Street

Parys

Contact Number: 078-***-****

E-Mail: *************@*****.***

EDUCATIONAL QUALIFICATION

School Attended: Mohloli Secondary School

Highest Grade Passed: Grade 12 (Matric)

Year Obtained: 1998

Subjects: English

Afrikaans

Setswana

Biology

Physical Science

Tertiary Education Qualifications

Institution: National Computer College

Year Obtained: 2008

Course: Pastel Accounting

Institution: National Computer College

Year Obtained: 2008

Course: Computer Literacy

Subjects: Computerised Typing

Windows 98

MS Word

MS Excel

MS PowerPoint

Institution: Damelin Vaal

Course: Bookkeeping

Certificates Obtained

Junior Bookkeeping Certificate NQF Level 3

–Business Literacy 1, 2 & 3

–Bookkeeping to Trail Balance

–Computerised Bookkeeping (Pastel Accounting)

–Payroll & SARS Return

Senior Bookkeeping Certificate NQF Level 4

–Financial Statement

–Cost & Management Accounting

Diploma (Technical Financial Accounting) NQF Level 5

–Business Law & Accounting Control

–Income Tax Return

Work Experience

Name of Company: Score Supermarket

Position Held: Receiving Clerk

Duties: Receiving Stock

Capturing Invoices

Ordering Stock

Reason for Leaving: Company was Closed Down

Name of Company: Pick ‘n Pay Family Supermarket

Period: 2006 – 2009

Position Held: Cash Office Administrator

Duties: Floats Check

Supervising Cashiers

Checking & Cashing up of Floats

Banking

Reconciling Day End Report

Reconciling Petty Cash

Doing Stock Take for Service Area

Reason for Leaving: Offered Learner ship

Name of Company: IZ Consulting Services

Period: 2009 – 2010

Position Held: Accounts Administrator

Duties: Follow up on Outstanding Monies

Maintaining Debtors Accounts

Sorting Customers Queries

Calling Clients for Payments

Reconciling Bank Statement

Allocating the Payments

Reason for Leaving: Learner ship Contract Expired

Name of Company: Walton’s Stationery

Period: 2010 - 2015

Position Held: Branch Administrator

Duties: Admin Department

Managing front end

Checking and giving out floats to Cashiers

Cashing Up and Banking

Oversee the admin of the Branch

Audit Control-Implement and oversee all internal audits

Receiving processing and banking of debtors, COD payments

Responsible for customer service and Housekeeping

Daily Stock Counts and Expense Control

Enforcing company policies and Procedures

Conducting and controlling Stock Take

Compile Attendance Register, Recording of overtime and leave

Control and Manage filling of company confidential documents

Handling Debtors queries and problem solving

Manage Petty Cash

Minimizing Stock Loss

Monitor Employee Time and Attendance

Protect company assets in area of responsibility

Grow sales profit and motivate staff to achieve this same goal

Functioning as assistant to the Branch Manager

Buying Department

Purchasing of Stock

Goods Receiving of Stock

Follow up on queries

Filling

Accounts Department

Calling all overdue customers for outstanding monies

Filling reconciliations

Arranging for Payments to be collected

Uplifting blocked accounts where necessary

Capturing of cheque information when cheques are received

Faxing relevant documentation to Head Office for approval

Capturing payments from deposit slips and bank statements

Filling all remittance advices in customer files

Allocating monies banked

Allocating bank statements received from head office

Sorting out customer queries

Releasing picking slips where necessary

Faxing credit card payments to head office and following up

Arranging that credit limits are increased where required

Keeping filing up to date

Sales Department

Quotation to the customer

Invoicing

Follow up on queries

Customer Service

Name of Company: Walton’s Stationery (Pencil Park Distribution)

Period: 2015 – 2016

Position Held: Senior Branch Administrator

Duties: Internal Auditing

Ensuring all the credits are passed everyday

Ensuring filling is done

Managing Customers queries

Managing Transfer Orders

Motivating Staff

Time Sheets

Reason for Leaving: Pursue ring my Career

Name of Company: Dis-Chem Pharmacy

Period: 2016 to date

Position Held: Trainee Admin Manager

Duties: Managing Kronos

Kronos Hr

Maintaining Biometric enrolment Maintaing Store employees documents

Managing Store employee data Capturing of Leave Batches

Managing Pay rules Capturing of new employees details and termination

Scheduling groups and Pattern Ordering of uniform and name badges

Employee scheduling as per contract Maintaing of Companys Filling

Employee Movement

Overtime approval

Timecard approval

Reporting

Monthly overtime submission

Comparative Kronos vs SAP Payroll report

Support to other Managers

Other Duties:

Managing Front End

Motivating and disciplining of Staff

Ordering and Grv of stock

Responsible for Credits to suppliers and Warehouse

Responsible for stock counts and stock take

Managing the stock level of the business

Managing the expenses and the write offs of the business

Ensuring that the policies and procedure of the company are met

Ordering of Stationery

Current / Previous Departmental / Management Experience:

–Front End / Pay Point Control

–Cash Office Admin

–Back Office Admin

–Receiving

–Operations / Maintenance

–Creditors & Debtors

–Cash Office

–

Capabilities

–Strong Figures Orientation

–Attention to detail / Accuracy, Deadline Driven

–Punctuality, Assertiveness

–Sound Customer Orientation, People & Communication Skills

–

REFERENCES

Name: Mr Victor Cacho

Company: Dis-Chem Pharmacy

Position: Store Manager

Contact Number: 011-***-****

Name: Hlubi Mabitja

Company: Pencil Park Distribution (Walton’s Stationery)

Position: Admin Manager

Contact Number: 011-***-****

Name: Laura Ottenburg

Company: Walton’s Stationery

Position: Admin-Trainer

Contact Number: 011-***-****

Name: Sipho Masingila

Company: Pick ‘n Pay

Position: Manager

Contact Number: 083-***-****

Name: Isaac Dyalevani

Company: IZ Consulting Services

Position: Director

Contact Number: 016-***-****

Contact this candidate