Robert G. Darragh

Phone: 248-***-**** E-mail: ac1pdx@r.postjobfree.com

Senior Level Business & Operational Financial Management

Strategic & Financial Planning Organizational Transformation Growth Quality Operational Improvements

An innovative, versatile, agile, operational-oriented and hands-on finance executive with rapid progression throughout leadership career with 20 years of experience developing and leading finance, administrative, operations and initiatives across multiple industries. Significant experience managing high-growth service and technology organizations, both foreign and domestic. Unique ability to translate strategic directives and operational objectives into measurable financial goals with management reporting and systems that support their achievement. Demonstrated leadership, expertise and organizational skills in the areas of:

Strategy, Innovation & Financial Planning

Accounting, Financial & Adminstrative Operations

Business Expansion, International Operations, Joint Ventures & Startups

Budget and Forecasting Development & Management

Business, Service & Product Line Investing Analysis

Decision Support, Management Reporting and Systems

Buy/Sell Acquistion Targeting, Due Dilgence, Negotiations and Integration

Complex Business, Audit & Tax Issues

Financing for Domestic & International Operations

Consolidated, Branch, Statutory & Special-Purpose Audits

Banking, Insurance & Other Third-Party Relationship Management

Process & Controls Re-Engineering

Experienced managing multimillion-dollar annual administrative and operational spends and 200+ person, multi-site, geographically distributed teams in a very fast-pace environment.

Leadership Philosophy & Style – Communicate a shared vision, lead by example through a participative and pacesetting style, challenge the status quo and empower others to act entrepreneurially.

Critical Competencies

Strategy & Planning Growth & Innovation Roadmaps Blue & Red Ocean Investment Methodology

Strategic Partnership Arrangements Complex Financial Modeling & Analysis

Product & Service Pricing Models & Analysis

Process Improvement Methodologies Operational Support, Reporting & KPI/Metrics

Program & Project Management Risk Management

Building Scalable Infrastructure & Dynamic & Effective Teams To Support Growth

Staffing / Employee Development, Relations & Retention

Articulate & Persuasive With Contract & Pricing Negotiation Skills

Leadership Career History

Lochbridge & OpTech – Multiple USA & Asia 2015 – 2017

A global and trusted consulting and services provider specializing in developing technology strategies that drive growth; delivering systems that are the backbone of leading enterprises; and transforming businesses through emerging technologies, including mobile, Internet of Things and Big Data analytics.

Chief Financial Officer

A member of the senior leadership team with responsibilities to build a finance team and processes capable of supporting this private equity investment. Lead, design and develop operational support, including finance, accounting, human resources, IT and internal systems; project-related pricing; resource planning and monitoring; banking and treasury management; forecasting and financial modeling; risk management and insurance; and tax planning and compliance. Support and deliver strategy development and planning, investment targeting, acquisition and due diligence, tactical objectives, forecasting, business analysis and board of director presentations.

Designed and implemented customized reporting, KPI/Metrics, ERP dashboard management tools, new workflows and accounting systems during the migration phase from the former parent company corporate operations.

Led cross-discipline work groups to implement a company-wide, operationally-focused resource planning system designed to support difficult resource management challenges across a complex global multi-site, matrix-based organization.

Established a follow-the-sun delivery model with new legal entities operating in Canada and India, along with a new corporate headquarters office space.

Negotiated, bifurcated and re-financed original debt with Wells Fargo.

Delivered a strategic agenda of expanding vertical segment diversification, developing full-service solution offerings, creating software product-line offerings (SaaS), and expanding partner relationships and new sale channels.

The Ghafari Companies – Multiple USA & Foreign Locations 2010 – 2015

A full-service, operations-focused, multi-disciplinary organization that serves a diverse client base across a variety of technically intensive market sectors with an expanded international presence. The firm is distinguished as a practice with experienced management leadership, expert technical resources and an impressive portfolio.

Chief Financial Officer

Serve as a member of the senior leadership team to build a finance team and processes capable of supporting this highly complex and rapidly growing group of engineering and consulting service firms with extensive international operations, including the Middle East, Europe, China, Brazil, India, Mexico and Canada. Lead, design and develop all finance and accounting operations, project-related pricing, monitoring and resource planning, domestic and international treasury management, forecasting and financial modeling, internal IT help desk support and tax planning and compliance. Support and deliver strategy development and mapping, investment targeting, planning, tactical objective, forecasting and business analysis. Structured and participated in negotiating strategic partnership and pricing arrangements in order to serve multiple Fortune 100 customers, as well as both domestic and international authorities. Designed and implemented customized reporting, KPI/Metric, ERP dashboard management tools and significant software upgrades and enhancements.

Developed and deployed structured international tax and treasury management strategies, including the establishment of limited liability and joint venture legal entities, resulting in lower currency transaction costs and reduced income tax rates.

Led cross-discipline work groups to implement a company-wide, operationally-focused resource planning system designed to support difficult resource management challenges across a complex multi-site, matrix-based organization. This resulted in consistent and formal business line and project specific reviews, along with a 25% improvement in staffing utilization, margins and on-time deliverables.

Leadership Career History

Continued

Managed and resolved international compliance, registration, licensing and partnerships issues (i.e., exposure of 35% of revenue stream), resulting in approval and clearance of all outstanding tax open years, establishment of registration in all countries and ministries and improved partnerships with the Middle East, Asia and South America.

Structured, supported and participated in management team strategic agenda of expanding vertical segment diversification, development of full-service solution offerings, software product-line offering (SaaS) and the development of partner relationships and new sale channels. This resulted in double-digit compounded annual growth rates, an increase of 15% of revenue in the new industry sector and a doubling of the international revenue base.

Nighthawk Radiology Services - Multiple USA & Foreign Locations 2007 – 2010

The world’s largest tele-radiology company that provided high-quality, cost-effective services to radiology groups and hospitals throughout the United States.

Senior Vice President of Global Operations

Was responsible for managing 200+ employees in this 24/7 global services organization serving over 1,500 customers. Responsibilities included full P&L accountability with performance measured against productivity and quality targets, staff development, radiologist and employee satisfaction and clinical quality assurance program benchmarks.

Reduced headcount and associated costs by 20% and 15%, respectively, through targeted re-structuring, task consolidation, process improvements in work flow design and systems interfaces, while meeting the demands of increasing customer volumes.

Established and deployed cross-functional impact team methodologies across departments to drive process improvement in operational areas such as scheduling, teaming and customer routing. This led to double-digit productivity gains year-over-year.

Led cross-functional teams that integrated two acquisitions onto company’s core systems and operating platforms. Both integrations were rapidly executed on-time and within budget, resulting in an elevated level of customer retention.

Thomson Reuters Healthcare, Multiple locations. 1996 – 2007

The world's leading source of intelligent information for business professionals.

Vice President of Corporate Finance

Promoted to broad management role extending across the organization to apply best practices developed at the group level with the objective of enhancing the effectiveness of the corporate finance function across Thomson. Provided finance-oriented leadership to strategic planning, management reporting, product development and budgeting and forecasting processes, serving as key advisor to senior management. Performed operational and financial due diligence, complex financial modeling, ROI and free cash flow analysis and business case production for partnering agreements, significant capital investment initiatives and fold-in and strategic acquisitions of up to $300 million. Prepared comprehensive reports and analyses for senior executives, legal counsel and investment bankers. Supported technology, product management and business development functions under the direction of the Chief Information Officer and Executive Vice President of Product Management, including the lead facilitation and project management role for the annual strategy, innovation and budget processes.

Developed management and legal entity reporting across multiple operating units, including processes to support the production of both standardized financial and non-financial metrics through implementation of planning system (Cognos), balance scorecard and best-practice process: whereby, significantly reducing effort, increasing focus on analytics and reducing the overall cycle time of consolidation.

Leadership Career History

Continued

Developed and deployed management scorecard and metrics reporting that aligned and tracked progress/performance against organizational, team and individual initiatives and objectives and supported monthly and quarterly business reviews and action items.

Implemented standard strategic, planning and budget/forecasting processes, including blue and red ocean innovation planning and path-way-to-prime business and process improvement methodology.

Completed multiple large and small sell and buy acquisitions; whereby, integrations were rapidly executed on-time and within budget, resulting in high level of customer retention and achievement of both cost synergy and overall business ROI targets. Activity included $1M to +$300M sell/buy deals.

General Manager Provider Organization

Responsible for leading acquired SAAS-based subsidiary in Sacramento, California for a one-year period during a Thomson Healthcare reorganization, with full profit and loss accountability.

Directed day-to-day customer operations and assumed full leadership of acquired entity focused on delivering revenue-cycle-management solutions to the hospital sector.

Responsible for customer relationship account management, sales, operations and product development functions.

Finance Director

Assumed financial leadership role responsible for overseeing all aspects of financial operations for the Employer, Health Plan, Federal Research, Medicare/Medicaid, Pharmaceutical and Provider vertical market segments, while serving as key advisor to each divisional General Manager.

Led annual planning, budgeting and forecasting processes for these vertical segments.

Developed detailed pricing, cost and work flow models that formed the basis for proposal pricing and establishing specific account plan objectives. Maintained and updated value-pricing methodologies, supported by fixed and variable cost analyses. Provided financial, project management and technical leadership as a key member of proposal teams.

Supervised customer contract and negotiation processes within established corporate guidelines, including coordinating legal review, solution development, pricing and assisting in the construction of product and service pricing models and project plans.

Client Service Director and Manager

Provided account management and consulting at the strategic partnership level of clients’ organizations for the Employer and Medicare/Medicaid vertical segments.

Led client team members to ensure effective integration with service delivery capabilities toward enhancing the value proposition, return on investment and customer satisfaction.

Delivered client-specific cost savings and profit-improvement strategies and analysis.

Managed client expectations and business objectives including contract revenue, value-add revenue, renewals and margins.

Leadership Career History

Continued

Corporate Controller

Directly responsible for managing all centralized accounting operations, including management reporting and transaction processing, internal control environment, budgeting and forecasting, tax compliance, management of external CPA firms and direct support of data center, facilities, network operations, human resources and Y2K.

Played key role in a company-wide reengineering initiative that designed and implemented a fully-integrated Oracle ERP system to replace disparate management systems and processes and an antiquated technology infrastructure across six market segments. Solution implemented enabled interface between project management and accounting systems.

Developed standardized process for creation of annual operating and financial budgets that ensured alignment of corporate strategy and operating priorities with both market, segment and individual operating objectives.

Implemented disciplined monthly forecasting process that drove accountability among operations leadership, including retrospective tracking and reporting against forecast accuracy and product-line profitability.

Arthur Andersen LLP - Ann Arbor/Detroit, MI June 1990 - May 1996

Educational Background

FORMAL EDUCATION

Michigan State University, East Lansing, Michigan, 1990

Bachelor of Arts, Major: Accounting

ADDITIONAL PROFESSIONAL TRAINING

Extensive Leadership Training Planning Organizational Transformation Planning Innovation Best Practices

Staff Development, Coaching & Mentoring Planning Targeted High-Star Potential Employees

Pathway-To-Prime Methodology For Organizational Process Improvements

Lean Principles, Methodologies & Practices – Six Sigma Planning

Program & Project Management Planning

Civic Affiliations and Recognitions

Member of Ann Arbor Symphony Board of Directors

Former Member of World Medical Relief Board of Directors

Finance Leadership of the Year Award – Thomson Reuters, 2006

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