Customer Service Sales, activities, care giving

Lenora Watkins

**** **** *****

Columbia, Missouri

*******@*******.***

Summary

Education

Employment History

Compassionate professional with over 10 years experience working with a range of clients, seeking to use my training and skills to help others

Bachelor of Music Therapy

University of Wisconsin - Eau Claire

Eau Claire, Wisconsin

Graduated

May 2000

Wal-Mart

cashier/sales associate

January 2010 - Present

Responsible for greeting, assisting and completing customer sales. Also responsible for front end stocking, cleanliness and safety. Complete other duties as assigned

All Events DJ Service

Assistant DJ/DJ

September 2005 - July 2017

Responsible for planning, providing and playing music for special events, designed to please and entertain a variety of clients and guests. Responsible for loading and setting up sound and lighting equipment. Provided excellent customer service and maintained acute awareness of customers needs.

Home Health Managers

Care Manager

Milwaukee, Wisconsin

September 2011 - June 2013

Responsible for providing assistance with necessary Activities of Daily Living for contracted clients. Ensured medications taken as prescribed. Maintained safety, cleanliness and domestic atmosphere of clients' residence. Filled out state mandated paperwork and reported to supervisors as needed.

UPS-SCS

Domestic/International Agent

Oak Creek, Wisconsin

October 2005 - November 2009

Responsible for data entry, ensuring proper shipping documents correctly filled out, filing and ensuring customer service. Marian Franciscan Center

Therapeutic Recreation staff

Milwaukee, Wisconsin

August 2002 - July 2003

Responsible for a wide variety of recreation activities designed to meet therapeutic goals for residents. Maintained state mandated charting and assisted residents where appropriate

Wisconsin Conservatory of Music

Contract Music Therapist

Milwaukee, Wisconsin

September 2000 - December 2007

Provided client centered Music Therapy interventions with clients presenting a wide range of diagnoses. Worked in both individual and group settings. Provided charting on intervention responses and progress on non-musical therapeutic goals. Lutheran Social Services

Independent Living Specialist

October 1995 - May 2000

Responsible for providing assistance with necessary Activities of Daily Living for contracted clients. Ensured medications taken as prescribed. Maintained safety, cleanliness and domestic atmosphere of clients' group home residence. Filled out state mandated paperwork and reported to supervisors as needed. Assisted clients in recreational and goal-based activities.

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