Objective: Seeking challenging IT Senior Project Management position

Accomplishments & Key Strengths:

An energetic and self-motivated information technology professional with extensive technical and management experience. Never hesitate to take any kind of challenging work and has been able to demonstrate success in doing it

A goal-oriented Senior Project Manager with PMP certified and experience spanning more than 14 years in project management, delivery assurance, global sourcing & people management with total of more than 20 years of total experience in IT industry.

Demonstrated a high energy level, ability to lead delivery execution and managing multiple related projects using global model that have direct impact to customers, business results, and regulatory / audit compliance

Built credibility, established rapport, and maintained excellent communication with stakeholders at multiple levels, including internal and external to the organization.

Strong commitment to the mission of driving operational excellence, creating the best customer experience using systemic and innovative thinking.

Demonstrated experience working in an aggressive, fast-paced, highly energetic environment with demanding schedules, able to lead 3-5 projects simultaneously.

Proven experience in developing and managing complex project plans. Demonstrated experience in all phases of enterprise application life cycle. Following company guide line in parallel to PMP guide lines

Extensive knowledge and experience using enterprise project management tools and methodologies

Demonstrated ability to define and initiate projects, manage cost & schedule, Risk and Issue management, quality management, communications management, human resource management, while working to ensure the ultimate success and acceptance of the project.

Coach, mentor and lead personnel within a technical team environment. Provided technical expertise as needed to mitigate the risk and resolve the problem as soon as they arise

Present periodic Dashboard reports on the current project, future opportunities and Issues and risk

Increased the company’s growth by securing new partners, consulting engagements and by delivering new projects

Technical depth in relational databases (ORACLE, DB2, VSAM) and programming languages COBOL, CICS, MQ Series, JCL, JAVA and tools (File-AID, Spufii, Insync)

Adequate knowledge on – Oracle SOA based development, Enterprise Architecture, Share point, Cognos, Service Manager, MS Access, SSRS (Microsoft SQL server reporting services)

Well versed with system development life cycle (SDLC) methodologies such as Waterfall model, Iterative and Agile

Advanced proficiency in MS Office- MS Project, PowerPoint, Excel, Word, and Visio

Education & Training Certificates:

1994-1997 Bachelor of Technology (Computer Technology), University of Mumbai, Mumbai, India

1991-1994 Bachelor of Science (Mathematics), University of Bombay, Bombay, India

Project Management Professional (PMP), certified through Project Management Institute (PMI)

Work Experience:

Canadian Pacific Railway, Calgary, AB (Feb ’15 – till date)

Role: Senior Project Manager, Positive Train Control (PTC)

Program\Projects: PTC – Train dispatch Development (CTC, OCS, TGBO, ISS, and BOS) & EIC

(Employee in Charge)

Budget: $8 Million Dollar

Key Achievement and Activities undertaken

Managing application development delivery of CP train dispatch systems including Centralized traffic control system for signal and dark territories areas to support Positive Train Control program (PTC)

Managed inter-dependencies between vendors customized development and CP development and application testing with industry driven product (BOS) and COTS product, Onboard that runs on Locomotive

Managing multi-vendor and multi project dependences and ensuring meeting project delivery using skill of Negotiation, Relationship and Risk-Issue management

Weekly reporting with dashboard of progress, critical path items, issue and risks that needs executive leadership attention and direction

People management and Resource forecasting, planning, Cost management

Project Risk Management. Identifying risk, coming mitigation plan.

Apply IS standards, stage gates, Q-gates and control processes set by PMO. Came up with project metrics to monitor project progress, including statistical metric to measure quality of vendor delivery

Provide project leadership by setting clear weekly goals, motivating team members, resolving conflict and demonstrating appreciation for team members’ contributions

Delivered EIC Pilot successfully, which is projected to bring in operational saving of $3.7 M annually once it is rolled across Canada.

Implemented PTC CAD applications and completed RSD (Revenue Service Demonstration) runs for one of the CP sub divisions and working on rolling out across US subdivisions

Followed CP IS PMO and architecture standards and technology road map throughout the project life cycle.

Canadian Pacific Railway, Calgary, AB (Aug ’13 – Jan ‘15)

Role: Senior Project Manager

Project: Mainframe Re-hosting (VISTA, DELTA, Operational applications)

Budget: $5 Million Dollar

Key Achievement and Activities undertaken

Managed migration of Operational applications and Crew management application that were running on Mainframe platform to Virtual Cloud platform

Successfully migrated VISTA, DELTA and Operational application from Mainframe platform

Managed inter-dependencies between application testing and vendor development team

Applied risk based testing as schedule was tight due to support contract date with IBM. Came up with mitigation plan to manage risk of not testing all functionalities

Monitoring progress using metric and taking corrective action to bring the schedule back

People management and Resource forecasting, planning

Project Risk Management. Identifying risk, coming mitigation plan.

Came up with templates to capture detail deployment plan, defect tracking and support transition and others project template required to complete SIT and UAT of the project.

Enbridge, Calgary, AB (Jan ‘11 – July ‘13)

Role: Senior Project Manager

Project: Supply chain transition – part of Pipeline E2B transformation program

Budget: $10 Million Dollar

Enbridge, Calgary,

Key Achievement and Activities undertaken

Successfully achieved Milestone 1 till 7 with most of them ahead of delivery date

Managed multi-vendor dependence and challenges. Managed risk and issues impacting deliverable

Built health relationship with customer and other vendor involved in the program

Managing one of the critical projects that are part of end to end transformation program.

Oracle SOA based project development with Java technologies used for business layer

Managing multi-vendor and multi project dependences and ensuring meeting project delivery using skill of Negotiation, Relationship and Risk-Issue management

Weekly reporting with dashboard of progress, critical path items, issue and risks that needs executive leadership attention and direction

Single point of escalation. Manage issue and customer concerns

Responsible for oversight and coordination between offshore delivery center and onsite teams

People management and Resource forecasting, planning, budgeting

Project Risk Management. Identifying risk, coming mitigation plan. Take part in functional & technical discussion for some of the critical path

Led successfully functional team during the requirement phase and completed requirement analysis phase on time. Bridge a gap between business analyst and system analyst and identify gap in solution

KEYBANK, CLEVELAND, OH (OCT ‘08 – JAN ’11)

Role: Senior Project Manager – Portfolio Manager

The portfolio supported was diverse and the technology spread includes legacy (Mainframe), Oracle application, Ariba, third party customized products, In-house and Vendor products – Troux, ITSM, OLDs, EDI, Client server based application and Business Intelligence (Cognos, Informatics, SAP BW), and PeopleSoft, and Basis production support, and development platforms like M/F, JAVA, and .NET.

Some of my key achievements and activities taken:

Successfully turned around the relationship between customer and Wipro. Reflecting increase in the score by 7-11% every year

Managed the high demanding customer with high customer satisfaction of 4.5/5 rating

As a Service Manager, Led successfully both support and project team and increased the revenue of the account by increasing portfolio of applications & getting new development project. Brought in additional revenue of around 0.7 million in last one year

Improved quality of service and improved/streamlined the processes across the portfolio by using VSM methodologies and brining in best practices

Overall account level and project level governance – interaction with the client management on account reviews. Single point of escalation

Responsible for the delivery of multiple projects. Managing transition of ADM work from the customer including process of knowledge transfer and service level development and adherence

One point of contact for any Third party vendor communication

Focus on operational parameters with the dual objective of bringing value to the customer and increase the operating margin for Wipro

Bring value add initiative in account and driving team to implement productive, automation and process improvement initiative across account.

KeyBank, Cleveland, OH (Jun ‘03 – Oct ’08)

Role: Project Manager\Project Coordinator

Some of my key achievements and activities under taken:

Managed team located at both Onshore(US) & offshore(India) locations

Streamline the release process using value stream mapping, one of the lean tenet

Performed role of scrum master and implemented monthly releases successfully

Improved productivity of team and quality of deliverable by using Pareto cart, fishbone methodologies

Project Management taking part in all four process group – Initiating, Planning, executing, Control and monitoring and also closuring

Risk Management including – Risk identification, Risk analysis and coming up with Mitigation and contingency plan

Single point of contact for 4 applications Daily Activities

Planning and prioritizing backlog items for sprints and releases

Executing sprints and tracking burn down charts and handling team bottle neck and road block

Conducting daily scrum and weekly\Monthly and Quarterly project review meeting

Retrospection of projects/releases as and when required.

Managing stakeholder and handling of customer issues, concerns and any escalations across the location, obtain customer acceptance on the deliverable

Manage Third part vendor stakeholders and interactions

People Management

-Employee satisfaction, performance appraisals

-Handle Resource issues and/or concerns

-Resource forecasting

Status Reporting, Dashboard reporting, Effort and Schedule deviation monitoring. Monthly Budgeting and invoicing

CNA Life, Tennessee, TN (Nov ‘01 – Apr ’03)

Role: Module Leader

Some of my key achievements and activities under taken:

Shown Flexibility of technologies. Was quick learn and picked up new technologies

Got appreciate for meeting the stretch goal to complete the CUT of 113 interfaces in short period

One point of contact for all 119 interfaces (answering all the queries from different stake holders -internal & external).

Leading team size of 17. Allocating & Tracking work item i.e. Preparing and executing detail task planning from project plan

Providing technical assistance to the team and helping in resolving complex technical issues

Weekly and Monthly Status reporting. Track defects and/or errors reported on the deliverable and analysis using different chart control to improve the quality

Responsible for managing migration of 113 interfaces with team size of 17. These 119 interfaces interacted with Lifepro system that was built in DOS and uses BTRIEVE filing system. Lifepro along with all interfaces were getting migrated from DOS, BTRIEVE to Windows with Oracle as database. The interfaces were spread in following technologies: Oracle 8.x, Cobol/400, MS-DOS, Windows NT, MF Cobol, VC+, Java.

Knowledge Acquisition, and documentation as per Wipro templates

Simulated the Development & the Test environment for each of the interface applications

Thames water, Reading, UK (Nov ‘00 – Oct ’01)

Role: Onsite Coordinator

The following were my key responsibilities under taken:

Knowledge Acquisition of applications and complete documentation -SMTD (System Maintenance Technical Document) as per KAP deliverable

Technology covered in this assignment was DB2, VSAM, CSP, JCL/Proc, COBOL, M/F, IBM/MVS, Cobol II, CICS / INTERTEST, DB2,MS Access, Sybase, and Visual Basic

Providing 24*7 hours production support. Performing trend analysis and eliminating recurring problem

Involved in estimation, gathering the requirement, preparing design specification.

Tracking enhancements requests and coordinating with client and offshore team

Prepare and review traceability of requirement, functionalities to work product

Making sure to delivery all works on time i.e. maintaining low/zero schedule deviations

Providing weekly/Monthly reporting.

Co-ordinate the work flows between Business and offshore team Customer Communication. Improve communication between business and offshore team using different and effective communication channels.

Identifying new opportunities and working on getting new business

ADSI – BANGALORE, INDIA (MAR ‘00 – OCT ’00)

Role: System Engineer

BASIS is the System used to process various transactions on fixed annuity contracts at GALIC. Technology covered in this assignment was DB2, RDBMS CONCEPTS, VSAM, JCL/Proc, Visual Basic, Maintenance, COBOL, CICS IBM 3090 Mainframe with DB2 has a Database. Tools:- Spufi, File-aid, Platinum and ISPF. Key Responsibilities undertaken: Production Support & Production Maintenance

Laxmi Computer, Mumbai, India(May ‘99 – Feb ’00)

Role: System Engineer

This Project involves Design and Coding of the Client, Server programs. The Client programs for the user interface part of the project, which displays the list of students and registers the student with all his details in the Student Database for a Course. The technologies used was MS SQL server, Java, Java Applets, Java servlet. Key Responsibilities: Analysis, design, coding and unit testing

SYNTEL SOFTWARE LIMITED, BOMBAY, INDIA (AUG ‘97-JAN ’99)

Role: System Engineer

I was responsible for doing Y2K compliance conversion, coming up script to automate the conversion process. Take part in quality assurance and coming up with Test plan. Technology covered in this assignment was DB2, VSAM, Eztrieve, JCL/Proc, Assembly Language, COBOL, CICS. IBM 3090. Tools: Spufi, File-aid, Rexx, ISPF/PDF, Platinum & MF-REVOLVE.

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