Technician Engineer

Kevin FitzPatrick

**** ****** ****., **** ********, PA 19401

484-***-**** - ac1qu3@r.postjobfree.com

SUMMARY

An Advance Technician-Network Engineer & Ops professional with extensive background with Pots, T1, DS3, and 10Gig Fiber installations. Adept at applying new skills and technologies. Supported user’s at all organizational levels. Additional experience with Telemetry Routers, CO & Colo Cross Connections including Pots T1, DS3 and Fiber. Installation of DAC’s Expansion Shelves, and Testing Long Haul Backbone. Proficient in:

§JDSU 5800 & 6000 Test Equipment

§T-Berd 2310

§Priority 1 Trouble Tickets

§Customer Care

§On Net Buildings

§Multi-tasking

§OSHA Polices

§Problem Resolution

§Installation & Repair

§Circuit Designs

§Technical Support

§Site Surveys

PROFESSIONAL RESPONSIBILITES

§Established communication systems by installing, operating, and maintaining voice and data telecommunication network circuits and all related equipment.

§Planned network installations by reading customer orders, circuit designs, technical specifications, gathering equipment, supplies, materials, tools, and assessing installation site.

§Leader for installation projects of voice and data networks by running, pulling, terminating, and splicing cable; installing telecommunication equipment, routers, switches multiplexors, DS3 and fiber distribution panels; established connections and integrations; activated remote access tools; coordinated with LEC on circuit FOC date.

§Verified all services by testing circuits, equipment, and alarms; identifies corrects or escalates service problems.

§Maintain networks by troubleshooting and repairing outages.

§Uphold customer relations by listening to and resolving concerns.

§Enhances department and organization reputation by accepting ownership for new projects.

PROFESSIONAL ACCOMPLISHMENTS

§Created and maintained Company Priority One trouble ticket department for customer premise tickets. Structure troubleshooting techniques for minimal downtime.

§Supervised and was Lead Technician for DACS expansion shelf project; wired out fiber optics, installation circuit and timing cards; tested DS3 circuit.

§Supervised and was Lead Technician for installation of CRS/AES mainframe router.

§Assisted in a two year decommission of CLEC Central Office Switch.

§Help facilitate installation of 10 GIG fiber rings.

§Established access to collocate devices via telemetry router installation.

§Independent decision-making skills, strong analytical oral and written communications.

§Company certified on Cisco, Adtran, Carrier Access, Hatteras, Netvanta switches and routers.

EMPLOYMENT HISTORY

XO COMMUNICATIONS a Verizon Holding Company, Plymouth Meeting, PA. 1999-Current

XO provides managed and converged Internet Protocol (IP) network services for small and medium-sized enterprises. XO delivers services through a mix of fiber-based Ethernet and Ethernet over Copper. In addition, the company has external network-to-network interface (E-NNI) agreements with traditional carriers and cable companies.

Advance Technician –Network Engineer & Operations

LIBERTY COMMUACATIONS, Moorestown, NJ. 1997-1999

VoIP Telephone Installation, Network Security, CCTV Camera and Monitoring Systems.

Part Owner, Technician, Consultant, Sales

EastCom Communications, Doylestown, PA. 1995-1997

Telephone and Cable Installation Company.

Telephone System Installation Technician

American Communication Systems, Plymouth Meeting, PA. 1991-1995

Advance Networking, Telephone and Cable Installation Company

Telephone and Cable Installation Technician

EDUCATION

Springfield High School, Glenside, PA.

Philadelphia Institute of Technology, Philadelphia, PA.

Montgomery County Community College, Blue Bell,

The Seafarers Harry Lundeberg School of Seamanship, Piney Point, Maryland

Training

§Safe Driving

§Hazmat

§AC DC Voltage & Testing

§JDSU 5800 & 6000 Test Sets

§T-Berd 2310 Test Set

§ISDN Testing

§Layer 2,Layer 3,and Layer4 Testing

§Cisco Basic Programming and Installations

§Schematics Reading

§Circuit Designs Layout

§MRV Installation and Setup

§CO and Colo Testing and Procedures

§Cable Terminations 66,110, and Krone Blocks

Contact this candidate