VOILETRE ELISE CHILDS

PROFESSIONAL EXPERIENCE

TEXAS ONCOLOGY 2016 – 2017

Medical Denial/Recovery Project

Follow up with insurance carriers to collect money

File appeals

Submit contractual adjustments

Negotiate payments

UT PHYSICIANS 2013 – 2015

Medical Biller/Collector/Clinical Coordinator

Resolve Patient billing issues, charge entry/AR Completions

Review and handle all EOB’S, handle Insurance follow-up’s/third party payer, evaluate patient financial status/establish budget payment plans, resubmit claims electronically or by paper

Run monthly reports to ensure a smooth transition for month’s end and Communicate problems to the office manager

Oversee the front office staff, Verify Hospital Surgeries

UT PHYSICIANS- OB GYN 2001 – 2013

Medical Biller/Collector/Coder-Financial Services

Enter Clinic charges for 3 clinic locations, verify insurance, obtain pre-certs for surgeries and procedures, assist patients with billing questions, file and resubmit claims for reprocessing, AR/ follow up’s, call patient to collect past due balances/ set up payment plans, give discounts to self-pay patient’s Assist Call Center with billing questions/ schedule new patient appointments.

Master Scheduler open and close physician schedules, assist front desk team as needed,

KELSEY SEYBOLD CLINIC 1997 – 2001

Call Center Coordinator

Monitor/ train new employees, monitor ACD lines; print daily reports, schedule appointments, master schedule- open and close physicians schedule upon request, conduct daily audits to

ensure patients are receiving excellent customer service, assist with template changes, responsible for pay roll, handle online Pager to contact physicians, handle registration and admitting duties, work special projects for Medicaid and Medicare patients, coach and mentor employees/other duties assigned by manager.

EDUCATION

HOUSTON COMMUNITY COLLEGE, Houston Texas

Certified Billing and Coding Specialist, 2008

Certified Unit Secretary, 1984

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