Mekeiba T. Bails

* ******** ****, ***********, ** 08046

Cell: 201-***-****

ac1pab@r.postjobfree.com

OBJECTIVE To obtain a challenging full-time permanent position utilizing my analytical and

organizational skills as well as my experience to benefit the company, while offering

avenues for personal growth and development.

EMPLOYMENT Bank of New York Mellon,

Product Technology Administrator II, New York, NY: October 4, 2012 - Present

Ensures all new setups and existing maintenance requests are completed within the turnaround/specified time with the highest level of quality and accuracy to BNY Mellon Inform platform

Process Migration/Conversions of domestic accounts to GSP/foreign accounts for clients using BNY Mellon applications

QA clients’ setups

Code account privileges, input client request into tracking system

Assigns all accounts with tracking numbers and stating what was revised on the account

Assists with the completion of client requests and generates reports to meet client and internal needs

Via Inform, Mainframe, UPS, UMT, Actuate, Excel & Access – set up clients, accounts, users, user groups & services

Primary point of contact for Alternative investments Client Service Officers and Relationship Managers

Responds to client inquiries via phone and email regarding account opening, closing, transfers, and required documentations

Core K12 Education Services

Customer Data Specialist, Jersey City, NJ: October 10, 2011 – June 1, 2012

Provided first level customer and technical support assistance to Core K12 account managers, administrators, teachers and parents of students from school districts around the country.

Researched data issue arising from client use of the Core K12 product

Created tickets for issues and track progress of the issues via excel & access.

Responded to client during issue research and when issues are resolved

Placed orders of assessment materials for clients’ needs via excel

Bank of New York Mellon Shareowner Services

Issuance Department

Data Entry Specialist, Jersey City, NJ:

April 9, 2007 – January 5, 2009 / November 1, 2010 – October 7, 2011

Processed time-sensitive cost basis transfers for United Parcel Service (UPS) shareholders which includes executives & board members of UPS

Processed Hypothecation transactions allowing shareholders to pledge their shares as Collateral for loan against cumulative share assets

Managed charitable sales process for United Parcel Service (UPS) shareholders

Interfaced with brokers to ensure complete transactions ensuring client satisfaction

Facilitated quality control activities – reviewed checks and transfers for accuracy

American Institute of Certified Public Accountants (AICPA)

Order Entry Department

Data Entry/Order Entry Specialist, Jersey City, NJ: September 11, 2006 – March 30, 2007

Utilized interpersonal skills to manage and resolve escalated member/customer issues

Facilitated the processing of orders, payments, research and adjustments accurately and efficiently

Processed membership applications

Updated member information as necessary with each transaction

Morgan Stanley

Accounts Payable Department

Employee Expense Management Coordinator, Jersey City, NJ: July 2005 – May 2006

Reviewed, audited and processed employee expense reports for weekly payment via excel

Matched, batched and coded invoices

Assisted in monthly, year-end closings and accrual reporting

Maintained all accounts payable reports and files

Thibaut Wallpaper and Fabrics

Receptionist/Office Assistant, Newark, NJ: September 2003 – January 2004

Maintained and answered 20 telephones lines

Greeted and directed visitors to appropriate employer or employee

Responsible for all incoming and outgoing mail

Attached PO’s/Bills with non-negotiable checks and filed them

Stamped outgoing mail on Ascom System 335 Plus machinery

Sent out catalogs for Marketing Department

Checked credit reports for new clients

Monitored the use of services as well as supplies and equipment for the office

Bank One

Data Entry Operator, Secaucus, NJ: April 2002 – May 2003

Verified and entered tax information

Maintained and verified if checks were ready for deposit

Lockbox

Jersey City Veteran Center

Administrative Assistant, Jersey City, NJ: August 2001 – May 2002

Data Entry via excel

Monitored the use of services as well as supplies and equipment for the office

Edited and composed letters and reports; Proofread

Organized travel arrangements and meetings for staff

Consistently communicated with patients, visitors and volunteers

Directed callers and visitors to the appropriate staff

Block Drug Company

Clinical Data Coordinator / Administrative Assistant, Jersey City, NJ: June 1991 – June 2001

Verified and entered clinical data and statistical data

Research and resolve assigned Coding projects

Checked for any inconsistent or missing data before that data was processed

Trained assistants for data entry and supervised their performance

Organized travel arrangements and meetings for staff

Edited and composed letters and reports; Proofread

Monitored the use of services as well as supplies and equipment for the office

EDUCATION PC Age Career Institute Diploma in Internetwork Engineering: A+ Certified Jersey City, NJ: 2010

The Cittone Institute Office Assistant Program, Jersey City, NJ: 2001

Henry Snyder High School Business: High School Diploma, Jersey City, NJ: 1992

Montclair State College Upward Bound Program, Montclair, NJ: 1991

SKILLS Computers: Microsoft Windows 95, Windows 7 Home Premium, XP Professional, Microsoft Office

2000, 2003, 2007 and 2010 (Word, Excel, PowerPoint, Access and Outlook, Lotus), Internet Search

Software: Mainframe; Rumba Green Screens, UPS, UMT,Inform, Actuate, Freshstart and Enterprise

Workflow: Management Applications, ADP, AS400, SAS, PeopleSoft, EDI, Ascom System 335 Plus,

Oracle, Ariba and Millennium System.

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