Customer Service Manager
Resume:
LaNiecia Fawver
*** ******** *****, **********, ** 37813
Phone: 423-***-****
E-mail: *********@*******.***
Education
Registered dental assistant certification
Walters State Community College (completed on 7/24/16)
CPR certification for health care professionals
High School Diploma
Morristown West High School (completed 05/2009)
Experience
Quality Inspector (04/07/17 - 7/25/17)
Kawasaki TN, thru @work temp service (1111 Sakura Dr., Morristown, TN 37813)
$10.25 per hour
Work duties included inspecting many different car parts for quality insurance before shipping to customers, inspecting part from the newest machines for defects or problems, and communicating with coworkers to fix any problems found with the parts.
Cashier (seasonal position 4/2016 –7/2016)
Ollies Outlet (1948 W Morris Blvd, Morristown, TN 37814)
$8.00 per hour
Work duties included helping to close the store, stocking and organizing new items, recovering the store after closing, checking out customer items, customer service, and unloading truck shipments.
Crew trainer (5/2013 –12/2014)
Tacala Inc. (2519 E Morris Blvd, Morristown, TN 37813)
$7.75 per hour
Work duties included training new employees, customer service, working at a fast pace while multitasking to make sure drive thru times were low, checking order accuracy, helping to open the store, prep work, sanitizing, and cleaning.
Manager (9/2012 –4/2013)
Hardees Inc. (3411 W Andrew Johnson Hwy, Morristown, TN 37814)
$9.00 per hour
Work duties included training new employees, customer service, receiving truck orders, balancing the safe, opening the store, fixing scheduling errors, making daily bank deposits, daily change pickups from the bank, making sure all food safety and employee safety procedures were met on every shift, and making sure labor hours did not exceed the daily limit.
Manager (02/2012 –08/2012)
Zaxby’s (2148 W Andrew Johnson Hwy, Morristown, TN 37814)
$8.50 per hour
Training new employees, customer service, receiving truck orders, interviewing potential employees, balancing the safe, opening the store, fixing scheduling errors, making daily bank deposits, daily change pickups from the bank, making sure all food safety and employee safety procedures were met on every shift, and making sure labor hours did not exceed the daily limit.
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