Administrative Assistant Manager

MICHELLE GOEKE

**** ******* **** #*** 515-***-****

Des Moines, IA 50315 ***********@***.***

CAREER SUMMARY

Administrative Assistant with extensive experience with the Administrative Assistant Role working in IT, Insurance, Financial, and Mortgage industries. Proficient with Microsoft office. Reputation for getting things done. Recognized for Service Award with customer service. Knowledge of current technology including office 365.

WORK EXPERIENCE

HNcBNc, Des Moines, IA 2015- Current

Administrative Assistant

Supported the CEO, director, and 18 team members.

Scheduled all meetings for CEO, Director and Team meetings for HNcBNc meetings.

Scheduled appointments and set up meetings and presentations with potential customers in the Nebraska market.

Processed outgoing billing.

Processed vendor invoices for the accounts payable team.

Assisted managers with onboarding new hires Managed contracts on our SharePoint site.

Scheduled hotels and car rentals for team members.

Prepared meeting correspondence in preparation board meetings

Ordered and maintained inventory for office supplies.

Ordered catering as needed.

Assisted UnityPoint Health IT department with a special assignment.

Entered requisitions for equipment and software needed on projects.

Scheduled fleet vehicles or rental cars for team members.

Scheduled hotels for team members.

MIDAMERICAN ENERGY, Des Moines, IA 2014 - 2015

Administrative Assistant/ HR Talent and Development, Temporary Assignment

Assigned to a five month temporary position by Axelon employment services.

Processed monthly reports.

Managed talent and development mailbox.

Audited and filed new employee files.

Edited senior leaders’ profiles to assist the executive with succession planning and career development.

WELLMARK, Des Moines, IA 2013 - 2014

Administrative Assistant, 10 month Temporary Assignment

Assigned to a 10 month temporary position to support the Director of Business Technology Services Architecture and the Business Technology Services team.

Managed calendars for VP Business Technology Services Division and his 10 direct reports.

Scheduled team meetings

Coordinated lunch,

Scheduled interviews

On-boarded contractors.

Compiled year end reviews for 2013.

PIONEER HI-BRED INTERNATIONAL, Johnston, IA 2010 - 2013

Admin Assistant for the Director of Enterprise IM Services

Supported the Director, Information Services and seven managers, and 120 IT team members.

On boarded new employees.

Scheduled calendars and meeting rooms.

Resolved problems related to inter-office moves, reorganizations, and building issues.

Processed all HR changes in the HR system.

Handled all local and International travel for the Director and her managers.

Set up all contractors for the department.

Processed all vendor invoices validating expenses before submitted for payment.

Organized all activities for the building.

NATIONWIDE INSURANCE, Des Moines, Iowa

Administrative Assistant, Temporary Assignment 2009 - 2010

Assigned to a 3 month temporary position by Spherion/Nationwide Insurance to support the Director of IT Department including three managers that report to her.

Scheduled meetings for department

On boarded contractors

Organized office events

Processed reports on a weekly basis and handled the distribution.

Ordered supplies and equipment.

Upgraded equipment that went past warranty dates.

Admin Assistant III, Well Fargo Financial/Risk Management 2007 – 2009

Admin Assistant for SVP’s in the Risk Management group for Wells Fargo Financial. Administrative support for SVP’s and their staff of 160 employees.

Managed calendars for Directors.

Scheduled monthly portfolio reviews for 4 portfolio managers to the executive officers and prepared documentation for distribution.

Coordinated travel plans for managers and team members.

Processed HB1 employees.

Scheduled interviews for new positions as needed.

Completed computer validations and BCP Plan for SVP.

Ordered supplies and any new equipment that was needed for the team.

Admin Assistant III, Wells Fargo- HCFG Division 2006 – 2007

Admin Assistant for S.V.P. of the Core Metrics and Governance Team, Manager of the Documentation team and Manager over the Core help desk.

Managed calendars for SVP and Managers.

Supported Metrics and Governance team of 10 and the help desk team of 16.

Coordinated travel plans for my group.

Processed P-card receipts for the team on a monthly basis.

Processed all vendor invoices that were received.

Coordinated all team building events and charity events sponsored by the company.

Admin Assistant III, Wells Fargo Home Mortgage 2004 - 2006

Administrative Assistant for 4 V.P.'s and one SVP and team members of 30 in the Enterprise Risk Management Group of Wells Fargo Home Mortgage.

Coordinated meetings, completing projects and tasks assigned to me & assisting with technical problems for my VP's.

Working with HR on closing our Joplin office and doing final walk through with employee.

Ordered all supplies and new equipment needed for the department.

Coordinated all new hire on-boarding.

Processed all department relocation requests.

Coordinated appreciation and charity events for our group.

Admin Assistant II, Principal Residential Mortgage 2001 – 2004

Administrative Assistant for 15 people in the Marketing Communications Department. Directly reported to V.P. of Marketing and Manager of Customer Relations.

Responsible for the monthly billing for the department.

Processed all vendor invoices so they were paid in a timely manner.

Assisted the manager of Customer Relations with setting up customer councils and planning any outside meetings. I worked on quarterly budgeting for my department.

Ordered all supplies and equipment needed.

COMPUTER COMPETENCIES

Word, Excel, Access, Power Point, Visio, SharePoint, Service Now, Office 365

Kodak digital photography software and Cannon scanning software.

EDUCATION

Attended Associate Level Courses, Business Administration Blackhawk Community College, Moline, IL

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