Database Coordinator

SU-MEI HEDGES

CELL: 703-***-****

EMAIL: *********@*****.***

ADDRESS: ***** **** **** **. ***********, CO 80234

PROFESSIONAL PROFILE

Data and Project Management - A motivated self-starter, with over 16 years of data management experience, I am an analytical problem solver that takes pride in being reliable and precise with strong ability to adapt. An innovative thinker that enjoys improving efficiency, I am a team player that is familiar with working in cross-organizational environments.

QUALIFICATIONS PROFESSIONAL SKILLS

PC & Macintosh workstations Office 365 Access Excel Word OneNote PowerPoint InfoPath Outlook SharePoint

Acrobat DC Photoshop InDesign Illustrator LiveCycle Designer Publisher 4th Dimension Database Crystal Report IBM Cognos PeopleSoft Tableau Power BI Google Analytics

PostgreSQL Microsoft SQL Google Drive Apache OpenOffice

PERSONAL SKILLS

Analyst Skill Communication & interpersonal Time management Supervisory skill Problem solving skill

PROFESSIONAL DEVELOPMENT

Data analytics Database Fundamentals (MTA) Excel VBA PostgreSQL Microsoft SQL Python 3 Programming Microsoft 365 SharePoint 2013 Adult First Aid/CPR/AED certificate

PROFESSIONAL HISTORY

American Association of State Colleges and Universities Servicemembers Opportunity Colleges (SOC) Washington, DC

2008 - Present

GoArmyEd Database Management Coordinator

• Develop GoArmyEd SharePoint site in support of GoArmyEd Team

• Created and deployed SharePoint Web-based application using Access for Service Desk management system, tracking data submissions, and debriefing notes.

• Developed Degree Map history using Access database for GoArmyEd department, including forms, filters, reports, tables, and queries.

• Develop customized spreadsheets in support of GoArmyEd college

• Tracking and reporting requirements, enter and maintain spreadsheets containing college, courses, curricula, and points-of-contact for more than 150 academic institutions

• Responsible for managing and coordinating over 1200 SOC Consortium participating institutions within GoArmyEd database

• Developing and providing guidance and training to staff on how to effectively use database and spreadsheet tools in daily operations

• Providing support to GoArmyEd staff for initial troubleshooting of GoArmyEd IT issues and training on GoArmyEd data-related processes

• Prepare database exports for various purposes; import and export data from various sources

• Run checks to ensure accuracy of data; query databases for relevant course, curriculum, and college information and report findings

• Coordinate and manage all GoArmyEd Projects.

Buckeye Printing & Mailing Solution. Columbus, OH

2000 - 2008

Data Processing Manager

• Oversee staff to ensure performance accuracy

• Prepare, organize, and correct electronic files for direct marketing purposes

• Process mail files, merge/purge, NCOA (National Change of Address)

• Prepare database for ink jetting, and digital variable data printing

• Organize and prioritize assignments to meet deadlines

• Implement quality control procedures

• Maintain and troubleshoot basic network problems

Digital Generation systems Louisville, KY

1999 - 2000

Traffic Coordinator

• Used proprietary software to operate a dub and ship operation

• Process duplication orders, communicate traffic instructions, and release distribution of all TV spots to stations.

• Monitor jobs status as they arrive into the Traffic Department

• Create and distribute dub order requests to the duplication team

• Track all spot/station downloads daily via DG Media Center

Humana Inc. Louisville, KY

1999 - 2000

Claim Adjuster

Processed Medicare HMO claims, analyzed the claim’s diagnoses and treatment

EDUCATION

MED Master of Administration Education

Ashland University Ashland, OH 1998

BA Bachelor of Arts

China Christian College Taipei, Taiwan 1993

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