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Manager Information Technology

Location:
Ambler, PA, 19002
Salary:
180000
Posted:
August 09, 2017

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Resume:

PETER S. GHOSH

ac1qux@r.postjobfree.com

http://www.linkedin.com/in/peterghosh

267-***-****

SUMMARY

Peter is a no-nonsense, hands-on Information technology leader with decades of experience focusing on the customer & how their business benefits from an innovative & flexible yet secure IT infrastructure. This includes creating & executing a strategy for transitioning to public and private cloud computing models, financial analysis, managing M&A projects, and building & nurturing a 1st rate team that works directly with the rest of the business.

EMPLOYMENT HISTORY:

GUARDIAN LIFE (Project through Novatech Consulting), BETHLEHEM, PA / NYC

Consultant, June 2016 to Present

Project 1: 7 months

●Lead Solution Architect responsible for developing and enabling a complex migration strategy that leveraged Guardian’s datacenters as a hosting facility for a subsidiary as a result of a divestiture from a 3rd party.

●Designed and managed an automated replication mechanism to ensure that the 20+ TB of storage was migrated to from the 3rd party to Guardian in less than 24 hours.

●Acted as clearinghouse and advocate for all network security changes (to ensure that standards and common-sense principles were being applied).

Project 2: 5 months

●Assumed responsibility for all infrastructure staging during late UAT phase as a result of documentation and implementation gaps.

●Workstream lead for obtaining approvals from all review boards in all phases (Architecture, Design, and Operational).

●Partnered with 3rd party integrator to implement more user-friendly client access solutions.

●Acted as clearinghouse and advocate for all network security changes (to ensure that standards and common-sense principles were being applied).

AMERIHEALTH ADMINISTRATORS / INDEPENDENCE BLUE CROSS (Project through BridgeView Partners), HORSHAM, PA

Consultant, August 2015 to June 2016

●Led program to integrate infrastructure team with parent company (Independence Blue Cross).

●Integrated job scheduling & mainframe operations with parent organization to save operating expenses and streamline operations.

●IT workstream lead for consolidation of locations and move to new downtown Philadelphia headquarters. Day 1 issues were minimized by partnering with every business unit to understand unique needs.

●IT infrastructure lead for SOC I and SOC II audits. Based on audit results, new processes and controls were developed and implemented to simplify record keeping and problem tracking.

●Acted as lead firefighter for difficult infrastructure issues.

ELSEVIER, PHILADELPHIA, PA

Director of Cloud/Hosting Infrastructure and Operations, January 2015 to August 2015

●Responsible for production infrastructure operations of 40+ online products

●Led multi-regional teams of DevOps engineers which managed 1000+ cloud and datacenter-hosted systems.

●Introduced best-practices approach for cloud life-cycle management.

●Helped drive emergency web application firewall and log consolidation effort across 2 major digital product lines.

●Led 2 acquisition projects to incorporate infrastructure into parent organization

●Led initiatives to closely partner the infrastructure team with each product development group in order to create a more innovative and cohesive workplace.

●Created new optimization plan for systems that have been moved to AWS and other cloud providers.

AMERIHEALTH ADMINISTRATORS (Project through BridgeView Partners), HORSHAM, PA

Lead Transformation Consultant, January 2014 to January 2015

●Responsible for integrating infrastructure team with parent company (Independence Blue Cross).

●Defined the migration strategy along with role mapping.

●Remediated the virtual environments (including VDI).

●Developed and led workstreams for managing the different units and technologies that were in the migration scope.

●Defined new capabilities in organization, including capacity and performance management.

●Conducted overall infrastructure rationalization initiative (review of internal and public cloud providers, support contracts, and team definitions).

●Acted as lead firefighter for difficult infrastructure issues

ASTRAZENECA PHARMACEUTICALS (Project through Anexinet), WILMINGTON, DE

Senior Architecture Consultant/Senior Project Manager, USIS, February 2012 to March 2014

●Responsible for three different roles: technical project manager, datacenter transformation expert, and infrastructure architect for the US IS Commercial Team.

●Conducted assessments of infrastructure designs & facilities

●Lead Infrastructure Architect and Technical Project Manager for 7 Mil. 70-server next-generation offering for all USIS Commercial users, including AZ’s first use of Oracle in a virtualized environment.

●Program Manager for all USIS infrastructure demand, requiring coordination with finance leads, business analysts, the global infrastructure delivery management team, and external suppliers.

●Managed wireless upgrade and rollout for DE campus (400 additional APs and next-generation/self-serve guest/BYOD access).

●Managed cross-program infrastructure requirements for datacenter relocation and transformation.

●Acted as lead firefighter for all USIS escalations. Responsibilities included war room & tactical team creation, organizing roles and responsibilities for various global suppliers (at least 3 in a given crisis, sometimes 5+), and communicating effectively with business leads.

●Assisted with defining 3-year strategy for continued innovation within IS.

WSFS BANK, CLAYMONT, DE

Assistant Vice President, Information Technology, October 2007 to February 2012

●Managed WSFS' datacenters, along with the network and systems teams (8 staff + 2 contractors). Areas of responsibility included the 50 site Cisco VoIP & MPLS networks, and 250+ Windows-based (and virtualized) application, messaging, web, and database servers.

●Led enterprise-wide virtualization, app migration, consolidation & colocation project, which reduced the number of physical servers by 80%, while increasing performance and enabling high quality disaster recovery and business continuity capabilities.

●Led Cisco UC upgrades that included contact center overhaul, SIP integration, and centralization of voice platforms.

●Implemented new monitoring system platform that included in-depth application visibility and configuration management capabilities.

●Redesigned remote office strategy using WAN Optimization and virtualization technologies, leading to a dramatic turnaround in customer satisfaction.

●Developed patch management strategy and procedures with Operational Risk department including ongoing test plans and compliance monitoring.

●Overhauled LAN access strategy, which included 802.1x authentication for wired ports.

●Managed IT conversion for 2 other organizations that were acquired by WSFS.

ICON CLINICAL RESEARCH, NORTH WALES, PA

Manager & Senior Manager, IT Operations, March 2004 to September 2007

●Provided technical review and leadership in the development, deployment, and ongoing operation of

Internal IT and business projects.

●Designed and managed rollout of Wireless LAN infrastructure. The system included strong encryption

and authorization mechanisms, but was easy to access by end users and included a centralized

management platform for administrators.

●Developed and maintained strategic plans for IT Infrastructure which aligned with changing business

needs. Plans included consolidation of file, messaging, and application infrastructure to regional hubs.

●Chaired Global Network Committee, which created standards framework to ensure that the architecture

remained cost effective, efficient, and of high quality.

●Co-authored new Global IT security policy, which covered authentication, repudiation, and role-based

administration.

●Successfully integrated telecommunications and network groups (9 total staff, including 1 other

manager) into one cohesive team, resulting in more efficient operations and greater career opportunities for the other staff.

●Managed deployment of Voice over IP to Americas' offices, including necessary network and telecom

HW & SW upgrades, network integration (IP address/dialing plan and quality of service), training, testing, and budgeting).

●Renegotiated Network and Telecommunications contracts, resulting in savings of more than 20% in two

years despite more than 60% growth in organizational headcount.

●Managed Rollout of new firewall system, which increased resiliency and visibility, allowing for streamlined security operations.

●Lead IT representative for all acquisitions (approximately 8 in a 10-year period)

ICON CLINICAL RESEARCH, NORTH WALES, PA

IT Network Manager, October 2001 to March 2004

●Designed and deployed secure VPN connectivity system between ICON and it's customers & vendors.

●Designed & managed outsourced MPLS WAN deployment, including router specifications, circuit

contracts, addressing standards, and other connectivity requirements.

●Managed team of 3 professionals responsible for network support, including security, LAN/WAN,

Messaging, and Active Directory professionals.

URBAN TECHNOLOGY GROUP, PHILADELPHIA, PA

Infrastructure Practice Manager, February 2000 to October 2001

Managed group of 3 networking & security consultants. Duties included business development, project

management, and mentoring/coaching. When needed, also provided technical assistance.

ZONE COMMUNICATIONS, DRESHER, PA

Owner/President, May 1998 to February 2000

Provided network & messaging services for various clients in the Philadelphia metropolitan area. Projects/roles included messaging system design and support for a city municipality, lead engineer for Windows 2000 rollout for Philadelphia City Hall, and network & messaging support for a private foundation.

JVC TECHNOLOGIES, PLYMOUTH MEETING, PA

Senior Network Consultant, February 1998 to May 1998

Provided business development assistance, and messaging/network consulting services for various JVC clients, including large research, insurance, and financial firms.

CGI SYSTEMS/IBM GLOBAL SERVICES, GREAT VALLEY, PA

Senior Network Consultant, April 1996 to February 1998

Provided tactical consulting assistance to various CGI/IBM clients. Projects included the design and

implementation of Sony Electronics' Lotus Notes/Domino infrastructure, design and implementation of a

Windows NT network for NY municipality, and messaging assistance for a major pharmaceutical firm.

AMERICAN EAGLE GROUP, WARRINGTON, PA

Partner/Consultant, April 1993 to April 1996

Provided messaging and network consulting services for various clients, including Sunoco, State Street Bank, Lehman Brothers, and SAP.

Certifications Held:

Current:

●VMWare Certified Professional

●Certified Information Systems Security Professional

Previous:

●Cisco Certified Network Associate

●Cisco Certified Design Associate

●Microsoft Certified Systems Engineer

●Microsoft Certified Trainer

●Citrix Certified Administrator

●Lotus Certified Notes Specialist

EDUCATION HISTORY

Drexel University, Philadelphia, PA

Management of Information Systems, 1989 – 1994

President of Drexel Hillel 1992-1994

Villanova University, Villanova, PA

Master Certificate, Strategic Organizational Leadership, 2014

Harvard University, Extension School, Cambridge, MA

Additional course work, including graduate level Communications and Internet Architectures program, 2014-2017

Gallup Great Manager Program, 2011

ITIL V2 Foundation, 2009

PUBLICATIONS & SPEAKING ENGAGEMENTS

“Create Your Own Private Cloud (To Help You Sleep At Night)”, Storage Network World, October 2011

"Satan and Internet Security." Messaging Magazine. Electronic Messaging Association, March 1996.

Explanation of new tool called Satan that could analyze gaps in firewall/security policies.

"Lotus Domino 5 vs. Exchange 2000." Group Computing Magazine. April 2001. Co-authored article comparing the newest versions of Lotus Notes/Domino and Microsoft Exchange.



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