Project Management Manager

Charlie C. Delph, PMP

*** ***** *** ******, *********, Virginia, 22204

202-***-**** • ac1p3l@r.postjobfree.com

Decorated U.S. Marine Veteran with over 18 SUMMARY years of experience OF QUALIFICATIONS raising standards; designing deliberate objectives and framework for solid portfolio management; mining for organizational value and delivering multimillion-dollar projects. Demonstrated ability to manage large programs of diverse project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets. Subject matter expert in program management, policy development, strategic planning, resource allocation, change management, risk management, and security. PROFESSIONAL EXPERIENCE & ACHIEVEMENTS UNITED STATES CONGRESS, U.S. CAPITOL POLICE, Washington, District of Columbia Chief, Project Installation Program (GS-14 (eq); TS/SCI Security Clearance) September 2013 to Present

• Utilized Waterfall, Agile, Scrum and Lean project management methodologies while directing overall planning, design and timely execution of a portfolio of programs and projects numbering more than 280 complex IT Infrastructure and Security projects with budgets in excess of $11.9M.

• Advised senior C-Suite staff on complex issues including cost-benefit analysis, market research, and program analysis, to inform the development of an annual $20 million budget request. Developed long-range and short-range project plans and programmatic goals, identified requirements, and commissioned testing for the acquisition of multiple IT infrastructure and security systems.

• Developed life cycle cost analyses and performed cost evaluations for programs, forecasting potential resource and manpower challenges supporting strategic and fiscal year planning. Analyzed and assisted in the formulation of long-range PSD resource requirement planning and related support requirements for the Security Services Bureau (SSB).

• Proposed and led physical security programmatic changes resulting in the resolution of impediments to the program critical path and problems concerning several phases of physical security program implementation.

• Identified, drafted and submitted for publishing multiple Standard Operating Procedures (SOP), policy and procedure documents including: 9 SOPs and multiple specifications covering Continuity of Operations (COOP), Data Governance, sensitive area construction, Agile, Waterfall, Scrum and Lean project management and Program/Information Security.

• Identified multiple partnership opportunities both within and outside the Department and across organizational lines in Federal agencies, identifying opportunities to direct the course of multiple sensitive programs performed in or for the Federal government.

• Directed subordinate staff, including coordination and oversight of work assignments, explanation of requirements, and setting performance expectations for projects spanning across four sections of the Security Services Bureau. Provided feedback on employee work products. Set short- and long-term program and project goals and objectives, evaluating performance and providing feedback throughout the project’s execution. Linked training needs of staff to performance standards and addressed personnel actions for a 40-member team of architects, engineers, and technical specialists.

• Reviewed policy and administrative proposals, developing protocols to support effective resource prioritization, review, and decision- making for the Director and Associate Director. Refined internal controls to more efficiently monitor ongoing initiatives, assuring that programs comport with current initiatives, applicable laws and regulations. Developed and used tools (i.e., created databases and spreadsheets) to track all program timelines, milestones, deliverables, and resource loading resulting in an 92% success rate for project completion regarding Earned Value, Cost, and Schedule Performance in fluid environment fraught with constraints and elected representative changeover.

• Improved existing programs and developed a threat and risk assessment program, analyzing programmatic effectiveness, identifying potential future risks or gaps, and developing data-driven solutions to align priorities and core-mission functions, addressing competing goals and objectives. Reviewed internal operations and led multiple efforts to re-align the section and push change up through the division, improving project quality assurance/quality control, saving over $1M in potential cost and schedule overruns over tenure.

• Developed and implemented an employee morale program that improved communication between sections and divisions within SSB and recognized team and individual accomplishments. Led and participated in six resume and interview panels, addressing vacancies and promoting non-discriminatory employment practices to further the goals of Equal Employment Opportunity.

• Established a robust Project Management Office and Lead significant project management commissions, with direct responsibility for successful delivery of multiple, full lifecycle projects for vital, life safety systems resulting in reduced threat to life and property from terrorism, active shooters, protests, etc.

• Software Development Operations and Coding knowledge and experience includes: Python, Ruby, R, SQL, and VB. DEPARTMENT OF HOMELAND SECURITY (DHS), Washington, District of Columbia Senior Project Manager (GS-13; TS/SCI Security Clearance) August 2010 to September 2013

• Resolved conflicts in the implementation and observance of policies and objectives, planning and risk assessment for current and future facilities, training and development of staff and budgetary administration of groups within area of influence.

• Led data and security and infrastructure planning and risk assessment activities for current and future facilities, training and development of staff, and budgetary administration of groups within the Consolidated Headquarters. Planned, developed and reviewed physical site and facility designs, engineering drawings and specifications for potential security deficiencies, and assessed the capacity of new technologies to secure and maintain a new, robust IT infrastructure responsible for secure data and the security and communication of a consolidated campus planned to house one or more of the 22 DHS components (consolidated agencies) and 14K+ employees.

• Selected by senior leadership to liaise and chair a community outreach program. Activities included information sharing about on-going construction activities and safety concerns for a $500M+, multiple-project renovation effort involving 35 nationally registered, historic buildings on the East Campus of the Saint Elizabeths Hospital.

• Served as a DHS project manager, participating in a multi-disciplinary technical working group of 25 DHS employees from multiple DHS Components and Offices, developing a technically defensible analytical framework to characterize a DHS-wide visitor management program, utilizing data, studies, and strategic risk assessments from various Departments and Agencies as well as the private sector, government partners and international organizations. Professional Resume of Mr. Charlie Delph Page 2 of 2 BUREAU OF DIPLOMATIC SECURITY, DEPARTMENT OF STATE, Arlington, Virginia Project Manager (GS-12; TS/SCI Security Clearance) August 2008 to August 2009

• Directly responsible for supply chain management duties spanning budgeting and funding allocations, procurement of goods and services from architects and project teams, client management and forecasting. Key outputs included on-time and on-budget delivery of 100% of projects in geographic regions spanning the Continental United States.

• Selected as Bureau representative to outside agencies at both the federal and local level on project management activities, strategies, and budgetary issues.

• Developed, defined and refined processes and tools (databases and spreadsheets) best suited to program and deployed a project tracking program reducing an overall project administrative burden by 60%, earning recognition from executive leadership.

• Developed ability to move between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures all while maintaining local fire and building code requirements through work with local authorities in Detroit, MI, Tucson, AZ, New Orleans, LA and Washington DC. PENTAGON FORCE PROTECTION AGENCY, OFFICE OF THE SECRETARY OF DEFENSE, Arlington, Virginia Junior Project Manager (GS-12 (eq); TS/SCI Security Clearance) February 2008 to August 2008

• Leveraged private sector contacts and coordinated use of a commercial fiber network to facilitate several infrastructure expansion programs involving partners from the Department of Defense, the Intelligence Community and private industry. Efforts saved the agency $3M+.

• Supervised multiple projects and implementation of IT system policies and operating procedures for the Pentagon Renovation effort as well as security for 68 leased facilities throughout the National Capitol Region (NCR). Duties included the relationship management of government procurement projects relative to assigned projects through the evaluation of commercially available equipment.

• Served as the principal Point-of-Contact with Pentagon Renovation teams regarding future building renovations and evaluated the impact of such renovations on existing security systems while assisting with development of long-term rewiring programs coinciding with the future building renovations.

LOCKHEED MARTIN CORPORATION, Arlington, Virginia

Physical Security Manager (TS/SCI + Polygraph Security Clearance) September 2004 to February 2008

• Received customer appreciation award when eliminating $166K in cost overruns by identifying a potential contractor error during Pentagon renovation.

• Led a multi-disciplinary team of data architects, engineers and security specialists supporting a complete lifecycle replacement and infrastructure expansion of 3 IT networks (including: 2 classified data centers, 10 server farms, and more than 700 network control closets) during an 11-year Pentagon Renovation effort.

• Coordinated Certification and Accreditation documentation and assisted with independent evaluations, and conducted annual reviews in accordance with NIST Special Publication 800-37 Rev 1; DCID 6/9 (ICD 705) and other authoritative guidance.

• Selected, trained, and supervised staff; managed performance including salary, work assignments, and disciplinary actions. Managed and adjusted employee workflow; adapted and modified procedures to ensure all milestones and deliverables were met.

• Selected as primary liaison between Lockheed Martin Program Management; IT Project Managers; Intelligence Community Partners; and, Army Information Technology Agency leadership for matters concerning physical and technical network security; and, ensured that all methodologies and policies met standards of ISO 9001 quality management systems. UNITED STATES MARINE CORPS Worldwide

Detachment Commander and Various Positions (TS Security Clearance) May 1999 to December 2007 Awards include: Department of State, Distinguished Honor Award – August 2004; Meritorious Mast [Superior Program Management] – March 2002; Commanding Officer’s Letter of Appreciation – July 2001; Accepted to Elite Marine Security Guard program – June 2001; Meritoriously Promoted to Non-Commissioned Officer – June 2001; Commander’s Award for Excellence – December, 2001; January 2002; Meritoriously Promoted – September 1999. Inactive reserve: 2004-2007. EDUCATION

University of Maryland, Adelphi, MD 2007 to 2010

Master of Science in Management, awarded 01/2010

George Mason University, Fairfax, VA 2004 to 2007

Bachelor of Arts in International Politics, awarded 01/2007 KEY CERTIFICATIONS AND TRAINING

Security Clearance: Top Secret // Sensitive Compartmented Information ([SCI] adjudicated 05-2014). Certification: Project Management Professional (PMP) Project Management Institute, No. 1821671. Certification: Lean Six Sigma Black Belt (LSSBB) GreyCampus, No. 135*********. Certification: Information Technology Infrastructure Library (ITIL) Foundations, No. 2809947. Certification: Certified Scrum Master (CSM) Scrum Alliance, No. 523242. Certificate: Contracting Officer’s Representative (COR) Federal Acquisitions University. PROFESSIONAL MEMBERSHIPS AND AFFILIATIONS

Member, Project Management Institute (PMI) Life-Member, Veterans of Foreign Wars (VFW) Member, American Society of Industrial Security (ASIS) Member, American Society for Quality (ASQ) Member, Scrum Alliance

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