SUSAN CHENG

**** ******** **.

Apt. ***

Toronto, Ontario

M1J1G3

P: 416-***-****

C: 416-***-****

Email: ac1qxo@r.postjobfree.com

SC

Objective

With over 30 years as a Accounts Receivable, Credit Analyst and apart of the Sales of Division team with Coca-Cola, I ’m a well-organized and detailed oriented team player that investigates and resolves complex customer issues by providing win-win solutions. My main objective is to ensure deadlines, projects, and goals are thoroughly met on a timely and relevant matter.

Experience

Coca-Cola Refreshment Company/Minute Maid Company Canada Inc. 2009-2014 A seasoned A ccounts Receivable, Credit Analyst, Sales of Division with 33 years working with the beverages industry. I’m a well-organized and detailed oriented team player that investigates and resolves complex customer issues by providing win-win solutions. I also specialize in investigating questionable invoices to determine dispute such as: pricing, shortage, quality, issue and recommend corrective action. Coca-Cola Refreshment Company – Credit Analyst 1998-2009

● Provide training instructions and procedures to new employees

● Interact with District Sales Managers, Account Managers and Account Executives from across Canada

● Create and execute Basis reports

● Create National Accounts

● Analyze issues

● Manage projects

● Support sales in the Beverage Industries.

Coca-Cola Refreshment Company – Customer Profiles Clerk (Canada) 1994-1998

● Customer Profiles Clerk:

● Set up new outlets

● Effectuate changes to existing outlets

● Suppress outlets

Coca-Cola Refreshment Company – Pricing, Budget and Payroll 1994-1994

● Setting up price adjustments

● Entering Budget for Finance

● Handle and enter entry for W eston Plant Bundy Clocks Coca-Cola Refreshment Company – Senior Data Entry Operator 1981-1994

● Hold various Administrative Position Accounts & Finance Departments

● Enter details on Account Payable, Budget, General Ledgers, Fixed Assets, and Payroll Data into computer systems to ensure accuracy.

● Verify processed cheques, records, and performed general office duties by assisting in other account payable duties.

References

Available upon request.

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