Quality Assurance Insurance

THOMAS P. CALLAHAN

**** ******* ***** ~ Lafayette Hill, Pennsylvania 19444

484-***-**** (Home) 215-***-**** (Mobile) ac1qxj@r.postjobfree.com

FINANCIAL SYSTEMS Analyst

Quality Assurance ~ Analytics ~ Reporting Tools

Versatile, disciplined financial systems professional with expertise in troubleshooting, enhancement and maintenance of financial software applications. Confident change navigator with proven ability to deliver cost-effective technology solutions that support and improve business processes. Organized, creative and self-motivated. Technical proficiencies in Excel, Access, SQL, FRX, Report Builder, Mercury Quality Center, Visio, Flexi General Ledger, Reporting Services and UltiPro. Other strengths:

Budget Design/Management Strategic Planning Time Management

Corporate Accounting Systems Analysis Quality Assurance

SELECTED ACCOMPLISHMENTS

Viewpoint

Led team that discovered more than 17,000 defects in a new product launch and six subsequent major releases.

DaVita

Designed reporting database that enabled accurate tracking and reconciliation of $80M in monthly cash receipts.

Digital Systems Group Inc.

Served as project team member that implemented enterprise-wide financial software package at eight U.S. naval bases on schedule and on budget. Team leader for installations at two sites.

Philadelphia Insurance Companies

Saved $90K in consultant costs by managing payroll system conversion to UltiPro and delivering enhancement ahead of schedule.

Temple University School of Medicine

Produced 50% improvement in and timeliness of Physician Practices reporting by automating process.

PROFESSIONAL EXPERIENCE

Viewpoint, King of Prussia, Pennsylvania 2007 - Present

Leading provider of enterprise wide software solutions for the construction industry and other building trades

Business Analyst 7/2011 to Present

On a SQL/Reporting Services platform responsible for coding and creating Financial Management Reports.

Create and present new system requirements, provide initial level of conformance testing.

Provide product knowledge support to high profile clients

Quality Assurance Lead 1/2007 to 7/2011

Team leader of eight person quality analyst team, including three off shored staff members.

Ensure timely communication of defects identified, impacts and priorities for resolution by planning/leading weekly status meetings with stakeholders.

Minimized need to deliver unplanned releases through implementation of risk-based, requirements- driven test strategy.

DAVITA, Berwyn, Pennsylvania 2005 - 2007

Fortune 500® company delivering dialysis services and education to patients with chronic kidney failure and end stage renal disease

Systems Analyst

Provided billing collections department with automated claim resolution tracking by designing easy-to-use desktop application.

Developed Teammate Incentive Payout Models that aligned incentives and tracked them against performance objectives.

Served as lead quality assurance analyst on 65 new, end to end application interfaces that were implemented on time with minimal logged deficiencies.

DIGITAL SYSTEMS GROUP INC., Warminster, Pennsylvania 2001 - 2005

Developer of commercial off-the-shelf applications for federal government financial management use

Senior Financial Analyst

Documented business system requirements, developed test plans and coordinated customer rollout of releases.

Credited by management with successful and timely resolution of more than 500 customer-logged software deficiencies.

Selected as team leader for implementation of new foreign currency exchange module.

PHILADELPHIA INSURANCE COMPANIES, Bala Cynwyd, Pennsylvania 2000 - 2001

Designer, marketer and underwriter of niche property/casualty insurance products in major U.S. markets

Business Analyst

Developed a monthly Senior Management Reporting package on an SQL/Crystal platform.

Chosen to lead project that successfully converted legacy system to Flexi General Ledger/Accounts Payable application.

TEMPLE UNIVERSITY SCHOOL OF MEDICINE, Philadelphia, Pennsylvania 1998 - 2000

Pennsylvania’s first coeducational medical school; leading clinical education provider

Senior Financial Analyst

Developed malpractice reporting database that enabled tracking of coverage, case histories and cost by physician.

Consolidated, managed and reported Physician Practices budget of $75M.

ONE BEACON INSURANCE COMPANY, Philadelphia, Pennsylvania 1996 - 1998

Provider of specialty insurance products sold through independent agents, brokers and wholesalers

Senior Accountant

Oversaw and reported company's annual expense budget of $940M.

Prepared Quarterly and Annual STAT/GAAP Expense schedules.

Team leader of three responsible for monthly operating expense close.

Maintained processes to allocate expenses over multiple lines of business.

EDUCATION

LA SALLE UNIVERSITY, Philadelphia, Pennsylvania

Bachelor of Science in Business Administration 1981

Concentration : Accounting

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