Sales Customer Service
Resume:
Nyenkun O Nyemah
********@*****.*** **** Starbridge Pointe Ln 832-***-****
Objectives
To begin a career with a respectable company that has reputable systems as well as the knowledgeable departments set in place to educate, fine tune, and procure my skills in the industry.
Education
Lone Star College System- Cy-Fair 2010-Present
College of Business GPA: 3.75
Working towards Undergraduate Business Programs (UBP)
Hasting High School- Alief ISD May 2004
High School Diploma GPA: 3.54
Experience
Nation Oilwell Varco (Rig Systems-Pressure Control Group) - Production Control
06/2013 – 06/2015
Coordinates all issues and functions that impact the success of assigned product lines and as needed to support the production for NOV and provide support for the various tools utilized by our various sales channels.
Supervise employees involved in manufacturing activities, including assigning, problem solving between the planners and shop workers, reviewing work on projects after ever step.
Establish, maintain, and communicate all required procedures to deliver effective and professional work.
Ensures timely and accurate completions with all projects.
Knowledge of NOV (Rig Systems-Pressure Control Group) products.
Emerson Process Management (Valve Automation) - Production Control Clerk
08/2011 – 06/2013
Coordinates all issues and functions that impact the success of assigned product lines and as needed to support the production for Emerson and provide support for the various tools utilized by our various sales channels.
Supervise employees involved in manufacturing activities, including assigning and reviewing work on projects.
Establish, maintain, and communicate all required procedures to deliver effective and professional work.
Ensures timely and accurate completions with all projects.
Knowledge of Emerson Process Management (Valve Automation) products.
La Fitness- Account Service
01/2011 - 07/2011
Insure all members making payments accurately and efficiently.
Initiate EFT payments on a weekly basis.
Provide excellent customer service and update members account information using various computer applications.
Sam’s Club- Inventory - Electronics Sales Rep.
01/2010 - 01/2011
Prepare and manage warehouse inventory by placing new orders with vendors and balancing sites inventory.
Coordinate future shipment requirements by fulfilling warehouse buffer and monitoring product shortages.
Responsible for making purchasing decisions based on product shortages.
Identify and resolve issues related to purchase orders and shipments in transits.
Hollister Co - Inventory Manager
02/2004 – 08/2009
Manage staff of 10+ sales and stock associates on a daily basis.
Responsible for updating and coordinating new products of shipments in the inventory.
Dissolve customer issues in a professional and timely manner.
Maintain and balance registers including preparation of end of day deposits and record keeping if needed.
Work closely with store managers to ensure quality service and protection of company assets to prevent loss.
Skills
Proficient in Microsoft Office
Excellent interpersonal and organizational skills
Strong problem solving and decision making abilities
Oracle – JD Edwards Work Applications
Glovia – Fujitsu ERP Work Applications
Awards
(NSCS) Member- The National Society of Collegiate Scholars- Lone Star College Chapter
Texas Scholar, Honor given to students who excelled academically (Top 20% of Class)
Carnegie Scholar, Computer program designed to aid in the advancement of student’s skills and knowledge in the business realm using Microsoft Office
References
Tiffany Woyciecki- Methodist Hospital (Known 8yrs)
Rodney Lewis- Production Control (Known 5yrs) NOV- Rig Systems Pressure Control Group
Tomah Cole- (Known 29yrs)- Castle Dental
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