Andrea Jordan Bussell

*** * ***** **. ******** Springs, CO 80903 719-***-**** ac1pk5@r.postjobfree.com

Objective

I am currently looking to obtain an excellent position with a company where I can utilize my current skills and abilities and gain further experience while enhancing the company’s productivity and growth. I am hoping to become an essential part of an already strong team of employees who all play very important rolls in the daily success of said company.

Education

MIDDLE TENNESSEE STATE UNIVERSITY AUGUST 2011-APRIL 2012

Major: Nursing

Minor: Psychology

Earned 12 college credits

MOTLOW STATE COMMUNITY COLLEGE AUGUST 2010-MAY 2011

Earned 11 college credits

Dual Enrollment program through Tullahoma High School

TULLAHOMA HIGH SCHOOL JULY 2007-MAY 2011

Held above a 3.96 GPA

Freshman cheerleader and coach

Graduated on May 27, 2011 with a 4.0 GPA

Skills & Abilities

PROFESSIONAL AND PERSONAL

EHR

Filing

10-key

Microsoft Office

Typing 50+ WPM

Mac operating systems

Extremely detail oriented

Fully and totally available

Windows operating systems

Very content with any opportunities I am given

Possess strong communication and personal skills

Overly concerned with quality despite timeframe needed

Always makes sure things are done correctly the first time

Willing and ready to dive into new experiences and challenges

Consistently punctual with a smile on my face and positive attitude

Extremely fast learner of any skill needed or knowledge provided to me

Ability to comprehend and correlate any and all dilemmas placed under my control

Prepared to take on difficult and complex projects and carry through with them proficiently

Experience

ADMINISTRATIVE ASSISTANT FAMILY SUPPORT CENTER FOR AUTISM SERVICES DECEMBER 12, 2016-PRESENT

Inventory management

All filing and organizing

Handling all supply orders

Working at the North and South center

Making necessary schedule adjustments throughout the day

Sending out emails for all changes made to the schedule each day

Entering all time clock corrections for employees to assist with payroll

Answering incoming phone calls and placing those that need to be made

Ensuring that all things are running smoothly and catching mistakes ahead of time

Communicating the wants and needs of parents, children, and employees within the company

MEDICAL FRONT AND BACK OFFICE ASSISTANT BECCO CHIROPRACTIC DECEMBER 1, 2015-NOVEMBER 2, 2016

Handling patient check-ins

Opening and closing the office

Maintaining paper and electronic filing system

Scheduling of special tests or procedures needed

Welcoming patients, families, and visitors into the office

Completing and sending any and all records requests received

Verifying and filing essential information into medical records

Scheduling, rescheduling, cancelling, and changing appointments

Answering multiple line phone calls while doing multiple other tasks

Utilizing Landmark software in order to better communicate with patients

Taking, processing, imputing, and tracking all patient and insurance payments

Gathering, reviewing, and sending out all HICFA and EDI billing 2 times per month

Using Chirotouch software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and Becco Chiropractic

Working knowledge of computers, Microsoft Office programs, and most other office tools and technology

Collecting, imputing, and keeping track of all prior authorizations, referrals, and records requests

Making all calls related to insurance claims, insurance benefits, non-payments, and wrong payments

Managing office and medical supply inventories; receiving deliveries and organizing supplies in stock and exam rooms

RETAIL SALES AND CERTIFIED BUYER ONCE UPON A CHILD JULY 14, 2015-OCTOBER 15, 2015

Being consistently punctual, attentive, and caring

Checking in customers when they come to sell with us

Sorting, entering, and cashing out buys throughout the day

Opening the store in the mornings, closing the store at night

Using registers to check out customers quickly, kindly, and efficiently

Assisting new employees with any questions they may have about their duties

Always making certain that all customers selling to us understand how we operate

Taking initiative by providing assistance to customers in the store who may need it

Combining bins, tagging, hanging, and properly putting out new inventory in a timely fashion

Showing confidence in the stores’ and my own decisions when purchasing items from customers

CUSTOMER SERVICE REPRESENTATIVE XEROX-VERIZON BUSINESS FERBUARY 1, 2015-JUNE 5, 2015

Making requested account updates and changes

Upgrading service and offering additional service packages and options

Counseling customers on options for services, coverage, and purchases

Answering customer telephone calls with other calls going on all around me

Responding to questions and concerns about service and escalating calls appropriately

Consulting with customers to evaluate their needs and determine the best options for them

Consistently improving customer satisfaction through expert resolution of conflicts, issues, and concerns

CONCESSION WORKER MONTANA DRIVE IN DECEMBER 20, 2008-AUGUST 5, 2009

Running the cash registers while also serving customers

In charge of all organization of the inside of the business

Cleaning the building inside and out; before, during, and after work

Making sure that all concessions and items were organized and ready

Keeping all areas used by the public clean at all times, including bathrooms

Opening and closing the business many nights along with one other employees

Making sure that all drinks, foods, candies, condiments, utensils, and napkins were stocked at all times

Activities

Coach of private gymnastics lessons for children

Earned 27 college credits at Motlow State and MTSU

Currently studying to obtain my life insurance license

Competition cheerleader for Cheer Storm from 2008-2010

Babysitter and housekeeper when needed from 2002-present

Competitive cheerleader for Tullahoma Middle School from 2005-2007

Coach for the Tullahoma High School freshman cheerleading squad from 2009-2011

Captain of the Tullahoma High School freshman cheerleading squad from 2007-2008

Volunteer for the Special Olympics held at Tullahoma High School each year 2007-2011

Studied at Motlow State Community College through the Tullahoma High School dual enrollment program 2009-2011

Majored in Nursing while attending Middle Tennessee State University from Fall 2011-Springs 2012

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