DENNIS A LUCAS

**** * **** ******, *********, WI. 53214

Email: ac1qwk@r.postjobfree.com Phone: 414-***-****

PROFESSIONAL SUMMARY

A proven manager of accounts, programs, products and people that consistently delivers superior support and service. Achieved high results energizing, motivating and leading people while building key relationships with both internal and external customers. Recognized by others for uncompromising integrity, and adhere to the highest standards of business ethics.

EMPLOYMENT HISTORY

Rhythm in Motion DJ Service Milwaukee, WI

A custom wedding and corporate music disc jockey service providing fun music and quality entertainment for all types of events.

DJ March 2016 – Present

Personally provide guidance to clients to plan events and services based on their needs.

Dedicated to superior customer service, communication and product knowledge.

Built and maintained website, social media and HTML planning forms.

Provided a fun atmosphere for wedding, corporate and charity events.

Managed all client communication in a professional and timely manner.

Constellation Web Solutions Milwaukee, WI

A traditional and new media design, custom production and consulting company that primarily services the residential real estate IT industry.

Client I.T. Account Manager August 2007 – March 2016

Generated revenue exceeding $1 Million by effectively managing client accounts through website project implementation and search engine optimization.

Ensuring that 75+ clients and their needs are a primary focus by developing and sustaining productive customer relationships through effective internal/external communication, support and service.

Identifying and understanding client issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches with teams for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequence.

Ability to quickly learn and understand technical product and software applications in a deadline driven client environment.

Clear Channel Communications, Inc. Milwaukee, WI

The #1 radio company in the US, with about 1,000 stations and 23,000 employees located throughout the country.

Traffic Reporter/Radio Host February 2002 – November 2006

Met tight time deadlines with regard to investigating and reporting current and accurate traffic information for up to 6 commercial radio stations.

Generated revenue exceeding $100k through effective project management implementing and enhancing website product for in-car Global Positioning Systems (GPS) services.

Consistently worked efficiently and independently with specific attention to detail.

Welcomed and hosted listeners of station on behalf of local businesses and clients.

Saga Communications, Inc. Milwaukee, WI

A leading radio broadcaster, with about 90 stations serving 25 markets in about 15 states.

Afternoon Radio Host/Creative Services April 1997 – December 2001

Head commercial production department with regard to writing, voicing and producing strategic ad campaigns and promotions for advertising clients.

Generated revenue exceeding $500k for company through assistance of sales department on sales calls, meeting tight time deadlines with regard to producing station and client promotions while impacting revenue.

Effectively utilized communication skills to maximize audience size.

Welcomed and hosted listeners on behalf of local businesses.

EDUCATION

West Shore Community College, Scottville, MI 1993-1995

SKILLS & ABILITIES

Proven interpersonal, verbal and written communication skills

Organizational skills for frequent internal and external customer contact

Copywriting, editing, promotions and advertising

Google Analytics, Search Engine Optimization

Proficient use of Microsoft Word, One Note, PowerPoint, Info CRM, Excel, Outlook, Basic HTML

REFERENCES

Joe Weisner, Research & Development Manager/Constellation Web Solutions 414-***-****

Betty Lynch, Billing Manager/Constellation Web Solutions 414-***-****

Bill Wondracheck, Owner/Rhythm in Motion DJ Service 262-***-****

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