Jennifer L. Houk

* ******** *****

Carlisle, PA *7301

717-***-****

ac1pdv@r.postjobfree.com

Highlights of Qualifications

Strong working knowledge of computers, including Word, Outlook, Excel and PowerPoint with an ability to quickly learn new software

Excellent customer relations and communication skills

Accurate, efficient, resourceful and detail oriented

Professional Certifications and Training

ISO9001 Internal Audits

Leadership Development Training

Kaizen Methodology

Office 2007/2010

Intro to CraneCARE parts and Grove parts

Professional Experience

Volvo Construction Equipment, July 2016 - Present

Shippensburg, PA

Parts Order Desk Specialist

Quote parts availability/order status to dealers and Volvo personnel

Support dealer parts sales orders from receipt through to destination as requested

Coordinate with appropriate Volvo CE personnel to address all order and parts related concerns

Collaborate with Volvo Parts Logistics to identify and resolve order issues as well as expedite shipments

Foremost Industries,

Greencastle, PA July 2015 – July 2016

Buyer

Created and monitored purchase orders

Worked closely with accounting department to reconcile outstanding pricing and invoicing issues

Worked as a liaison between corporate accounting and supplier to resolve problems

Responsible for purchasing externally supplied components and material at the lowest rates with the right delivery schedule

Manitowoc Crane Group,

Shady Grove, PA October 2009 – July 2015

Buyer III

Created and monitored purchase orders and non-production orders to support focus/feeder factories

Maintained Just In Time deliveries to assembly lines and prototype projects

Implemented Vendor Managed Inventory type program with suppliers to reduce inventory

Monitored item master of component parts with respect to minimums and multiples/cost/lost sizes and packaging

Instructed/trained suppliers on company web portal for real time up-dates to purchase orders and engineering changes

Manitowoc CraneCARE, December 2006 – October 2009

Shady Grove, PA

Buyer

Purchased externally supplied components and materials of the best quality at the lowest rates with the right delivery schedule

Provided cost savings by obtaining new suppliers

Standardized parts for quality purchases and expedited deliveries

Responsible for source selection and procurement functions directly associated with the company’s needs for indirect materials and services

Maintained internal communications with all departments within the company, as well as all suppliers and customers

Structural Systems, Inc., April 2002 – October 2006

Thurmont, MD

Sales Coordinator

Served as one of the primary sales coordinators for the project manager for one of the top builders

Responsible for the ordering of manufacturing components (roof trusses, panels, open web floors and I-joists)

Coordinated with the site supervisors and contractors on a daily basis to ensure all material were shipped correctly and in a timely manner

Typed/edited correspondence for the Salesmen

Submitted quarterly budgets to builders for price increases/decreases; also ensured pricing was on target for the quarter

Maintained a filing system of records pertinent to all orders placed within the system

Education

Penn State Mont Alto, Mont Alto, PA

24 credit hours towards pursuing a Bachelor’s degree in Business Management

Southern College, Orlando, FL

60 credit hours, Associate Degree in Business Management, Minor in Executive Secretary

High School Diploma

Fairfield, PA

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