Tim Stair

***** ****** *******, ********, ** ****3

e-mail: ac1p6o@r.postjobfree.com

Phone: 909-***-****

Result oriented technology manager with 13+ years of hands-on experience in managing all facets of software development and system implementations – including requirements, architecture, delivery and measurement – on time and budget that meets business objectives.

Areas of Expertise

Project Management Agile/SCRUM and Waterfall Methodologies Business Analysis Architecture IT Strategy and Planning Budget development Operational Support Outsourcing Process Improvements Inter-department co-ordination Team management C-Level Management Reporting Technology skills

Languages: MS VC++.NET, MS VB.NET, MS VC++ 6.0, MS Visual Basic 6.0, GC++, C#, .Net 1.0 - 4.5, MySQL Technologies: MS.NET 4, WCF, COM/COM+, DCOM, ActiveX, STL, MSMQ, ADO, ASP.NET, XML, TCP/IP, MS SQL Server 2000/2005/2008/2012 - SSIS (ETL), SSAS, SSRS, Brokered Services, Active Directory, Virtual Machines/Servers.

3rd party: AS400 systems, Crystal Reports, JIRA, CRM Experience

CIT Bank, NA, formerly OneWest Bank NA - Pasadena, CA August 2008 - March 2016

(Private Company; 1,000 - 4,000 employees; Banking/Mortgage industry) Vice President IT - Application Development and Support Manager Directly responsible for all Commercial Real Estate Servicing and Originations IT support and application decisions. Responsible for a $5MM annual capital budget, IT projects delivery, operational support, IT budgeting and a 10 member team. Support a bank division that includes ~800 users. Managed system requirements, architecture, design and delivery of all in-house and 3rd party system implementations including ROI/TCO analysis and build versus buy decisions for new systems. Conceptualized and lead process improvement initiatives to improve productivity, reduce operating costs and maximize system utilization by improving effectiveness. Collaborate with internal and external auditors for Information Technology audits – including customer private information, systems, databases and access privileges. Prepared and presented IT status, staffing capacity planning reports and system roadmaps/vision to executive/senior management and key business stakeholders.

• Successfully delivered all projects within 10% of budget and time variance by implementing and enforcing software development best practices - including risk management and staffing capacity planning.

• Provided 2nd and 3rd level support for the Help Desk.

• Provided off hours support when needed by the IT Command Center/Help Desk on urgent offshore and application/ server outages.

• Utilize Agile/SCRUM and Waterfall project management methodologies on all projects.

• Managed all IT tasks for the Commercial Real Estate Servicing and Originations division. This includes Customer Service, REO, BK, FC and Origination departments.

• Managed the upgrade of ~30 servers from Windows Server 2003 to Windows Server 2008 or 2012.

• Managed the upgrade of ~10 SQL servers from SQL 2000 to SQL 2008 or 2012.

• Managed and implemented 3rd party systems - both hosted in-house and externally hosted solutions.

• Extensive experience in building and managing off-shore teams and well versed with the set of unique challenges and maximizing cost benefits.

• Implemented a new file sharing system that allows the SBA (Small Business Administration) originations team to interact with their brokers more efficiently. This has turned a 4-5 day setup process to a couple of hours now. Improving the overall experience working with the bank and providing improved customer service.

• Updated several systems that were found to be vulnerable to the Heart Bleed virus.

• Manage support for all servicing and origination systems. Including working production issues, upgrade needs and user administration.

• Provide system support within established SLAs. Try to keep all issues turned around within 24 hours.

• Provide Executive management reporting around system up-times, usage and issue support metrics.

• Provide Executive management updates regarding system updates and current projects. OneWest Bank NA, formerly OneWest Bank FSB, formerly IndyMac Federal Bank – Pasadena, CA August 2002 – August 2008

(Private Company; 1000 - 4,000 employees; Banking/Mortgage industry) Manager IT - Application Development Manager

Directly responsible for a $2MM annual capital budget, IT projects delivery, operational support, IT budgeting and a 7 member team. Managed system requirements, architecture, design and delivery of all in-house and 3rd party system

implementations including ROI/TCO analysis and build versus buy decisions for new systems. Conceptualized and lead process improvement initiatives to improve productivity, reduce operating costs and maximize system utilization by improving effectiveness. Collaborate with internal and external auditors for Information Technology audits – including customer private information, systems, databases and access privileges. Prepared and presented IT status, staffing capacity planning reports and system roadmaps/vision to executive/senior management and key business stakeholders.

• Successfully delivered all projects within 10% of budget and time variance by implementing and enforcing software development best practices – including risk management and staffing capacity planning.

• Managed all IT tasks for the Loan Servicing department. This included Customer Service, REO, BK, FC, etc. departments.

• Managed the migration of a 10,000+ property REO portfolio from an in house solution to a vendor hosted solution. Oversaw all IT tasks and managed the combined IT teams of 3 departments to accomplish this task.

• Managed and implemented the re-architecture of the bank branches mortgage payment application. Transitioned from a fat client application to a web based solution utilizing .Net Framework 3.0 and SQL Server 2008. This not only sped up payment processing but allowed newly acquired branches to quickly be able to accept mortgage payments at the branch.

• Manage the development/maintenance of MSP (vendor hosted Loan Servicing system) scripts that have an annual ROI of $250,000+ per year.

• Managed and implemented 3

rd

party systems – both hosted in-house and externally hosted solutions.

• Designed and implemented a company wide industry data warehouse used for loan level data retrieval purposes with data size exceeding over 100 GB - VLDB. This also led to a cost savings of over $500,000 annually on data export costs

from the vendor (MSP).

• Led the effort to significantly tailor the company wide disaster recovery strategy for the Loan Servicing group that led to

an annual cost savings of over $0.5MM.

• Managed the maintenance and support of all Loan Servicing physical/virtual servers. Including testing/deployment of all

operating system, software vendor and anti-virus patches.

• Managed the implementation of all new servers for the Loan Servicing team.

• Extensive experience in building & managing off-shore teams and well versed with the set of unique challenges and maximizing cost benefits.

Wells Fargo Home Mortgage – San Bernardino, CA April 1997 – August 2002

(Public Company; 50,000+ employees; Banking/Mortgage industry) Software Engineering Consultant

Recruited for a key position in the software engineering team tasked to design and implement process improvement and increase efficiency within the Loan Servicing department. Collaborated with different engineering groups and clearly defined common functionality across different machine configurations; tested and reported functionality issues to senior management; implement best software development practices; governed architecture review sessions to insure compliance with the common platform architecture and design.

• Core developer of 20+ new applications that improved process efficiencies and increased production.

• Prepared all functional specification and technical design specification documentations.

• Utilized Microsoft development tools (VB, VB.Net, C#, SQL).

• Provided reporting on all workouts for senior management. Created the SQL database that housed all data and created the corresponding reports as well.

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