Customer Service Data Entry

Amy Vandal

PO Box ****

Belcourt ND *****

Summary

Skilled in the casino business. Driven to exceed in sales and customer service, management satisfaction, and customer satisfaction. Create positive feedback from customers. Supervised and managed employees in various departments of the casino such as Table Games, Poker, Players Club, and Players Development. Generated reports for upper management and Tribal Gaming, audited data entry for bus program, and Players Club, also audited Simulcast racing. Proficient in computer knowledge and use, very organized in and around the office areas. Team player in all areas of the casino, such as; Restaurant, Event Center, Bingo, on the gaming Floor, Players Club, Bus Program, as well as all office areas.

Highlights

Advanced mathematical aptitude

Superior communication skills

Cheerful and energetic

Microsoft office proficient

Outlook proficient

Flexible scheduling

Effective team player

Dependable and reliable

Supervisory and managerial skills

Accomplishments

Started out as a table games dealer. After years of experience and dedication I was promoted to supervisor, then on to manager and continued my journey to the top and have received the job of Players Club Auditor due to the expertise in the programs utilized in the casino industry. Recognized by peers and management for going above and beyond normal job functions in all areas and for accumulating knowledge in various departments of the casino and the willingness to accomplish new tasks.

Experience

Various Casino Departments-administrative duties, auditing, analyzing, creating Spread Sheets, training in related fields.

September 1993 to Present

Education

GED Diploma 1989

Associates of Arts Degree 2015

Contact this candidate