Dominique Wesley-Gipson

I am ready and equipped to learn and excel!

**** ********* **.

Missouri City, TX 77489

ac1qsd@r.postjobfree.com - 713-***-****

WORK EXPERIENCE

Owner/CEO/President/Founder

Keturah's Arms - Houston, TX - April 2014 to Present

A nonprofit organization that helped the homeless, less fortunate, elderly, and children in the urban Houston areas. We also served as volunteers for other Nonprofit Organizations. I supervise a team of 12 and I am also responsible for the projects and fundraisers and the approvals.

Senior Customer Service Representative

ICCC - Houston, TX - March 2012 to December 2015

Answered high call volume, directed calls to the correct department, handled small escalated claims, and documented my work through the company's preferred system(s). I also set records for Q&A (Quality & Control) in the call center.

Security Officer

Weiser Security Services INC - June 2009 to September 2012

Planned, coordinated, and implement security measures for information systems to regulate access to computer data files and prevent unauthorized modification, destruction, or disclosure of information.

ISS Coordinator

Community Education Partners Inc. (CEP) - Houston, TX - March 2009 to September 2011

To mentor/counsel with troubled teenage students to get them back on track to return back to class and possibly their home school, also, communicate with parents, other teachers, and mentors to report the progress or temporary downfall of the student.

Security Officer

D & L Security - Houston, TX - August 2006 to November 2010

Secured the property of an urban apartment complex, wrote parking violations, logged license plate number and state identification cards for entry and exiting of the property, handled small residential neighbor disputes.

EDUCATION

Willowridge Senior High School- 2004

Houston Community College

2016-Present. Business Administration and Management

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