Sales Customer Service

lisa brown

I am an self confident woman,with a great personality,I set goals for myself and try to

reach them to the best of my ability, i am people friendly and have a understanding of people needs, i enjoy helping others look and feel at their best, i can work under pressure if need be, i work well with others, i am willing to learn at any pace and level i am honest and caring to people needs, i can resolve problems in a calm way i am fashionable and love color that's what make me stand out my great personality and my fashionable clothes and make up. i can turn a no sale into a sale and a returning customer. i am skilled in cosmetics and it shows not only through my work but through my looks and personality last but not least a like a challenge and set out to get what i know i am capable of..

1322 Jennie Scher rd - Richmond, VA 23231

ac1p5n@r.postjobfree.com - 804-***-****

I started working in a boutique that sold cosmetics and fragrances in high school at essence oils in the 6 st. market place, every since then i had a love for cosmetics, then i started doing my friends make up and land a job at j.c penny in clover leaf mall in cosmetics, after a while after working as a c.n.a. i realized my 1st love was cosmetics so i returned to j.c penny in regency square as a beauty advisor then i was promoted within the cosmetics company as a sales representative until j.c penny stop carrying the lines of color me beautiful, i then proceeded to sell mary kay cosmetics as a independent sales rep. and went back to work as a c.n.a in a private duty case i worked as a beauty advisor for macys for a seasonal position, now i am looking for a career in what i love to do and that's cosmetics, with a well established organization with room for advancement. WORK EXPERIENCE

cosmetics beauty advisor

macys - Richmond, VA - October 2013 to January 2014 Responsibilities

Meet and greeted customers, help with customers merchandise selections, performed makeovers, suggested color and skin care to compliment customers natural beauty to add sales,logged customers merchandise selections and information in address book to inform them of any promotions & events going on in the near future, planned events and provided gifts with purchases to keep satisfied and returning to store to add sales and reach sales goals for department, resolved problems in a professional and calmly manner to the best of my ability, opened and closed sale in a friendly and timely manner, ringed sales of customers choice of purchases on cash document. suggested customers to open accounts for store savings, thanked customers for shopping and invited customers back to shop at store. opened and closed department. Accomplishments

During my employment at macys was exciting, it was was during the holidays the best time of the year for customers to shop, adding on to a sale was inviting to the customer and myself, i have a out going personality and am people friendly and i feel that made customers feel comfortable and relaxed as they decided on their merchandise selections, during the holiday cosmetics depts. usually have more gifts with purchases, that's more inviting and added to sales, i feel i made a very good impression on the macys shoppers not only in my dept, but through out the store i helped in different depts. to the best of my knowledge and always communicated with the customer.I have a positive out look on life and like to challenge myself, and i think that proves in my work as well that i am a confident self motivating woman, and it has a positive impact on others as well. During my seasonal employment at macys i accomplished sales quotes and was also able to assure customers and their merchandise selections were complimentary to enhance their beauty. Skills Used

I used my personality & knowledge of skin care and color to attract customers, performed make overs to ensure the customer of their selections, strong organizational skills, sharp and calm problem solver, courteous and professional demeanor, energetic, ability to use cash document to perform sales, open and closed dept. cosmetics make up artist sells representative for color me beautiful, Iman and Flori roberts

J.C.Penny and Color Me Beautiful cosmetics co. - Regency Square, SC - March 1992 to January 2005 meet and greeted customers,helped with merchandise selections, performed makeovers, knowledge of make up and skin care regimens, kept a log book on all customers, made suggestions to compliment customers skin,and added to sales, resolved problems in a calm and professional manner, counted inventory,,planned events and in store promotions,to attract customers to dept. performed make overs to enhance customers beauty for sales, used cash document to perform customers payments, suggested customers to open account and receive discounts through out store, thanked customers for shopping and invited customers back for in store promotions and ensured customers to be contacted for any gifts with purchases,opened and closed department.C.M.B. Hired reps to assist beauty advisors on meeting sales goals,and performed make overs, Traveled 3 states to all J.C Penny stores,counted and stocked inventory, planned in store events to attract customers for added sales, held office space in my home for business, attended conference calls from head quarters to be assisted with answers and questions on products and promotions, called stores to pull discontinued products, worked stores on a regular basis, performed makeovers, assisted with sales and merchandise selections, added time sheets for all hired reps for my district,also faxed in time sheets and orders for products per store. while in a store performed same duties as if i were a beauty advisor for that store customer friendly with a positive attitude, to ensure beauty advisors to sell products and meet sales goals, also gradus was given to beauty advisors for their hard work and selling skills.I also received blue water pearls for my hard work and determination to meet sales goals and customers satisfaction. EDUCATION

n/a in Certified nursing aide medication tech.

care by professionals/ community residences - Richmond, VA 1988 to 1989

certified nursing aide/medication tech

Care by Profesionals/Community Residence - Richmond, VA 1988 to 1989

Open High School - Richmond, VA

1980 to 1983

SKILLS

managed, stocked and counted inventory, researched product information for cosmetics lines. LINKS

http://indeed.com

MILITARY SERVICE

Service Country: United States

Branch: n/a

Rank: n/a

n/a

Commendations:

n/a

CERTIFICATIONS

certified nursing aide/ medication tech

September 1988 to September 1992

n/a

ADDITIONAL INFORMATION

I have over 15 years working in customer service in both my educational skills as well as my cosmetics experience,i am highly skilled in meeting and greeting people of all walks of life and nationalities. In-depth knowledge of personable needs ensuring people satisfaction to the best of my ability, I am able to communicate well with people and attentive to their needs,i am an energetic and enthusiastic business woman seeking a career in well established retail organization with the potential for growth.I have hands on experience and i am skilled at meeting sells goals.I maintain a clean and organized area in which i work and am accepting of helping my coworkers,I am confident that i am able to achieve all in which is expected of me if offered the position within your company.

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