Kelli Stricker

**** ** ******** *******

Beaverton, OR 97007

Mobile: 503-***-****

ac1ply@r.postjobfree.com Kelli @ LinkedIn

Career Profile:

A highly motivated and dedicated professional who has experience in strategic and tactical areas of developing an organization. Exceptional organizational skills, effective communication dexterity, team-building talent, negotiation expertise, leadership aptitude, and extensive budget-management competence. Proven effectiveness in change management, including rapid growth, systems integration and project management oversight.

Accomplishments:

Designed financial policies and procedures

Managed several mergers and acquisitions

Provided tools and design to create the infrastructure for a rapidly expanding business

Created a professional team-oriented culture that includes high touch business models for clients, employees and the community

Spearheaded change management through the development and implementation of center operating systems

Professional Experience:

Holiday Retirement, (Lake Oswego, OR), 07/15 – Present

Sr. Manager, Corporate Operations

Develop Transition Management strategy based on the complexity of the project and readiness of the organization

Develop and implement transition, change management and communication plans, tools, and check points

Develop and socialize SLAs and contingency plans

Test project assumptions and end-user experience

Develop and execute step by step guides, schedules, and project implementation steps

Develop and facilitate training plans

Create and manage all corporate to field communication

Stakeholder management and reporting

Advisicon, Inc., (Vancouver, WA), 4/15 – 07/15

Director of Training & Development

Managed the development of new and customized curriculum

Managed and conducted on-board training for new employees

Developed and maintained professional development plans for existing staff

Managed Work Source Program

Developed marketing strategy for curriculum and class schedules

Promoted business development opportunities through educational programs

Developed strategic partnerships with business and education entities

Managed curriculum updates and book editing

Managed and maintained Microsoft competencies, both team and corporate levels

Delivered public and private training, (Technology & Methodology)

Tracked PMI REP course listing, and partnership (PDU’s)

Developed presence strategy and cultivate partnerships in communities of practice

Assisted in sales efforts and RFP responses

Provide oversight for social media and marketing campaigns

Advisicon, Inc., (Vancouver, WA), 2/14 – 3/15

Project Manager

Provided project management, technical and scheduling support to customers and Sr. PM’s for SharePoint & MS Project

Developed internal and external training materials; provide training for staff and customers

Facilitated requirements gathering and Visio process mapping sessions

Created and implemented change management tools and project plans

Developed SharePoint architecture and site configuration “in cloud” and “on prem”

Developed and managed customer contracts and LOE’s

KLC, Inc., a business division of Knowledge Universe (Portland, OR), 1/10 – 5/13

Facilities Services Manager

Developed capital project plans and timelines

Assisted in the management of $25M capital plan

Developed & implemented business rules and processed for all capital projects

Provided analysis of periodic financial information and recommended strategies for improving performance

Ensured departmental compliance of all facilities standard operating procedures

Directed and supervised 10 facilities coordinators

Managed development and implementation of coordinator roles and responsibilities

Developed customer service procedures and standards; monitored customer satisfaction

Developed training materials and provide new hire training for industry specific work order systems

CCLC, Inc., a business division of Knowledge Universe (Portland, OR), 11/08 – 12/09

Project Manager, Strategic Operations

Developed and maintained operational policy and procedure manuals

Developed project and change management plans and timelines

Directed, monitored and reported project activity and status updates

Planned and executed requirements gathering sessions

Acted as the project liaison between business, technical teams and shared services

Created and managed all corporate to field communication

Participated in scrum meetings

Participated in software testing; tracked and triaged all change requests and system errors

Managed customer support and on-line bill pay systems; triaged and delegated all incoming questions and concerns

CCLC, Inc., a business division of Knowledge Universe (Portland, OR), 11/07 – 11/08

Manager of Client Financial Performance

Managed, coached, and developed a team of seven financial analysts

Reviewed and monitored the analysis of periodic financial information and statements by center/region

Reviewed and recommended regional strategies for improving center performance

Partnered with management to encourage desired performance and oversee change to specific regions

Evaluated annual center budgets and proposed tuition rate increases for over 100 entities

Worked closely with divisional CFO to develop analysis strategies, policies and procedures

CCLC, Inc. (Sunnyvale, CA), 8/02 – 11/07

Director of Finance

Created and implemented annual budgets and expense forecasting for guidance and cash flow management

Provided recommendations to management through in-depth on-going financial analysis

Developed and maintained policies and procedures for A/P, A/R and collection management

Developed and managed grant, scholarship, and bonus programs

Provided timely and accurate financial reporting statements to outside consultants and funding sources

Managed internal control systems designed to safeguard company assets and financial records

Developed and maintained effective cost allocation system

Ensured timely preparation of local, federal and state taxes and reports

Developed and managed vendor contract management systems and tools

CCLC, Inc. (Sunnyvale, CA), 04/02 – 08/02

Business Manager

Managed a team of 30+ teachers

Developed and managed marketing strategies for maintaining and increasing center enrollment

Managed health and safety training courses and ensured center compliance with state licensing regulations

Ensured financial stability of the center including P&L responsibility

Training & Development:

BBA, Business Managerial/Economics

Systems: SharePoint 2010 & 2013, Oracle, Intacct, Mas90, Timberline, MS Office, MS Project, MS Project Server, Visio, Outlook, Ultramain, Quick Books, Facility Source, Service Now, ADP, AccPac

Completed Microsoft Project 2010 & Microsoft Project Server 2013 “Advanced User Training” 2014

Completed “Fundamentals of SharePoint 2013” 2014

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