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Administrative Assistant Customer Service

Location:
New York, NY
Posted:
August 08, 2017

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Resume:

Marveen Williams

New York, NY

917-***-****

***************@*****.***

SUMMARY

Reviewed all AML/CIP/KYC forms and followed up on the collection of all required documents

Performed AML and Sanction checks via Lexis Nexis, MIS, OFAC, World Check, Negative Watch list and other resources

Performed AML and Sanction checks via Jefferies Name Check Database, Lexis Nexis, MIS, OFAC, World Check, Negative Watch list and various other online resources

Reviewed and send client profile to McDonald information Services (MIS), RDC, PCR, and OFAC for credit checks (KYC) determination of customers risk in terms of propensity to commit money laundering or identity theft. Opened New Accounts

EDUCATION

Berkeley College, 2017 New York, NY

Business Management

Internship at NADAP

Deutsche Bank

Banking courses: Commercial Paper 2000-2002

COMPUTER SKILLS

Lotus Notes, Microsoft Outlook

Word, Excel, Windows, Lexis

DTC, Clear, OFAC, RDC

World-Check, GLOSS

ADP Global OASYS, ALERT

ERIS, Bloomberg, E-Spear

FIDESSA/ CTAC, ACS System

SAR, ICI Impact System and PCR

PROFESSIONAL EXPERIENCE

Free Lance – Bank of NY Sarno Group - Columbus Medical - KForce and Southern Baptist Church Inc. 01/2014 – Present

Receptionist/Front Desk Coordinator

Review all AML/CIP/KYC forms and followed up on the collection of all required documents.

Provide clerical and customer service.

Claim filings, Schedule appointments, answer telephones lines and refer inquiries.

Maintain office inventory, report all issue escalates to senior personal.

J.P. Morgan Chase Bank, Brooklyn, NY 07/2013 – 12/2013

AML/KYC Analyst – Consultant

Reviewed all AML/CIP/KYC forms and followed up on the collection of all required documents

Performed AML and Sanction checks via Lexis Nexis, MIS, OFAC, World Check, Negative Watch list and other resources

Escalated negative news alerts to upper management and compliance for approval

Performed periodical reviews of existing accounts to identify potentially suspicious activity

Completed SAR (Suspicious Activity Report) when needed and track updates via Halo

Monitored intakes to ensure all alerts were logged and assigned in a timely manner

Created detailed reports of ongoing investigations, including supporting data, analysis and rationale disposition and sent them to AML Investigations Unit for review

HRA Human Resources Administration, Brooklyn, NY 10/2011 – 5/2013

Administrative Assistant

Processed and filed all updates for the internal building codes systems; Provided reception for the Deputy Director’s office

Coordinated the distributed inter-office and external correspondence within the Metropolitan Area

Jefferies & Company, Jersey City, NJ 03/2011 – 08/2011

KYC Analyst/New Accounts Associate

Performed AML and Sanction checks via Jefferies Name Check Database, Lexis Nexis, MIS, OFAC, World Check, Negative Watch list and various other online resources

Investigated, resolved and served as point of contact with upper management and the compliance department in the event alerts generated from screening and identity verification

Assisted on special projects when needed. (Such as preparing documents for Internal/external Audits

Goddard Riverside, New York, NY 01/2010 – 04/2011

Researcher – Consultant

Researched/reviewed tax documents; opened house holding accounts for W8s-and W9s and annual tax documents

Ensured all clients donations are updated correctly to company’s mainframe, Answered telephone calls and returned messages

U.S. Bank (Structure Derivative), New York, NY 07/2006 – 03/2009

AML/KYC Analyst

Updated and maintained clients existing accounts, such as address changes, account type changes, interest rates

Handled the Know your Customer (KYC) verification of the company’s client’s accounts using public records and documents that are required set by Compliance

Reviewed and send client profile to McDonald information Services (MIS), RDC, PCR, and OFAC for credit checks (KYC) determination of customers risk in terms of propensity to commit money laundering or identity theft. Opened New Accounts

AXA Financial, New York, NY 01/2005 – 07/2006

Client Solutions Representative – Consultant

Processed all broker to broker retail client account transactions including but not limited to: account set-up, account approval, assets conversion and account maintenance and Liaised between AXA retail brokers and third party investment product sellers



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