Customer Service Self Employed

CAGGIE TUCKER FEASTER

**** ******** *****

Windsor Mill, MD 21244

Phone: (H) 410-***-**** – (C) 619-***-****

July 17, 2017

Hotels / Event Venues

Catering Businesses,

Meeting & Conference Centers,

To Whom It May Concern:

I am Caggie V. Feaster, applying for the position of Concierge/Event Support at your facility. The skills and experience I have acquired over the years, I believe, would support your staffing needs. Below is my personal information and qualifications. I have already enjoyed one successful career so my interest in applying for this position is to hopefully assist with your work while also enhancing my knowledge and skills.

I have good communication skills (some very basic knowledge of the Spanish Language) and very much enjoy working/interfacing with people from all walks of life.

I am presently unemployed but do volunteer as an Office Assistant on an as-needed basis (no contracts or commitments are attached to this) so I have no time constraints.

Thanking you in advance for considering my application. I look forward to hearing from you.

Respectfully,

Caggie V. Feaster

Summary of Work:

Until April of 2010, I had resided in San Diego, California for twenty-eight years. The last twelve of those years I worked for the Jacobs Family Foundation (The Jacobs Center for Neighborhood Innovation) a Nonprofit Foundation/Organization owned and operated by the Joe Jacobs Family. Their work, which continues to this day, is mainly centered in San Diego, California. The mission, basically, Community Development – partnering with small businesses, team leaders and residents to rebuild/redevelop and restructure their communities.

My position was Director of Conference Center and Events. I scheduled, planned and oversaw all events and functions. Some of our major clients were: Cox Cable San Diego, Kaiser and Scripps Hospitals, Schools, Colleges/ Universities, various organizations and businesses, etc. I also lead the team that designed the Culinary Training Kitchen and trained a crew in Hospitality/Customer Service. I interfaced/networked with many cultures from all walks of life, (our work was centered in a multi-cultural community which was a very rewarding experience).

CAGGIE TUCKER FEASTER

I am recently retired and would appreciate the opportunity to share my learning experiences with others in related fields. I am currently available and have no other commitments. To any job, I bring/practice good communication skills. And, I believe impeccable customer service, in any field of work, is paramount, as-well-as professional business ethics and respect for company standards. I am comfortable working independently on a specific assignment or with teams/groups. I have worked in both public and private industries which have afforded me great opportunities and experiences. With whomever I am employed, they will have hired a person who will be very loyal to the work and the company.

INTERESTS: Neighborhood and Community Development/Rebuilding

Business Development

Event Planning and Coordinating

COMPUTER SKILLS

Software

Basic Microsoft Word, Excel, Spreadsheet

LANGUAGE SKILLS

Languages

Spanish – Very Basic knowledge - speaking, reading and writing

EXPERIENCE

1998

Director of Conference Center and Events

Jacobs Family Foundation – Mission: Community Development, San Diego, CA – 1998 to 2010

Worked with various neighborhood teams/leaders to develop the vision for their communities, create a specific Mission and identify the tasks. This participation grew into a network of people from all cultures learning and working together. From this, many talents and skills were discovered, many goals were set.

Scheduled and planned all conferences and events for foundation as-well-as those for our small businesses and partners (Kaiser Hospital, Annie E. Casey Foundation, Cox Cable San Diego, Elementary Institute of Science and many others) who assisted with this work. Was instrumental in supporting schools with planning commencement programs and reunions. Many businesses and corporations rented the event center for various functions (weddings, town hall meetings, holiday celebrations, conferences, expos, etc.).

Business Development and Leasing - Worked directly with small businesses – assisted with startups, planning, development/showcasing, leasing.

Assisted the design team with planning a Culinary Training Kitchen at Market Creek Plaza - visited various facilities around the country, recruited/hired and trained community residents in development of kitchen skills, event setups, catering, customer service, etc.

Self Employed – Catering Business

Catered by Caggie – 1994 to 1998 (Part Time until 2010)

Catered for various businesses, schools/universities, organizations, etc. in-and-around

San Diego and Los/Angeles, California.

1988

Financial Analyst

General Dynamics/Convair Division, San Diego, CA – 1986 to 1994

Assisted Engineering Department with scheduling hours and budgets for government contracts and Work Authorization Plans.

Met monthly with Official Military Personnel either in person or by phone to review budget/contracts.

Note: 1986-1988 – Management support – Maintained Work Authorization Plans for Engineering Department.

1982

Assistant to Director of Events –

YWCA – San Diego, CA – 1984 to 1986

Planned major annual event, Tribute to Women in Industry, honoring fifty women from major corporations throughout San Diego, CA.

Note: 1982-1984 – Resident Bookkeeper for YWCA

1976 Branch Department Store Buyer

Garfinckel’s – Washington, DC – 1976 to 1982

Purchased merchandise for Stationary and Lingerie Depts.

Maintained sales floor (restocked Mdse., trained sales staff

Shopped competitors (comparative shopping trips)

Attended Store Manager Meetings

Lead Inventory process bi-annually

Performed other related duties as assigned

EDUCATION

1966

High School Diploma – Douglass High School

1966-1968

1968-1969

1970-1973

1987-1990

1987-1991

1990-1991

(Fall 2000)

Morgan State College

Berlitz Language School

Community College of Baltimore

B.S. Degree, Business Management - Crenshaw Christian College

National Management Association – General Dynamics/Convair Division

UCSD – University of California, San Diego – Meeting Management & Special-Event Planner Program

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