**** ** **** ****** #***, Oklahoma City, Ok ***** 405-***-**** ac1py6@r.postjobfree.com

Alia R Grayson

Professional Summary

Friendly Sales Associate adept at working in diverse retail and customer service environments. Experience

03/2010 to 03/2011

Sonic Drive In Midwest City, OK

Carhop

Greeted customers entering the store to ascertain what each customer wanted or needed.

Described product to customers and accurately explained details and care of merchandise.

Provided an elevated customer experience to generate a loyal clientele.

Operated a POS system to itemize and complete an average of number customer purchases. 04/2011 to 10/2011 Sonic Drive In Midwest City, OK Skating Carhop

Communicated all store initiatives and promotions to customers to generate return business.

Learned, referenced and applied product knowledge information.

Operated a POS system to itemize and complete an average of number customer purchases

Described product to customers and accurately explained details and care of merchandise. 05/2012 to 08/2012 Its Fashion Metro Oklahoma City, OK Sales Associate

Provided ongoing guest service, including giving fashion advice.

Maintained cleanliness and presentation of stock room and production floor.

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Developed reputation as an efficient service provider with high levels of accuracy.

Bagged, boxed or gift-wrapped sold merchandise per customer's request.

Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.

Politely assisted customers in person and via telephone.

Operated a POS system to itemize and complete an average of number customer purchases. 405-***-**** ac1py6@r.postjobfree.com

Alia Grayson

12/2012 to 03/2013 Wal-Mart Oklahoma City,OK

Jewelry Sales Associate

Greeted customers entering the store to ascertain what each customer wanted or needed.

Politely assisted customers in person and via telephone.

Described product to customers and accurately explained details and care of merchandise.

Communicated with vendors regarding back order availability, future inventory and special orders.

Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Conducted weekly walk-through with the manager to discuss interior visual displays, including store window presentation.

Bagged, boxed or gift-wrapped sold merchandise per customer's request.

Developed reputation as an efficient service provider with high levels of accuracy.

Maintained cleanliness and presentation of stock room and production floor. 05/2013 to 03/2014 Chili's Grill and Bar Oklahoma City, OK Server

Learned, referenced and applied product knowledge information.

Created and maintained an organized database to develop promotional sales.

Operated a POS system to itemize and complete an average of number customer purchases.

Helped drive sales goals and achieve monthly quotas.

Built long-term customer relationships and advised customers on purchases and promotions.

Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

Assisted customers with food selection, inquiries and order customization requests. 03/2014 to 04/2014 Integral Marketing Oklahoma City, OK Sales Representative

Greeted customers entering the store to ascertain what each customer wanted or needed.

Described product to customers and accurately explained details and care of merchandise.

Implemented marketing strategies which resulted in growth of customer base.

Answered product questions with up-to-date knowledge of sales and store promotions.

Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Help achieve sales goals and achieve monthly quotas. 405-***-**** ac1py6@r.postjobfree.com

Alia Grayson

06/2014 to 12/2014 Gabriella’s Italian Grill and Pizzeria Oklahoma City, Ok Server

Learned, referenced and applied product knowledge information.

Created and maintained an organized database to develop promotional sales.

Operated a POS system to itemize and complete an average of number customer purchases.

Helped drive sales goals and achieve monthly quotas.

Built long-term customer relationships and advised customers on purchases and promotions.

Recipient of multiple positive reviews acknowledging dedication to excellent customer service. Skills

Quick learner

Creative problem solver

Exceptional communication skills

MS Windows proficient

Local/state health laws knowledge

Credit card processing

Medical terminology knowledge

Proficient in cash management

Dedicated team player

Accustomed to shift work

Good with numbers and math

Fast and efficient service worker

Valid Oklahoma driver's license

Friendly and helpful

Able to lift 75 pounds

Organized multi-tasker

Point of Sale (POS) system operation

Customer-oriented

Skilled up seller

CPR certification

405-***-**** ac1py6@r.postjobfree.com

Alia Grayson

Education

Star Spencer High School 08/2008-05/2012 High School Diploma Rose State College 08/2011-05/2012 Concurrent Enrollment Vatterott College 01/2014-Present (Medical Assisting W/ Office Management) Associate of Occupational Studies

References

References are available on request.

Contact this candidate